Customer Ratings & Reviews

Item is easy to install and intuitive to use. Very compact therefore does not require lots of space. The print quality is extremely good for personal and business use.

One word "AWESOME" *******************************

Easy set up, smooth clear printing, very pleased w this copier!

Great printer. Love the ink tank to refill your ink and see the levels and know when to buy more.

very service for home use. good quality printing. scanning a problem for us.

Very nice printer. I love the ink tanks. I can quickly change ink. I made alot of mugs hats and t shirts so far and no issues. Great color and control or print with app. Only thing is high quantity pics even on best setting some pics left lines in the pic normally on the dark areas. Changed paper to different brand and same issues. Only problem i had had or not liked so far.

Easy to install. Color or black & white. Very quick. Quality prints. Fast and easy scans. Ability to set the resolution of scans. Lots of ink.

Awesome Printer, all prints so far have been very crisp and clean.

This is a great printer. I've had HP printers for years and the only issue is that they get old and need to be replaced. Each time the printer is better than the old one!

Easy setup easy to use. Very good for printing documents, but it's not a good photo printer. If you're looking for a photo printer look for a different model.

easy to set up on the wireless network, and the ink tanks do not empty quickly. So far over 100 color photos have been printed and the tanks are still 3/4 full. A new ink carton of 4 is less than one set of ink cartridges. The print quality is excellent. I hesitate to put it in the same league with dedicated photo printers — but I’m not jerking your chain here when I tell you that on high-quality photo papers or even high-grade plain papers, the quality is as good or a bit better than I’ve ever seen in a low cost home or small office printer.

So far so good with this new HP printer. I’ve always gone with HP, and when my 4/5 year old printers wifi went out, I found this one for a great deal. As little as I actually print, the advertised 2 years of ink may actually last that long or longer for me! I love the new tank design instead of the cartridges too!

Black printhead died without warning at 5 months. I had to teleconference with HP support to show them it wouldn't print, prove that the black ink tank was full and show them the empty black ink line to the printhead along with explaining all of the troubleshooting steps I'd taken before contacting them. They told me it would take 2 weeks to ship me a replacement unless I wanted to pay $4 shipping and handling to expedite the replacement. In the end they just shipped it expedited at no charge after I protested. Do you really want to pay this much money for this kind of treatment? While the feature set of this model is impressive it does not appear to be reliable like some other printers I've had over the years. The literature boasts of thousands of pages out of a tank of ink but my black tank was half used at only 184 pages. Maybe that was because of my defective printhead or maybe it isn't as thrifty as they'd have you believe it is. The days of standalone software suits are gone and you must use the HP Smart utility located in the windows store. When it is functioning correctly its okay but once things go awry it will leave you pulling your hair out trying to figure out whats wrong. Imagine trying to run the provided diagnostic software only to see it fail each time you attempt to launch it. Or trying to run the printhead cleaner utility and see it error out each time to you click on the start button. Plus it doesn't have its own screen so you have to use the utility or learn the secret button combinations on the top of the printer to actuate different functions. Would I recommend this printer? Just run away from it folks and if you decide that you just have to have it get a geek squad warranty like I did so when it croaks outside of the factory warranty you can just haul it back to BB and get another printer. I'm going back to a color laser next time.

Easy setup and use. Quality is what you would expect from HP. Had to make a few adjustments from the default to get a good print.

I like it but it was not as straight forward setting it up as expected. It may have been due to my virus scanning (VS) software being enabled, but if it is a possibility, to find issues during set-up due to VS software HP should state so. I love the high volume ink reservoirs. We shall see how long they last, (@-yrs as advertized?).

Excellent product. Very good print quality. Love it!! Will purchase again!

Great printer! Lots of ink! Love this printer. Can’t wait to use it mreopmm pop

The worst HP printer in the lineup. We had this printer as a temporary replacement and missed our return date or we would have done so. Below is a detailed list in no particular order of what I dislike about it: 1: the digital display has no backlight and it hard to read 2: the print speed is unreasonably slow compared to other models 3: the paper tray that collects printed sheets does not extend causing pages to sometimes shoot off the stack and onto the floor (hope you have pr need page numbering turned on. 4: the paper tray itself gets stuck on a constant basis and is difficult to replace when empty 5: this printer regularly disconnects from your wifi. Should auto shut-off happen, you will be stuck with restarting the printer just to get the wifi to re-register. 6: if the printer has committed to a job, but you had second thoughts, it will freeze up all other jobs when you cancel the one, and cancelling every job will give you an error on the first cancelled job of "deleting-restarting-canceling". 7: the printer has an auto shut-off feature that puts it into sleep mode. This is great except when you want it to turn back on. you go to press a button but it does not wake up. So you tap the power button, but instead of "waking up", it shuts down and you are forced to bear through its 2-4 minute boot up sequence.

This a premium ink jet all in one printer. Physical setup is fairly easy. They provide very easy instructions and the cardboard shipping pieces are marked and simple to remove and configure. Ink is provided and very easy to install. The HP App is no intuitive at all. That's my only complaint. Makes the setup clunky.

It's been a month and the printer has been great. Easy to set up and get connected by wifi. Very easy to fill the ink tanks. Double sided printing works great. The scanner works great. A handy note: as long as you've got the printer set up on one computer or phone via the app, others can print to it without going through the app set up, you just use Windows "find printer" on network native feature.