Customer Ratings & Reviews

-1 Star! Product didn't work when I received the HP printer from Best buy. Returned to Best Buy and still waiting to get a refund through Best Buy credit card.

HP smart is not so smart would not hook up tried three different printers to a brand new HP computer the only way the printer would hook up is if you hooked it up with a cable would not work on Wi-Fi

I was told it could scan multiple pages, apparently it cant. Totally bummed.

Haro to set up. would not link to wi-fi. When I took it back Best buy, The woman for the return was rude and tried to make me feel like it was my problem and not much she would do.

I love this printer I don't know what I did without it all these years.

I have used HP printers for over 20 years and this is by far the worst printer I have ever used. It is so slow my old HP printer that is at least five years old beats it hands down.

Doesn't work.. i tried to install and the first print the paper was stuck in the printer..

This is an awesome printer. I was very happy to know that it was packed with up to 2 years of ink supply. The ink was very easy to install and the were no messes done. The set up was also very easy. You must download the app if you want to use your phone to print images or any document but not necessary since you can always use your computer. I do have to say that the paper tray needs to be completely full to be able to print, if not it will continue to say its empty. If you have big projects or frequently use the printer for scanning, printing or copying then this printer is for you the price is worth it and again the ink supply will save you money, since you don't have to keep buying and buying through out the year.

Poor quality, have to disconnect and reset every week.

Misleading description This unit was returned because of lack of ability to landline fax number

Pretty easy to set up. I love the cartridge-free option and so far seems pretty good on the ink usage, but unsure if the "2 years" will hold up. At first had some trouble staying connected but the app is useful to connect. All in all a great printer so far.

The HP Smart Tank 7301 Wireless All-In-One Inkjet Printer provides a solid printing and scanning experience. Setup is quick; simply remove the tape and internal cardboard, plug it into the wall and power it up. I downloaded the HP Smart app on my Android phone, and it walked me through setting up the WiFi, filling the ink tanks, installing the printheads, loading paper, and aligning the printheads. The Smart Tank printers do require the ink tanks to be filled before the printheads are installed. This is a different startup process than non-tank printers so I highly recommend the HP Smart setup process for detailed animations that explain what you need to do. Once you see how it is done, it is very easy to fill the tank due to the spill-proof refill design. The HP Smart Tank 7301 can work on either 2.4GHz or 5GHz WiFi frequencies which I appreciate because I can have it on the frequency with the least devices. If the printer has issues with connectivity, it has the capability to automatically connect to another frequency to keep print jobs rolling. It can also connect via Bluetooth, USB 2.0, and Ethernet cord. The printer does come with HP32XL black ink, HP31 Cyan ink, HP31 Magenta ink, and HP31 Yellow ink which is enough ink to get 8000 color pages or 6000 black pages. The printer has 8 buttons facing up and a 2-line LCD display that face up near the front of the unit. I appreciated that the buttons will contextually light up depending on the job the printer is doing so that you can quickly see which buttons may be useful for that particular job. It does have ID printing which is a nice feature that will scan both sides of an ID and print them both on one side of a piece of paper. There is an auto feeder that works for both printing and scanning which holds about 35 sheets. Paper capacity is 250 sheets which is a nice amount for handling several large print jobs before needing to be refilled. The print speed was impressively fast, with color jobs running at 9 pages per minute and black/white jobs running at 15 pages per minute. With a recommended monthly printed page volume of 400 to 800 pages (same for scans), this printer easily handles the modest of work that I have for it. I think this would be a nice printer for the entire family to use or even the small home office. I appreciate that HP has committed to more environmentally friendly hardware, with 25% of the plastic on this printer coming from other recycled electronics. Overall, the HP Smart Tank 7301 is a very nice entry into the field of family or small office color printing. It is easy and intuitive to use, quick to setup, and performs flawlessly. I do recommend utilizing the HP Smart app for easy printing, scanning, and diagnostics.

