Customer Ratings & Reviews

I love the new printer. I use it in my home office for work and also for personal use. The set up has easy to follow instructions. I am in my 60"s and if I can set it up, I think pretty much anyone can do it.

I needed a printer that would scan effectively to my Mac. This printer is sufficient for the price range.

Just a few thoughts about my new printer it is excellent this printer have replaced my outdated printer infrastructure with Enough ink for two years.

It’s Ok very flimsy and finicky compared to my old HP 8610. The Ink will smear if a drop of water gets on it. Control Panel is on top making it hard for a short person. Wish I had shopped around more, but I needed a printer. Over priced for what you get.

Hello there, I bought this printer a few months ago with the hope that it was going to be a great printer. A few days after setting it up I started getting the ADF jam error, I have followed every recommendation to fix it, but the error happens even if I am not using the printer. It's driving me crazy because this is a brand-new printer. I called HP support and the rep hung up on me and did not bother to call back. Was I scammed out of $400? Stay away from this printer!

Love this printer and would recommend this to others. I would buy this printer again.

I'd like to preface this by saying I'm not an idiot. I have a degree in computer science and I've set up dozens of printers in my life. During the setup process, the printer got stuck in a unrecoverable state. The display showed the message "The HP Software is setting up your printer..." with no way to recover or move on. Google the error message - many others have reported this with no real resolution. The printer has one physical button (the power button) and a touchscreen. There is no way to reset the printer without getting to the touchscreen menu and no way to get to the touchscreen menu in the setting up printer state.

Ita a reliable printer for my office, and the tank feature makes it much simpler for me in not eunning out of cartridges so fast.

Great printer! It an all in one. Pretty simple, just download the app. No mess with ink cartidages. I can print from anywhere.

I love not having to deal with ink cartridges , but thats the only good thing i can say after having this printer for 3 weeks. It is super buggy, always freezing, Making this an expensive paper weight. Find a different brand

Very easy to setup. First time using bottle ink printer. Bottle ink is less expensive.

Ink well make a big difference & not having to replace cartridges

This is the best printer for the money you can't go wrong with HP

Actually I couldn’t get 1 year free ink cart. Please check statement. Please send me 1 year ink cart

Often jams paper even though I'm using the recommended paper.

This product has been giving me issues for over two weeks. It either says offline all the time or sleep either way I can’t use the product to print from my laptop or my phone. If I have to continuously turn off the printer , restart my rooter , and unplug the device it takes to much time for it to still not work. I bought this for business and over the past 2-3 weeks I haven’t been able to use it.

The Smart Tank 7602 is a surprisingly good printer with a very straight-forward set up process- you can follow the paper manual instructions and/or utilize the HP Smart app for guided step-by-step instructions (it's a no-brainer). I've been using laser printers for the most part so my perception on this product is in reference to modern (as of Nov 2022) laser printers. First off, the size of the product is incredibly space efficient at approximately 17"(w)x12"(d)x9.5"(h), when fully closed. The print speed is reasonable for a compact, affordable printer - specs suggest 15 ppm black, up to 9 ppm color, which is plenty sufficient for the casual user. I wouldn't recommend this printer if you're intending to print large quantities of copies. The ink refill system is a bit unique in that the refills come in bottles (135 mL for black and 70 mL for each CMY color) that you drain into a set of ink containers permanently fixed inside the printer itself. The bottles and injection system are designed so you don't get any splatter during the fill process. The printer also has little windows to have a clear view of the level of ink in their respective reservoirs. Overall, this is a great option for a small, efficient all-in-one printer with good print quality w/ large ink reservoirs. When I first opened the box, I was concerned that the reservoirs would be prone to evaporation but they're fully enclosed to prevent unwanted losses. The overall build quality is SLIGHTLY better than your typical at-home printer. This device is also constructed of light-weight plastics and glass (for the scanner) but, because of its compact design, feels fairly sturdy. It's hard to see in the photos but there is a touch sensitive "screen" of sorts on the upper rim of the printer that allows for direct input for setup and options. The display is behind a translucent plastic so it's flush with the housing and not a separate LCD screen. I set mine up with my wifi and tested out the wireless printing and it works really well! So, all you need is access to power and you can shove this printer pretty much anywhere as long you have access to a power outlet. I tried printing out a photo from my iPhone (14 Pro) photo album and the quality is okay- I would NOT recommend dedicating this printer as my primary photo printer just based on quality of the print. It's sufficient in a pinch but quality leaves some to be desired.

I expected better everyday printing and was hard to get set up with my phone.

Please get yourself something else, anything elsee besides HP.

Printed fine up until nov 2024. Tried everything to clean the printer. No success. Get no printing at all or a lot of black streaks on the paoer.