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Customer Ratings & Reviews

Your price for this item is $309.99
The comparable value price is $449.89

Customer reviews

Rating 4.2 out of 5 stars with 645 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 645 reviews
  • Rated 5 out of 5 stars

    Perry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product takes a few minutes to get acquainted with all of the functions but woks well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, betterbthan gaving ink cartridges compared to others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this printer.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the printing in this machine is of good quality the overall user friendliness is horrible. Very difficult to operate and always goes offline. Would never buy an HP printer again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for printing, scanning, copying, and more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Card Stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tanks that you fill with ink. The only problem I have had is that it does not handle card stock well. You have to help the paper through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs an upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is ok. But i feel it is a little outdated with no touchscreen and computerized screen. For a machine that costs so much it should be upgraded.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I am an in-home user, but I do a lot of printing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not scan or print double sided. I was told when I bought it would scan and print double sided.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After 15 months I was told to buy a new printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked fine for 15 months at my business office. We upgraded to a laser jet, so I moved this one to my home office. After spending over 2 hours on hold with support trying to get this thing to connect to our home wifi, I was told to just buy a new printer. It literally worked fine yesterday, but they couldn't figure out how to get it to switch wifi networks. So even though it's just 15 months old, I need to spend another $500 on a printer. I'm DONE with HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't purchase this printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Constantly loses connection to my home network, only way to get it to work is constantly having a reboot my computer. The display screen is so tiny and so cryptic you really can't tell how to do anything. I have to Google every time something goes wrong. The positive of it is having the smart tank refillable ink. It uses very little ink so it lasts a long time. But making copies doing scans faxes forget about it it's almost impossible

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for your review and feedback. While I’m glad you like your printer’s tank system of ink delivery, I’m sorry the device has failed to maintain a reliable wireless connection. It’s easy to understand why frequently resetting your computer and searching the internet for troubleshooting help would be exasperating. I want to help you resolve this problem, so I’ll direct you to some resources that I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100178910

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased with this printer. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great. As advertised. Saves us on ink, easy to set up. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and operate. Need to provide better written instructions. excellent copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRINT QUALITY LOOKS INK WILL LAST A VERY LONG TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank7301 Wireless printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Snart Tank7301 Wireless ink jet printer is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 77301

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer a little pricey but well worth it , prints outstanding copies !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great, and is simple and easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer so far...Just weirs getting used to at first, but we are good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Very happy with the quality and appearance of the Printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but, too slow for the amount of printing I do for work. Great product for anyone who doesn't do a lot of printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, fast and scans great, easy to use app on phone or computer

    I would recommend this to a friend
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