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Customer Ratings & Reviews

Your price for this item is $309.99
The comparable value price is $449.89

Customer reviews

Rating 4.2 out of 5 stars with 645 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-645 of 645 reviews
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for us to install. Geek Squad did a great job, and the machine is everything we wanted it to be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you fall for the up to 2 years worth of ink your delusional. I bought one of these on the thought id not have to buy ink wrong!!!!! Ive had to buy ink 4 times. they sent me 1 the first time mine ran out . the same week my subscription ran out scam i got another. The ink’s don’t even show up before you run out. I was using mine for business and it did not work good at all for me!!! Do not fall for this scam

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what we expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we like the idea of smart tank. This product was cheaply made and expensive. Their older models that take cartridges are better made than this model and clearer. The other thing is the quality of the documents are so much higher that if you email alot this product is not for you. You have to manually turn it down every time you scan just to email a document otherwise it gets kicked back as undeliverable. Then you sacrifice clarity and readability. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse Printer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Countless hours on the phone attempting to get this printer to work each and every time I attempt to print. I will never purchase a "dumb Smart tank made by HP" Never Ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this. The worst printer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i can give this printer zero stars. There's no quick setup with this garbage printer. Even their tech support couldn't resolve the setup issues with my Mac and Iphone. These companies are putting out garbage printers without any quality control.

    No, I would not recommend this to a friend
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