Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,629 reviews
Rated 5 out of 5 stars
Old one set a side new one on the desk
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ink well make a big difference & not having to replace cartridges
I would recommend this to a friend
Rated 1 out of 5 stars
Not worth its value. I don't recommend it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Often jams paper even though I'm using the recommended paper.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Conflicted
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has been giving me issues for over two weeks.
It either says offline all the time or sleep either way I can’t use the product to print from my laptop or my phone.
If I have to continuously turn off the printer , restart my rooter , and unplug the device it takes to much time for it to still not work. I bought this for business and over the past 2-3 weeks I haven’t been able to use it.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
HP Smart Tank
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I expected better everyday printing and was hard to get set up with my phone.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 4 out of 5 stars
Surprisingly good inject printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Smart Tank 7602 is a surprisingly good printer with a very straight-forward set up process- you can follow the paper manual instructions and/or utilize the HP Smart app for guided step-by-step instructions (it's a no-brainer). I've been using laser printers for the most part so my perception on this product is in reference to modern (as of Nov 2022) laser printers. First off, the size of the product is incredibly space efficient at approximately 17"(w)x12"(d)x9.5"(h), when fully closed. The print speed is reasonable for a compact, affordable printer - specs suggest 15 ppm black, up to 9 ppm color, which is plenty sufficient for the casual user. I wouldn't recommend this printer if you're intending to print large quantities of copies. The ink refill system is a bit unique in that the refills come in bottles (135 mL for black and 70 mL for each CMY color) that you drain into a set of ink containers permanently fixed inside the printer itself. The bottles and injection system are designed so you don't get any splatter during the fill process. The printer also has little windows to have a clear view of the level of ink in their respective reservoirs. Overall, this is a great option for a small, efficient all-in-one printer with good print quality w/ large ink reservoirs. When I first opened the box, I was concerned that the reservoirs would be prone to evaporation but they're fully enclosed to prevent unwanted losses. The overall build quality is SLIGHTLY better than your typical at-home printer. This device is also constructed of light-weight plastics and glass (for the scanner) but, because of its compact design, feels fairly sturdy. It's hard to see in the photos but there is a touch sensitive "screen" of sorts on the upper rim of the printer that allows for direct input for setup and options. The display is behind a translucent plastic so it's flush with the housing and not a separate LCD screen. I set mine up with my wifi and tested out the wireless printing and it works really well! So, all you need is access to power and you can shove this printer pretty much anywhere as long you have access to a power outlet. I tried printing out a photo from my iPhone (14 Pro) photo album and the quality is okay- I would NOT recommend dedicating this printer as my primary photo printer just based on quality of the print. It's sufficient in a pinch but quality leaves some to be desired.
I would recommend this to a friend
Rated 1 out of 5 stars
Printer prints black streaks or no print at all
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Printed fine up until nov 2024. Tried everything to clean the printer. No success. Get no printing at all or a lot of black streaks on the paoer.
No, I would not recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
High Quality Simple Feature Rich Printer/Scanner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm so happy to have upgraded to this printer/scanner! This was a replacement for a 10 year old "all-in-one" and technology sure has improved. This printer/scanner is much smaller than you would think yet does all the same things much larger machines do. It has automatic two-sided printing, dual-sided scanning, flatbed or feeder scanning, excellent WiFi connection for wireless printing, and the smart tank refillable ink reservoir system is awesome!
No more buying ink cartridges and trying to figure out how to recycle them or throw them away. With this printer you get more ink for the money and the system they use to refill the ink is pretty much idiot proof. I love that I can literally see visually how much ink is left. And it uses intelligent systems to align the print heads so that it doesn't wast a lot of ink doing so. The whole thing was super easy to setup using the provided instructions and online step-by-step guide.
Once I set this printer up, it just worked! Installing the HP Smart App on my MacBook and my iPhone allowed me to immediately and easily print and scan from either device with no issues. I love how easy it is to print from my iPhone now. This will eliminate having to email myself from my phone then go to my computer to print. Plus the app on the MacBook has great adavanced scanning capabilities to help you get the most out of scanning no matter what your end goal is.
