Customer Ratings & Reviews

I love this printer. Its easy to set up and use immediately. However, I have had problems with it and have had to return for a different one which causes delays and frustration. And not just once. I am on my third go round. Its unfortunate because I really like it.

Great printer with great quality, easy setup and love the tank design.

Wow ..!! The quality of print is typical HP awesome - but now I don’t have to be buying cartridges every couple of months. A two year time window hits the spot. Thank You HP ..!!

I love not having to worry about refilling the ink and it works really well in my music room when I teach music lessons I can print fingering charts or sheet music or copy their page to write on it.

I love this printer, I print regularity and the ink has lasted almost 2 years now. I have been so happy with this purchase.

Summary: - Pros: An overall great all-in-one printer, perfect for a home office or a small office! Very aesthetically pleasant, very responsive and intuitive interface. Printing through Wifi works great. Good quality printing. Copying/Scanning multiple pages at a time is a time-saver. You can't really go wrong! - What could be better: It could be a bit faster. It doesn't have an option to copy "from" a 2-sided sheet (it can only copy from a 1-sided sheet to either a one or two-sided sheet). Black ink smudges with a highlighter. Details: - This printer is very aesthetically pleasing and does not occupy a lot of space. - The setup was very easy when following the instructions in the app. The app has a lot of animations showing you exactly what you're supposed to do. It shows you everything starting with how to properly unpack it. The extra steps on this printer that I hadn't done on other printers was to fill the ink tanks with the provided ink bottles. However, this was surprisingly easy to do and indeed there's NO chance to spill the ink in the provided bottles due to the very clever mechanism! As an added bonus, the process to fill the ink tanks is very ADHD-friendly according to my wife, who is an expert therapist in ADHD. This because it provides a lot of sensory feedback such as the visuals and the sounds. - I love the fact that you can actually see how much ink of every color is left in the tank directly from the front of the printer! No more guessing on when you might run out of ink! - The printing is as good as one can expect. I only tested in letter sized paper (no photos). The blacks and colors are vivid. For copies, they come out as good as the original. - I really like the touch interface! It's very modern, very responsive to the touch and most importantly very intuitive. It is Not cluttered with many things you might never need or want to know. Just a few options of what you need: copy, ID card copy, scan, fax, shortcuts and menu (allowing you to configure a few settings). And it's really informative. For example, when trying to scan, you can select to email, save to a network drive or a USB port. When I selected the "email" option, it displayed a message saying I first need to configure the output email settings either through the app or through an IP address that it provided. That takes out the guesswork of what to do! - I was pleasantly surprised there was an "ID card copy" option! When selecting it, it guides you through the process of first placing one side of the ID, then the other side. And both sides come on the same side of the one sheet of paper! Genius! In other printers, I had to either use 2 sheets of paper, or re-feed the same piece of paper to accomplish this. - Copying/Scanning multiple sheets is super easy by simply placing the sheets to copy in the document feeder input tray. For copying, you have 2 options: "1 -> 1 sided" or "1 -> 2 sided". I was a bit disappointed there wasn't a "2 -> 2 sided" option as I often have 2-sided documents that I want to copy. - The printing speed was good enough for me although the speed I experience were much slower than what the specs said. The specs say "Fast printing with up to 15ppm Black and 9ppm Color". That would mean 4 secs for black prints and almost 7 seconds for color prints. I wonder if those speeds can be attained with lower/draft quality. With the default settings, it took about 12 seconds to print one color sheet of paper, on one side. - Here's the "approximate" times I experienced when copying: 12 seconds to copy 1 page 40 seconds to copy 3 pages selecting "1 -> 1 sided" (i.e. this results in using 3 sheets to copy 3 pages) 90 seconds to copy 4 pages selecting "1 -> 2 sided" (i.e. this results in using 2 sheets on both sides to copy 4 pages) - One thing some might find cute, or even useful, but I dislike is the printer's "status light". I prefer having very discrete lights, ideally with the option to completely turn them off. This only for home office where you might actually sleep near or in the office. Even the smallest lights are bright at night. The printer's status light is in the front, right over the space where the prints come out, and it's in the shape of a long line. When the printer is on but not in use, the status light oscillates between a big and a small line, as if it was breathing or sleeping. While cute, I would prefer to have the option to turn them off but I couldn't find any. - Something to know: Black ink smudges with a highlighter. I tried this on sheets I had printed 2 days before, so the ink was clearly dry, and the black ink still smudges. If you don't/won't use a highlighter or don't care about the smudges or that your highlighter will get a bit dirty with black ink, then this shouldn't be an issue.

Much quieter than other models. The touch screen is clear and concise, a good addition.

People were very helpful as usual Even though I was in a different location

A lot better product than any of those small cartridges printers that hp has out there. Ink last longer in this machine….

I got this printer about a year ago at the recommendation of the HP rep at my local best buy. I wanted a new type of printer since I've already tried two canons and about a half a dozen EPSONS over the past 10 years and all failed me miserably. This one was no different. For awhile it was good. Solid printing. Smooth print heads without any streaks. Then suddenly about 6 months in it kept going offline and "Sleeping" without ability to get it to turn back on. Randomly it would suddenly start printing out of nowhere and started working for awhile again. Suddenly about a year in, I got error Error 8AF30001 and it stopped working completely. I tried everything, even looking on youtube and HP forums. Nothing. What makes it worse is a few months after I bought it, I didn't renew my best buy total subscription so that nullified the 2 year warranty I got with the printer. The tech at Best Buy said there's nothing they can do. It's a shame because I spent almost $500 on it. Now I'm going to have to get a new printer and for sure I'm adding HP to the list of AWFUL PRINTER BRANDS NEVER TO BUY! And thanks a lot Best buy for trying to corner me to get Total again. You're lucky you're the only tech store still standing from the 90s otherwise I'd never go to you ever again too.

Very nice printer love the tank fill instead of cartridges. Easy to use and set up.

The printer was easy to set up, and prints great!!

Excellent print quality at good speed. Very smart interface. Easy to network. Our old printer was a 3 year old Cannon and this one is way better.

So far its been great. I use this for work here at home, the kids school work, and personal projects. Its been easy to use and that makea life enjoyable. The speed is great, color spectacular, and no jams so far. Haven't had for 2 years so we'll see about the 2 years worth of ink advertising.

Great printer tank ink refills in bottle economical, had some issues with scan feature and wifi drop connection HP call in required

This is a phenomenal wireless printer I haven’t faxed with it yet due to not having phone line near location of my printer. Can’t wait to fax with it also here very shortly.

Excellent printer easy to set up and makes great copies.

The printer has multiple useful features; a scanner, printing, smooth color schemes, and overall quality. The printer is great. I also love the 2 year ink package advantage. It's my first time trying liquid, I'm normally use to ink cartridges.

Nice product. Will definitely recommend this. One satisfied customer

Very nice and a great menu feature. I am hopeful that the bottle ink style is better than the ink jet printer.