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Customer Ratings & Reviews

Your price for this item is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1632 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,629 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product with many features. Ink is inexpensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Fantastic Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, fairly simple set-up as well. I'm excited about the expectations I have for how the ink will last !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer for my home and personal use. It was easy to install and user-friendly. The ink will save me both money and trips to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer user friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer , so easy to use and prints beautifully! Double sided prints and copies and easy to refill ink bottles when needed !

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP smart tank 7602 all in one wireless tank.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP smart tank is the best printer I have ever had. If you need an all in one printer with the latest technology, the HP smart tank is your best bet. It prints clear pages efficiently and with vibrant colors. I love that it is wireless. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I ever had ,ink is for 2 years very good printing love the model small version but very efficient, i would recommend it to every body

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, I print regularity and the ink has lasted almost 2 years now. I have been so happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great and it was easy to set up. I use it for school projects and when I pri t them out they are crisp and the colors are bright.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. The print quality is really good. I did have problems with it pull a 2nd page 1/2 through printing. Other than that a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great color & fast print!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Printer is fast, clear & prints vibrant colors. Easy to install & set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer/Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. First laser jet printer. Set up was easy, print quality is superior. Using HP Smart is a plus! Also. 2 years of ink is definitely cost-effective.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second HP Smart Tank printer, and this one is an amazing improvement. Fast printing, simple two-sided printing, easy wireless set up to computer and phone. Definitely recommend. Savings on ink will offset initial purchase price (also purchased on sale, $100 off at Best Buy).

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    UPGRADED PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than other models. The touch screen is clear and concise, a good addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with great quality, easy setup and love the tank design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well, equipped music room

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to worry about refilling the ink and it works really well in my music room when I teach music lessons I can print fingering charts or sheet music or copy their page to write on it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better product than any of those small cartridges printers that hp has out there. Ink last longer in this machine….

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Two Year Time Window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow ..!! The quality of print is typical HP awesome - but now I don’t have to be buying cartridges every couple of months. A two year time window hits the spot. Thank You HP ..!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of Sales and Marketing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and a great menu feature. I am hopeful that the bottle ink style is better than the ink jet printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality, Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Overall great printer with a few minor issues

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: - Pros: An overall great all-in-one printer, perfect for a home office or a small office! Very aesthetically pleasant, very responsive and intuitive interface. Printing through Wifi works great. Good quality printing. Copying/Scanning multiple pages at a time is a time-saver. You can't really go wrong! - What could be better: It could be a bit faster. It doesn't have an option to copy "from" a 2-sided sheet (it can only copy from a 1-sided sheet to either a one or two-sided sheet). Black ink smudges with a highlighter. Details: - This printer is very aesthetically pleasing and does not occupy a lot of space. - The setup was very easy when following the instructions in the app. The app has a lot of animations showing you exactly what you're supposed to do. It shows you everything starting with how to properly unpack it. The extra steps on this printer that I hadn't done on other printers was to fill the ink tanks with the provided ink bottles. However, this was surprisingly easy to do and indeed there's NO chance to spill the ink in the provided bottles due to the very clever mechanism! As an added bonus, the process to fill the ink tanks is very ADHD-friendly according to my wife, who is an expert therapist in ADHD. This because it provides a lot of sensory feedback such as the visuals and the sounds. - I love the fact that you can actually see how much ink of every color is left in the tank directly from the front of the printer! No more guessing on when you might run out of ink! - The printing is as good as one can expect. I only tested in letter sized paper (no photos). The blacks and colors are vivid. For copies, they come out as good as the original. - I really like the touch interface! It's very modern, very responsive to the touch and most importantly very intuitive. It is Not cluttered with many things you might never need or want to know. Just a few options of what you need: copy, ID card copy, scan, fax, shortcuts and menu (allowing you to configure a few settings). And it's really informative. For example, when trying to scan, you can select to email, save to a network drive or a USB port. When I selected the "email" option, it displayed a message saying I first need to configure the output email settings either through the app or through an IP address that it provided. That takes out the guesswork of what to do! - I was pleasantly surprised there was an "ID card copy" option! When selecting it, it guides you through the process of first placing one side of the ID, then the other side. And both sides come on the same side of the one sheet of paper! Genius! In other printers, I had to either use 2 sheets of paper, or re-feed the same piece of paper to accomplish this. - Copying/Scanning multiple sheets is super easy by simply placing the sheets to copy in the document feeder input tray. For copying, you have 2 options: "1 -> 1 sided" or "1 -> 2 sided". I was a bit disappointed there wasn't a "2 -> 2 sided" option as I often have 2-sided documents that I want to copy. - The printing speed was good enough for me although the speed I experience were much slower than what the specs said. The specs say "Fast printing with up to 15ppm Black and 9ppm Color". That would mean 4 secs for black prints and almost 7 seconds for color prints. I wonder if those speeds can be attained with lower/draft quality. With the default settings, it took about 12 seconds to print one color sheet of paper, on one side. - Here's the "approximate" times I experienced when copying: 12 seconds to copy 1 page 40 seconds to copy 3 pages selecting "1 -> 1 sided" (i.e. this results in using 3 sheets to copy 3 pages) 90 seconds to copy 4 pages selecting "1 -> 2 sided" (i.e. this results in using 2 sheets on both sides to copy 4 pages) - One thing some might find cute, or even useful, but I dislike is the printer's "status light". I prefer having very discrete lights, ideally with the option to completely turn them off. This only for home office where you might actually sleep near or in the office. Even the smallest lights are bright at night. The printer's status light is in the front, right over the space where the prints come out, and it's in the shape of a long line. When the printer is on but not in use, the status light oscillates between a big and a small line, as if it was breathing or sleeping. While cute, I would prefer to have the option to turn them off but I couldn't find any. - Something to know: Black ink smudges with a highlighter. I tried this on sheets I had printed 2 days before, so the ink was clearly dry, and the black ink still smudges. If you don't/won't use a highlighter or don't care about the smudges or that your highlighter will get a bit dirty with black ink, then this shouldn't be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gary’s HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer easy to set up and makes great copies.

    I would recommend this to a friend
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