And this thing looks good too! My previous machine was big and black and looked like a monster. This HP Smart Tank printer looks nice and stylish sitting next to my desk. And most importantly the print quality is excellent. And although it does make some noise, it is much quieter than my previous printer and even has a "super quiet mode" which prints a little slower but with even less noise in case you're printing in the middle of the night while others are sleeping. HP really thought of everything with this printer. They not only made an excellent quality completely wireless printer and scanner that is eco-friendly and more affordable in the long run for ink, they also through in tons of features to make it a next level home inkjet printer!
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 4 out of 5 stars
Perfect for Home Office and School
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I must say this is a pretty capable HP printer for your home office or if you are in school (including all you home schooling moms and dads). What initially attracted me to this printer was the promise of ink lasting up to two years. As you may be aware the high cost of ink and frequent purchases of it does not make any printer out there a good purchase. This HP with a Smart Tank will last you for a while and you won't have to worry about being bothered by a streaking print quality of your documents if the black ink runs low (we all know how annoying that can be!). I was also surprised by the specs this printer packs: Bluetooth, Fast Wi-Fi (HP calls it "healing" Wi-Fi as wireless connections can be a pain when configuring a printer), Gigabit Ethernet (WoW!), 802.11ac dual band support. Initial set up was pretty easy, just fire up your HP Smart app and it will walk you step by step and connect it to your wireless network and do all the necessary adjustments. I like the fact that I can use my tablet or my phone and print any necessary documents without booting up my computer and if you are techy enough you can even print your stuff being away from home! Printing quality is great, color copies look smooth. I have not tried printing any photos, but I am sure it can handle those well with the right HP photo paper. Since it is an all in one printer, you can do your scans and even faxing. I am very pleased with this printer. The only suggestion to the manufacturer would be - make this printer a bit more modern looking, I'd prefer an innovative design. I know it is just a printer but I think we are all pretty tired boxy looking printers. I think HP was on a good path when they released their Tango printer, it was small, attractive and kind of cool.
I would recommend this to a friend
Rated 1 out of 5 stars
Very bad service
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very bad series no buddy answer me. Bad people. Ad
No, I would not recommend this to a friend
Brand response from HP Team
Posted .
Hi SmitG,
Apologies for the bad experience.
We'll like to help. Here's a detailed unboxing & setup video: https://www.youtube.com/watch?v=UkaZnHkGOOo
Hope that helps!
Sincerely, Teo
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
More than enough for a family/student, but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this printer free in exchange for an honest review. That said, this is a chonker going from my current HP Tango to the HP Smart Tank 7602, making it a bit difficult to comfortably put on a desk. It is packed with features in comparison, though, with a scanner and fax functionality plus a small touchscreen for controls. Setup is straightforward and would take most 30min to an hour. Documents print crisply and the scanning works well. I haven't been able to test the fax functionality yet, however.
For a family or student, this printer is overkill (how many times does a family need to fax things?). For a business, I can see this printer being a wonderful value proposition jam-packed with necessary features. As an artist, though, this printer isn't quite what I'd reach for first. The print colors can come out looking less "vibrant" and darker than desired despite the increased print quality. When asking friends/family to pick between various types of images, including photos and art, they unilaterally preferred the Tango's prints (except for the PDI Freeware test image). In my opinion, the colors tend to lack the warmth and vibrancy that some may prefer and particularly struggles with cooler and darker hues which come away looking a bit washed out. It also prints slightly slower, taking roughly 1:01.30 minutes to print a photo. On the plus side, the Smart Tank has so far taken multiple types of paper, including glossy sticker paper and cardstock of different finishes, very well — so if you can manage to tweak the colors of your work to compensate or just don't care about color accuracy that much, you may be well satisfied with the results. For a casual photo printer, this printer does well enough and you'll likely be quite happy printing off the occasional family photo.
I've attached two test images, scanned through the printer at 300dpi. Please note that the prints look different in person, and that the Tango is known to print with a slightly blue tint. I've also labeled which print belongs to which printer for ease of use. The first is the PDI Freeware test image, an open source test for printers. The second is a family photo as an example of the Smart Tank’s capabilities.
In the PDI Freeware test image's physical prints, the Smart Tank has noticeable grain in the darker areas of the greyscale gradient bar on the right-hand side of the print, loses detail in the darker areas of the gears in the first box on the left upperhand corner, and struggles to replicate the vibrancy and range of color in areas like the shaded fruit in the middle image and the cacti pot. The colors are also visibly darker than they should be — the sunflower is more of a goldenrod than the brighter yellow it ought to look like. Of course, there are good sides. Areas that are washed out like the details on the robot are retained in the Smart Tank, and the darker colors highlight more detail like in the skin tones of the baby.