Smart Tank 7301 is Hewlett-Packard's top-of-the-line large tank (called Megatank and Ecotank by their competitors). HP got on the bandwagon when the other two manufactures were making loads of money. They did not do a good job. I put it through thorough testing and I have concluded that while it print well, it has a few shortcomings that if this were the only large tank printer, it would be a great buy – but compared to its competitors, this printer should be priced about half of what it is retailed for. The printer came in a very well packed box – typical – just like any other printers out there – there is no manual but a small sheet of a folded brochure on the quick setup. It doesn't go into detail whatsoever about how to install the printheads and how to pour in the inks. I had to download the Adobe Acrobat manual to go over it so I will not make a mistake. It is not a simple printer, and I had to make sure what is installed first – the printheads, or the inks? (The answer is you have to fill the tanks with the inks first.) Unfortunately, it has to be done extremely carefully. Another brand – the tips of the bottles are clearly designed so it cannot be inserted into the wrong tank (wrong color). If you do not think it is serious, imagine putting water in your engine instead of oil. There is no way to purge the ink if the incorrect color is used. This is an oversight and some users who are not careful will make a mistake if they are in the hurry. I tried to download the full driver (it is a huge file) on HP website, and the setup program did not recognize the printer even when it was connected through the USB port. I switched to few different ports – directly connected to the computer – it still did not recognize the printer. And by the way, the link on the website of HP was broken for this particular driver. I had to go to third party which fortunately links me to HP own website but with a different URL address. Of course, I made sure it is for this particular printer, and not for an incorrect one. This is a horrible oversight for someone who want to set this up for office use (IT department). I had to download the “app” which is more like a toy and it still did not recognize the printer. I had to reboot the computer for that to happen. (I am running Windows 11 and the driver that I mentioned above was made for Windows 11.) Once it started working, the printer printed quite quickly and thankfully on duplex (both sides of the paper) at the default setting, fast enough for me to use at work. (I set this up first at home, and I took you to work because I print a lot at work.) It is a bit loud, but I didn't expect it to be quiet (and print that quickly). Another criticism that I have is that I could not see the buttons at all. Sometimes it lights up, but when I wanted to make a test copy with the automatic document feeder, I had to play around with the button. I had to look at the PDF manual since the provided setup sheet did not go into it at all. They could have invested in a small LCD screen that has messages that the user can understand. It is just a bunch of icons. I would like to be able to control the printer at the printer, and I don't want to do it via the computer. How did this thing come out of the design department is beyond me? I have Adobe Acrobat and I wanted to scan the documents to create a 10 page PDF file – it works – very slowly – and only the maximum of 300 dots per inch. And it only scans one side – meaning you have to flip the page over to the other side. It deserves a duplex (one pass) sensor. If you have a lot of documents to scan, you are going to be frustrated. Next problem the paper tray – you can fit the letter sized paper, and it will extend to accommodate a legal sized paper. I thought I was missing something to keep the papers in place – it is in there. At the end of the tray the stack of paper is made so it is "fanned" for the ease of the printer to feed it – but at the other end of the papers (toward you), the edge of the paper just sits there. I don't know how well this will work because if the papers move back just a bit, the printer will not be able to pick one sheet up at all. Another shortcoming is for something that because this much, there is no manual bypass tray. If you want to print an envelope, you have to take the whole stack of paper out and insert one envelope. How much can it cost to add that feature? Lastly, there is no maintenance tray. What that is is when the printer does the cleaning of the heads, it dumps a small amount of ink onto a sponge pad (to unclog the print heads.) When the pad is too soaked with wasted ink, it will have to be replaced. There is no way to do that here without this assembling the printer (and you are not supposed to). For something that because this much, they should make a replaceable maintenance tray. The other two brands which shall be nameless, have them for more expensive models. So this printer is okay for home use, but if you use it a lot at work, one day it will stop printing because the pads will have to be replaced and you will not be able to do it yourself. You may have to send it in. This is a major flaw and it makes it a home use only. Yes, print a few thousand pages and opps - it stops working. It is an acceptable printer and I was able to set it up wirelessly using the app. If they were no other large capacity inkjet printer in the market, it is a decent printer (with all the shortcomings that I have mentioned), but compared to the other two brands, for the same price, you just don't get enough with this. Not recommended for the price you are expected to pay because there are better choices (that do more) out there.

