The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 645 reviews
Rated 3 out of 5 stars
hp super smart
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice copy machine does look like will be super easy to keep fed with paper & toner
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked perfectly for about two weeks. After that we started to experience connectivity issues with Wi-Fi and have to constantly reboot. Unplug and plug back in. Reset connection among other things. Definitely not worth the price due to the issues. Read on other websites lots of people having the same issue. Can’t return and warranty is horrible. On paper is a great option, but I still kept my old 5660 HP, and I rely on it more than this crap.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely the worst set up experience. Finally got it up and running only to have it constantly drop the WiFi (its sitting right next to the modem). Never could get it to print. Job would sit in print que. Then it would randomly print a single page out of the print job. Went back to Best Buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very unhappy with this printer and am asking for either a replacement or full credit! I cannot hook it up to my Wi-Fi despite repeated attempts including re-DOING virtually every step many times along with router reboots, etc. Every other wireless connection is flawless. I’ve also tried Best Buy internet resolutions.
I’m sorry you’ve been unable to connect your printer to your Wi-Fi network. Your frustration comes as no surprise, considering you’ve spent so much time and effort to complete the process without success. I want to help you get the device connected and working as it should, so I’ll direct you to a resource I hope will guide you to that end.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
I hope this helps and, again, our sincerest apologies.
Keith HP Care hp.com/support
Rated 1 out of 5 stars
Do not buy, too painful.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been miserable to get set up and keep connected. We are fairly tech savvy and it still works maybe 1 out of 3 times...
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely difficult to operate. Constantly have to unplug and plug back in to reset. The printer software application isn’t much help either. A very regrettable purchase.
I’m sorry that your printer has not worked like it should through with computer. Your frustration comes as no surprise, considering you’ve hired the seller’s technical support service and still had no success. I want to help you out of this dilemma. I hope the resource I’ve listed below makes that happen.
I can’t tell from your review what issue your printer faces or why it won’t work with your computer. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Keith HP Care hp.com/support
Rated 1 out of 5 stars
Bad Firmware Update.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this printer on 2/16/23. I am taking it back to try to exchange it for a new one. This one when I attempted to do the firmware update (HP_ST750_ST7300_2244A) quit working. I spent over 2 hours on the phone with HP tech support to try and fix this one DO NOT INSTALL the firmware update.