Overall this printer would be fantastic for a business or even casual use. It has its weak points but if you can overlook them, there is immense value in this printer and it could be the powerhouse you need for home or business printing!
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 3 out of 5 stars
Very good printer,but not without setup challenges
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am going to split my feedback into two sections to help explain this printer better.
Part 1 – Basic Printer Setup
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It was one of the easiest steps while setting up this printer initially. It took less than 40 mins in all to
- completely unbox the printer
- fill the ink and install cartridges
- configure the printer
- do a test print and scan
The moment we switch on the printer, it guides each step throughout the setup. I used a laptop to configure the printer and all I had to do was download HP Smart App.
It guides us how to fill inks, install cartridges and setup the printer for basic requirements. For users who are new and aren’t sure how to navigate around, an 18 min YouTube video is available. Although I wished HP creates a video for each of its printer as that would really be helpful for many new users.
Overall Printer build
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The printer was extremely well packaged. Its build is no different from other printers and is solid enough and the one thing I love the most is the ink level which is not any indicator but an actual ink level like we could see in a transparent fountain pens.
Print options and quality
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Print quality is extremely good and absolutely no complaints. It handles duplex printing as well, but like any other inkjets, it takes a few seconds to dry the ink before printing the back side; nothing to complain though. The max it handles is A4 – which is what is expected from an inkjet printer. Color prints are true to its color and produce an extremely good crisp image at the “best” resolution.
Print from USB option for some reason did not work for me. I tried with both FAT32 and NTFS and both PDF and DOC format. I would need to research further to make this work.
Scan Options
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Scan is one option where this device excels. Outstanding scan quality at highest resolution, but 300 dpi scans a very decent image and when printed back, produces a decent print. File size with 300 dpi is not very large and scan speed is good as well.
Apart from the obvious, HP has provided some really useful scan features:
- Multi item recognition – scans multiple items and automatically separates into individual pages
- Saves as TXT files – a brilliant option where you want to scan and edit documents
- Auto Heal – option to remove punch holes or other distractions from the scanned file.
- ID Cards scanning – My most favorite and a really useful option – to scan front and back of something – like a DL / ID card and save them in a single page in the scanned file.
- Book scan – Another favorite of mine, automatically flattens the curved pages and if 2 pages are scanned together, its saves them as 2 separate pages.
But note that, all these options can be used only when scanned thru HP Smart App.
Documents can either be placed under the scanner or fed thru the feeder when there are multiple pages to be scanned - very useful when a number of pages need to be scanned. Quite obvious, pages should be free of staples, pins or clips.
Copy
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Apart from the regular copy, this device has a brilliant feature for ID Copy. Just like how it scans front and back of an ID card to the same scanned file, it copies both front and back images to a single page.
Quality of the copy is as good as the prints and absolutely no complaints.
Fax
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I haven’t personally tested the fax, but HP does offer to fax documents thru this device.
Running Cost
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HP claims ~4000 blacks and ~8000 color prints; but obviously it depends of the quality of prints. At draft quality this may be achievable but may not be at Best quality. Although, it still is definitely cost effective and works much cheaper than the cartridge models. This is where Tank models are better than the cartridge models. HP also offers “Instant Ink” which works out well for heavy users.
If this was all this printer was meant to do, then it may have been extremely popular. For home users, this may be sufficient and could save themselves further setup hassles. But, this was also designed for small-office needs, and the real challenges in setup begin.
Part 2 – Advanced Options Setup
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Print Anywhere – A hit and miss option. In theory, this is a brilliant feature to print documents from anywhere, not necessarily connected to the printer. Of course, printer needs to be connected to the internet and configured for Print anywhere option.
I tried with my mobile phone (requires HP Smart App on phone) and after a few retries, it worked. My mobile was not connected to the same Wi-Fi the printer was connected to. However, when I tried with my laptop it never worked when my laptop was connected to a different Wi-Fi network. But, when my laptop was connected to same network, it worked every single time.
Another excellent feature is the “Require Private Pickup” – which only enables the print when you are near the printer. Printer connects to the phone’s HP Smart App to detect your location so that you private copies remain private.