I know ideally I should not be printing on paper any more since everything can be digital. However, I still always find myself needing a printer. From parking permits, to physically signing docs and sending them out, to digitizing my document clutter—these are still a necessity for me. Let me list out the basic things that HP has always been good at—installation and seamless integration with my PC. The HP Smart app has been so easy for my PC and phone. Putting it together is done step by step, guided—especially that I am new to ink tanks, it was made easy for me to set it up, without spilling! The bottle nozzle to the printer tank is well-made, I didn’t waste a drop. The usual connectivity setup is easy as well because the app has been very easy to use. Plus I have been a smart app user for years so the HP printer services has been very easy for me to use. So the main uses for the printer are as expected of an HP printer. Clean crisp print lines, and the print looks good even on crappy paper. Print speed is decent for home office. Scanning is quick and the document feeder takes on crumpled sheets easily! So HP does what they do best. But you know what the best thing about this printer is? I read how this HP 7301 is made from recycled materials. That is huge for me. It is bad enough that we still do business on paper— I sometimes feel guilty when I still have to print but cannot help it because business still requires it. Having the tank already makes me avoid subscribed ink cartridges. Then you have a printer that is responsibly made. It helps reduce my carbon footprint. And, speaking of footprint, given all that this one can do, it manages to be small on the desk. All the reductions done by this printer are actually pluses! This one makes me feel less guilty—it is a perfect mix of being able to comply with business needs and still be responsible and efficient.

Overall, the HP Smart Tank 7301 is a great printer for home office users that don’t want/require the bulk of a true laser jet printer. Unboxing the printer was easy, as are all HP printers nowadays and setting everything up was also a breeze. If you haven’t set up an HP printer lately, they’re all essentially the same thing: plug the printer in, turn it on, download the HP Smart Print application on either your computer/laptop or smartphone, and then follow the instructions to get connected. It’s really that simple, honestly. Once you’re up and running you can print/scan/copy straight from your device’s controls, as long as your printer is actively connected to your wifi and has a signal. As far as printing speeds go, this won’t blow you out of the water, but it gets the job done. I will say, from my time with the printer, the overall quality output seems to be higher than other small/home office printer lines from HP like the Envy. Using dedicated photo paper delivered quality results which I, as a professional photographer, enjoyed. I wouldn’t use this for true client work, but for prints smaller than 8x10 is a good choice. The biggest selling point of the 7301, though, are it’s ink tanks. These are supposed to deliver longevity of a toner cartridge in the form factor of an inkjet-based printer. Time will tell but we’ve printed a decent amount and I don’t think I’ve seen the tanks budge on capacity. At any rate, I’d recommend this printer to most people: it’s small, easy to set up, and can do almost everything needed for day-to-day printing for small office spaces.

Now that I am out seeing clients again, but still not going to my office very often, I needed an all in one printer and this one fit my needs perfectly. I've had other HP printers int he past, so setup was easy through the HP Smart app. Just make sure you follow the instruction and drop in ink before you start the wifi process. I hate buying ink, I find it so overpriced, so I love that this printer doesn't use cartridges. Remember when printers only came with sample size cartridges? This Smart Tank printer is so easy to refill and comes with enough ink to last a couple of year, maybe even more. My black and white prints look better than my more expensive printers at work and the colors look great as well. Prints come out super fast with amazing clarity. I love the top feeding scanner, I can easily scan multiple pages at a time and save them to PDF. I wish it had a direct scan button on the printer, but it's not a biggie. I couldn't be happier with this new addition to my work from home setup and look forward to years of printing.