Scan to Email – Another option that I could not make it work yet. Spent quite some time trying to find a solution through articles and videos but still haven’t succeeded yet. I may have to reach out to HP support to get this working. However, I so wished HP had provided a video tutorial for all such options. A onetime effort would reduce call volumes significantly to their customer care and help customers save the time and hassle.
Summary
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A few advanced options are somewhat difficult to setup for a relatively less experienced person, creating a dependency on HP support staff or call a “techie” friend. But for the basic setup which satisfies all purposes of home users, this is an excellent printer. For an office environment, it would still be extremely useful if there are technical staffs that have a good experience in printer setup. Worst case, there is always HP support available and it is not like setup needs to be done every other day. After all, it’s just a one-time activity. Given its operational cost, @ 4000 b/w prints and 8000 color prints, it’s absolutely worthy and proves to be beneficial in the long run.
I would recommend this to a friend
Pros mentioned:
Print quality, Setup
Rated 5 out of 5 stars
Good Printer, Love the Hp Smart Tank 7602
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My, Honest Option on the HP Eco Tank
7602 Printer: I Love It !!!
After,looking on line all week at You Tube Videos and Emailing People on You Tube and Facebook Printers Group asking them about their thoughts and how they liked their Eco Tank Printers so Far. I'm , Old mid 50,s
I didn't want to Waste my Money trying, to decide on the Best Eco Tank Printer that was the Easiest One to Set Up for my Crafting Needs.
I, didn't want to Run into any Issues and Headache ,s and get stuck on the phone halve of the day with Customer Service trying to figure out how to set up the machine.
I, decided Long and Hard Restless Nights deciding on which Eco Tank Printer I wanted to Purchase for my Crafts that I do.
Lots, of People stated to me : Stay Far Away from Epson Eco Tank Printers the reason why is they don't Last very Long, and have a lot of Issues Clogging up, codes popping up on screen, just plain Junk !!
Others, stated Canon Eco Tank Printers are Good but they Print out very Slow , and Pictures are Smudge most of the time when Printing on Photo Paper .
The, Brother Eco Tank Printers are really Slow , at Printing .
After, owning my HP instant Ink Cartridge Printer for over 10 Years, Never have I had issues , and it's Still Prints out Pictures really good and prints in good condition.
I, just wanted a new Toy !! and get out of The Instant Ink Cartridge Program , and try out a Eco Tank Printer that everyone says is Cheaper in the long run for ink, compared to my Cartridge HP Envy 5660 I been using for my Crafts for over 10 years..
I, Decided to go Back with HP but to get a Eco Tank Printer instead of Cartridge. It, was the Best Decision I did. I, Purchased the( HP Smart Tank 7602)
I, took it out of the box , hooked it up and filled the Ink Tanks in no time. Had, it up and running in no time with no issues.. Tried, out my first Easter Craft Candy Printout in HP Photo Paper , and it Printed out really fast and it was Very Bright Colors, NO !! Smudging and Faded Colors when Printed Out.. I , think I will give it a 10 out of 10.. Fast, Printing and very Good Bright Colors. Hate, to say it but I'm going to Retire my Cartridge Printer and fall in Love with this HP Smart Tank 7602.
I, would Highly Recommend HP to Anyone, they have good Printers and I like the idea you can set this Printer up in no time.
The, only down fall I'm going to have is Printing on Cartridge . Sorry!! But, the Smart Tank Inks are way Cheaper and last longer than me having to order Cartridges every other couple weeks. Below, you will see my new printer sitting in my old HP printer, and a Easter Candy Wrapper I Printed out , all Colorful and Shiny in my new ink machine.. I'm impressed and happy with my decision..
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
The KING of multi use printers!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The smart tank 7602 is quite the impressive printer, scanner, and fax machine. Beautifully designed multi levels with multicolored sections of white and blue paneling that work well together. All put together in a nice tight square design that makes it not be cumbersome or to large to place or move around. Very easily designed to get to the printer ink containers to refill the liquid ink or change the ribbon. Paper refill tray at the bottom easily pulls out and can handle a decent amount of printing paper. The small but easily readable touch screen to work the printers controls, wifi, settings ect is very responsive to the touch. Intial setup is so streamlined thru the HP smart app that anyone can easily get this device up and running in no time. My only gripe I'd have to say is several times I had to exit out the app and restart it to get a few next steps to register. First one was the intial alignment print, to make sure the the printer is on track. Then to make my first print I had to exit the app n reboot the app to get it to recognize. But the app did remember where I had left off, so I'm thinking it was a disconnect from the startup process. After these 2 times overall he process was fast and efficient and has no issue recognizing my phone to make prints wirelessly. The printer is well lit up also and pleasing to the eye. The copier copies perfectly and good quality images. I was also able to send out a fax without issue! The paper feed for both printing and fax work as gd as using a FedEx printer, fax machine. Loading the machine with ink was super clean and mess free and perfect amounts in the fill bottles. The quality and care seems to be their in this higher grade multi printer. If your looking for a all in one exclusive home or office printer with multi use and function with liquid ink with no worries of your ink cartridges drying out anymore, then this hp smart tank I believe is right for you. Looking forward to using this for all our home needs!!
I would recommend this to a friend
Pros mentioned:
Print quality, Setup
Rated 5 out of 5 stars
A Real Solid Everything Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used multiple All in one printers from past decade but every time i bought a printer i was deceived because most of the time manufacturer promises its a printer which will do every print activity but i was never fully satisfied until i came across this HP Smart Tank 7602 Printer which is a Real All in one printer that does everything flawlessly with out any issues
The Printer setup is straight forward and simple just plug in the printer install HP Smart App in the phone thats it the App will guide you step by step animations on screen process which is very easy to follow i did not came across any issues at the time of setup everything went smooth and printer is ready to print in 10 minutes
This printer uses ink instead of pricey cartridges you will get lots of ink which can print thousands of color and black prints and this printer has wireless capabilities which makes life easy, print from anywhere via wifi it has Double sided automatic print, Touch functionality, Automatic paper feeder, Scanner, Fax, Wifi Direct, ID Card scan & print, USB Print and it can print studio quality Photos too
The HP Smart App is breeze to operate it got all the usefull Smart features which makes operating this printer wirelessly a seamless experience the App got lot of inbuilt printable activities for kids and adults
All in all this Smart All in one printer is really a solid awesome product which got lots of features than any other printer in the market with limitless possibilities
I would recommend this to a friend
Pros mentioned:
Overall performance, Print quality
Rated 5 out of 5 stars
Hp smart ink tank 7602
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the printer one month ago. It works perfectly fine. The printed copies are really nice. This printer is user friendly. The only thing i dislike is the carriage. It sounds very loud. I had an officejet pto 8730 and the carriage was much quieter. I really like this printer because its not bulky and it uses less space. I am a fan of HP printers. I also see the ink cost less thsn the cartridges. Thst is a major plus if you do alot of printing. I recommend this printer.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
HP Smart Tank 7602: A Cost-Saving All-In-One Power
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the HP Smart Tank 7602 Wireless All-In-One Supertank Inkjet Printer from Best Buy around April 10, 2024, and it has been a game-changer for my home office. This multifunction printer, with its sleek Dark Surf Blue design, offers printing, scanning, copying, and faxing capabilities, all while boasting a high-capacity ink tank system that promises up to two years of ink out of the box. After several months of use, here’s my detailed take on its performance, features, and overall value.
Setup and Design
Setting up the HP Smart Tank 7602 was a breeze. The included setup guide and HP Smart app made the process seamless, taking about 15 minutes from unboxing to printing. The app’s step-by-step animations were clear, guiding me through filling the ink tanks without any spills—a concern I had with previous inkjets. The bottles are designed to prevent messes, and I didn’t need the paper towels I had on standby! Connecting to Wi-Fi was straightforward, and the printer updated its firmware automatically, ensuring I had the latest features.
The Dark Surf Blue color adds a modern, stylish touch to my workspace, and the compact design (17.86 x 17.35 x 9.83 inches) fits nicely on my desk. The 3-inch touchscreen display is intuitive, with a clean, app-like interface that makes navigating settings easy. The illuminated ink tank windows on the front are a nice touch, letting me check levels at a glance, though the HP Smart app also provides precise ink monitoring.
Performance
Printing
The print quality is impressive for both documents and photos. Black text is sharp and readable, even at smaller font sizes, while colors are vibrant on glossy paper. I printed a mix of reports, brochures, and family photos, and the results were consistently crisp. The printer’s rated speed of 15 ppm (black) and 9 ppm (color) holds up in real-world use—I clocked a 5-page color brochure at just under 30 seconds. Automatic duplexing (two-sided printing) is a time-saver and works flawlessly, unlike my previous HP printer, which often jammed during duplex jobs.