I received this item for free from Best Buy and HP in exchange for my honest review. These offers always seem to come at the opportune time - my old printer was giving me trouble and while I don't print a whole bunch at home, I also can't print pictures, etc, at work, so I was in need of a printer. Enter this one. Set up was a breeze, you install the HP app on your phone or computer, and it runs it through there. The only hiccup I had during the process was during the alignment process, it wouldn't ever scan the paper. That being said, I didn't need to do anything to fix the alignment and everything printed fine. Once everything was set up, it was smooth sailing other than it being extremely finicky when I tested it with 5x7 photo paper, and with just one sheet of the smaller paper it kept telling me it was out of paper unless it was positioned just right (p.s., the photo quality is great on photo paper...on regular printer paper, it's a little more eh). All little things that don't really take anything away from the printer as a whole, and I would totally recommend it. I can't wait to see how long these ink tanks last versus what a cartridge would last!

The HP smart tank 7301 wireless all in one printer was a breeze to set up. After removing the packaging material and tape I loaded the App on my phone. The app quickly found the printer and gave step by step procedures with text and pictures. The document feeder works great for copies and scanning. The print speed for black and white print outs is lightning quick. As usual there is a slight decrease in speed for color print outs. Loading the ink was quick and clean. It took the whole bottle of each color, with out any spillage. The bottle caps did get in the way, up need to orient the cap over the cap for the color for best results. Installation of the printheads is just like installing an ink cartridge, click and done. There is a large paper tray which holds the paper flat. The HP Smart Tank printing system is a must for any home or small office. The switch to get rid of the cartridge and move to bulk ink will save you the cost of this printer. I would recommend this printer to family and friends.

A wonderful feature of this printer is the “Smart Tank” system. It’s surprising no one ever came up with this idea before. In the past when your inkjet printer was running low on ink, especially with the four-cartridge design so prevalent now, the cost of replacing the ink cartridges was crazy. I dreaded printing something and seeing a pop-up message saying something like “The Cyan Cartridge is Low.” Well now, instead of expensive ink cartridges, THIS printer is built with four ink tanks, and it comes with a bottle of ink for each color. The filling system is pretty ingenious and spill proof. You press down slightly on each bottle as you fill each tank, the ink flows in the tank without spilling a drop. I filled all 4 tanks and there wasn’t a drop of ink on my hands or on the desk. Replacing the ink bottles is much cheaper than having to purchase a separate ink cartridge for each color. Now all that economy and convenience isn’t worth much if your print quality isn’t what you wanted. After set-up, my test print paper came out sharp and clear, totally near-laser quality. Now came the real test for me. I wanted this printer mainly for photo printing. I already have a laser printer in my den, which is great for documents, not at all good for photo printing. I put in a sheet of HP Advanced Photo paper, selected the premium paper in the app software and hit “Print.” Slowly the paper advanced through the printer and the results were BEAUTIFUL. As good as I could possibly expect. I’m very happy. Now I’ll be able to print as many photos as I want, saving money on those ink cartridges (and you can easily see the ink levels on the tank windows on the front of the printer.) It’s all good. In fact the only negative I could find with this printer is the problem I had connecting it to Wi-Fi. The HP Smart app could not see it on my network. None of the included instructions really explained the proper steps to successfully connect using my computer. I’m glad my kids were out of the house so they wouldn’t hear my inappropriate language. Let me save you the trouble, here’s what finally worked for me. First remove all the packaging, on the outside and inside of the printer, being careful not to miss anything. Then BEFORE attempting the Wi-Fi connect, you need to fill all 4 tanks with the included ink bottles. At this point you install the two print heads. (I used an HP YouTube video to see how to do both.) NOW, you can start connecting to Wi-Fi by following the directions in the included “Reference Guide”. At this point your printer will ACTUALLY PRINT OUT the Wi-Fi setup instructions with all the information you need! None of it is intuitive. I had to use the WPS button on my router to finally succeed. Anyway, once your all ‘hooked up’ I think you’ll LOVE this printer. They claim it comes with enough ink for 6,000 black pages or 8,000 color pages. I can’t judge the accuracy of that statement, but it does seem it would be way more economical than the old ink cartridge system, and the print quality is as fast and good as any printer I’ve seen. I don’t think you can ask much more from a printer.

This printer is nice, and it prints very fast. Fits in most places, size is nice and compact. I've had printers like this in the past, and they work very well over time. Just clean the heads, and they will print for a long time. Price is the only thing that might make people hesitate. I recommend it.