Photo printing is a highlight. An 8x10-inch glossy photo took about 2 minutes, and a 4x6-inch snapshot was done in just over a minute, which is faster than the inkjet average. While not perfect for professional-grade photography, the quality is more than adequate for home use.
Scanning and Copying
The 35-page automatic document feeder (ADF) is a standout for scanning and copying multi-page documents. However, it only supports single-sided scanning, so I had to manually flip pages for two-sided copies, which was a minor inconvenience. The flatbed scanner produces sharp scans, though color accuracy isn’t top-tier compared to dedicated photo scanners. Copying is fast, with a color copy taking about 19.5 seconds, slightly better than the category average.
Faxing
The fax feature is a nice addition for small businesses or home offices. I tested sending a 10-page fax via the HP Smart app, which was smooth, but note that receiving faxes requires a dedicated phone line, as digital faxing is send-only. The front USB port is handy for printing from or scanning to a flash drive, though navigating the touchscreen for USB tasks can feel clunky.
Ink and Cost Efficiency
The supertank system is the star of the show. With up to 6,000 black pages or 8,000 color pages included, I’ve printed over 1,000 pages in the last few months, and the ink levels have barely budged. Refill bottles are affordable (around $20-$65 depending on the source), making this printer far more economical than traditional cartridge-based models. For context, my old HP OfficeJet cost me $130 for ink that lasted only 2,000 pages, whereas the Smart Tank 7602 saves significantly over time. The eco-friendly design, with over 25% recycled plastic, is a bonus.
Connectivity
Wireless printing via the HP Smart app is reliable across my devices (Windows PC, iPhone, and Chromebook). The dual-band Wi-Fi and self-healing connectivity prevent dropouts, and I’ve had no issues printing from my phone or laptop. Bluetooth setup and Wi-Fi Direct are also seamless. The lack of a USB cable option for Android printing is a minor drawback, but the app compensates well.
Drawbacks
While the Smart Tank 7602 excels in most areas, there are a few quirks:
Software Frustrations: The HP Smart app, while user-friendly, occasionally lags, and some users report initial connection issues (though I didn’t experience this).
Small Touchscreen: The 3-inch display is functional but feels cramped for complex tasks like USB printing.
No Duplex Scanning: The ADF doesn’t support automatic two-sided scanning, which would be a nice upgrade.
Paper Output Tray: The tray doesn’t extend automatically, so forgetting to pull it out can lead to papers falling to the floor.
Value and Verdict
At around $349-$450 (depending on promotions), the HP Smart Tank 7602 is a premium investment, but the included ink and low running costs make it a steal for high-volume users. Compared to competitors like the Epson EcoTank ET-4850 or Canon G6020, it holds its own with faster photo printing and fax capabilities, though its software could be smoother. For home offices or small businesses printing 500-1,200 pages monthly, this printer’s speed, quality, and ink savings are hard to beat.
I’d recommend the HP Smart Tank 7602 to anyone seeking a reliable, cost-effective all-in-one printer. Its ease of use, excellent print quality, and long-lasting ink make it a standout choice. If you need advanced photo printing or duplex scanning, you might look elsewhere, but for most home and small business needs, this printer delivers.
Pros:
Easy setup with HP Smart app
High-quality prints and fast photo printing
Cost-effective with up to 2 years of ink included
Reliable wireless connectivity
Stylish design and compact footprint
Cons:
Small touchscreen can feel limiting
No automatic duplex scanning
Manual output tray extension
Occasional software hiccups
Sources:
Customer reviews and product details from Best Buy
Technical specifications and performance data from HP
Comparative reviews from Tom’s Guide, PCMag, and Laptop Mag
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
"Stylish, Convenient, and Effortlessly Functional"
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The HP Smart Tank 7602 has been a game-changer for me. I love the massive ink supply included, which means no constant cartridge buying or worrying about running out. The convenience is unmatched with its always-on standby mode; I don’t even have to power it on to print! It connects effortlessly to iPhones and other devices on the Wi-Fi network, making printing so smooth and stress-free. The compact size and sleek Dark Surf Blue design add a stylish touch to my workspace. Highly recommend this printer for anyone looking for reliability, functionality, and a modern look!
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance, Print quality
Rated 5 out of 5 stars
Good Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good printer over all so far. No problems with setup. Glad it has a paper feeder. Prints faster than my old printer and quieter too. You can’t go wrong with this printer.
I would recommend this to a friend
Pros mentioned:
Print quality, Setup
Rated 5 out of 5 stars
Full of Features!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted a new printer because my previous one struggled to feed documents through the ADF. I use this feature quite a bit to scan copies of bills to my PC. I’m happy to tell you that this printer is working perfectly in that regard so far! The 35 page ADF is probably my favorite feature!
I’m looking forward to not buying printer cartridges in the future but it’s going to be a while before I need ink with the 8000 color/6000 black page printing capacity. Print speed is pretty fast also, at 15 ppm in black it’s near the top of inkjet speeds.
Setup was easy, the included QR code took me to online instructions to get it connected. I added a picture of what the two print heads should look like when installed because I thought the drawing in the setup instructions was hard to see. The rest of the setup was super easy, the ink bottles have something like a dry break connector so they don’t leak a drop during the filling process. I was able to connect the printer to my wifi network with my phone using the HP Smart app. The app is also customizable so you can add or remove features to personalize your view. I’m able to scan documents from the printer to my PC or my phone, which is pretty handy, the printer also has a USB port so I can scan to or print from a flash drive.
The touch interface is modern, clean looking and responsive.
A neat feature is the ID card scan. If you place an ID card or driver’s license on the scanner it will scan the front side and then ask you to flip the card and it will scan the back side then print out both images on one sheet.
I like that it’s able to do two sided printing, I wish it was able to do two sided scanning as well but it does not. As a workaround, using either the PC software or the mobile app you can move the images to place them in front/back order before you save the file.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 4 out of 5 stars
Excellent High Volume Printer With Great Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're looking for a printer that will handle a high volume, this HP 7602 All-In-One (AIO) is excellent. I've looked at these several times when they were on sale, while I contemplated replacing an old HP AIO from many moons ago. The main thing holding me back was procrastination about making a decision to go with this nice compact printer that does almost everything I want, or an HP Pro type printer. The factors that had me back and forth were that I wanted simultaneous dual-sided scanning and a second paper tray. Regardless, there was no question that it would be an HP.
The Smart Tank 7602 Wireless AIO had a couple nice surprises after unpacking and turning it on. The first surprise was the hidden/stealth display built into the top-front of the printer. It's a very nice touch display behind a continuous textured panel that covers the entire width of the printer. The second surprise was the purple light on the front of the printer to indicate that it's in WiFi setup mode. I was a little bummed that it doesn't seem that I can control what color that light is, but that didn't detract from the stars in the rating. It did distract me enough that I didn't take as many photos as I would have liked during setup.
Setup was a breeze. I did it the old school way of just following the quick sheet. I was skeptical about the ink bottles when I started getting everything ready. I was minimally careful taking the seals off the bottles and getting them ready, but didn't spill a drop and didn't get any ink on my hands or anywhere else. Removing the seals was probably the most difficult part, and it was very easy. I was able to fill the tanks from the bottles in short order. I thought it would take a long time for the bottles to empty, but it was very quick. I was able to load the black and two of the colors at once, and the third color bottle once the others were done. Once that was done, I popped the printheads in where they belong and finished the setup by scanning the alignment page I printed from the control panel.
I ran prints, copies, and scans with the HP 7602, all of which were very easy, and all the same process as all the other HP printers I've used. Prints looked great, were dry right away, and stayed on the output tray. Scans from the flatbed were great resolution and accurate. Scan speed was good as well. Scanning from the Automatic Document Feeder (ADF) was quick and easy, and copies were mostly straight. Anything fed a little crooked stayed that way, so I just had to make sure the paper guides were in where they belong. I did find that copies from the flatbed and from the ADF weren't identical and didn't always keep the same top margin. Copies from the ADF looked fine unless they were scrutinized. I can't quite easily explain the difference in the copied image from the ADF. The result is just slightly different if scrutinized. I'd say for anything you wanted to be 'perfect' to use the flatbed. Otherwise, the ADF is quick and fine for most copies or scans.
There wasn't a lot of time to review things like how long the ink lasts vs a traditional cartridge or HP Pro version printer, but it seems to be very similar in how much ink is used. The black ink tank is rated at 6000 pages with the "XL" ink bottle and the color are rated at 8000 pages.
Knowing what I know now about this printer, I wouldn't hesitate to buy one -- or even buy one for my parents since it was so easy to set up and the wireless works so well.
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