Customer Ratings & Reviews

So far I really like this printer. I replaced an older Office Jet all in one that needed ink again, cost about $140.00 now. It prints really well and is pretty fast. The setup was easy on first try. I like that it has automatic double sided printing but I gave only 4 stars because it doesn’t have automatic double sided scanning, like my older printer. The real test will be if it operates with non HP ink refills, I don’t see how it will know the difference but I guess we’ll see. The HP ink refill is still almost $80.00 while aftermarket is under $30.00. If you need a new printer I don’t think you will go wrong purchasing this one.

This was an easy to use printer. It took no time at all to get it set up and ready to use. The printer compact and it is very quiet. It has all the features I need plus a couple that just make it perfect for my home .

I absolutely love this printer. Joins seamlessly to connect with phone, ipad and computer for wireless printing. The ink is so simple to install and great instructions are included.

Instructions easy to follow. Set up was simple. Takes uo less space than previous printer. Like ease of adding ink.

Great printer. Easy to use. All set up is done with the app .

The printer is operating just great. I like the fact that it's ink is much cheaper than the "ink-jet" models. The ink is easy to install. The printer is fast and quiet.

Excellent product. Easy to setup and love that it is quick but quiet

I purchased my Smart Tank HP7602 on October 9th, 2023, and it worked great until about a week ago, when it began going offline on its own and experiencing issues with connection and printing. I have to restart it over and over, which is becoming annoying, especially since I'm not sure why it is suddenly behaving this way when it had been working great until now. I start college on August 28, 2025, and need to pick up my printer on my way to Best Buy.

Pleasantly surprised at ease of setup and use. Easy connectabilith.

The unit itself seems great. Pleased with the quality and the inking process that I expect will save a good deal of money. It is quiet and compact. My only frustration is the HP Smart app's quirky reliability/unreliability in utilizing all of the nice features of the printer.

Overall a nice printer. However, one thing bugs me. I can not print color from my computer. I have to go into the HP app and print from there if I want to print something in color! I can print B & W from my computer just fine, no problem, just not color. When I do print color, it prints very nicely. Photos print clearly. Documents sharp & quickly. Fairly quiet too.

After being a HP printer user for more than 8 years I decided to try something new when my printer stopped working . I started with a “brother”printer and didn’t find it very user friendly. Then an “Epson” printer - too many presets just to print in color on regular paper. Too time consuming. I thought about a cannon and decided why not use the HP printer again. Easy set up, very functional and this time with a tank printer how could one go wrong. It is an exceptional value. So many quality copies - can’t go wrong. Should I mention that all of these changes happened within a few weeks. It didn’t take long to go back to what works!

Great printer. Setup was easy and print quality is good.

Excellent quality. Quiet and manageable. I would recommend for someone else

This printer replaced my reliable old Epson that finally died. The setup and connectivity of the printer are superior, and the large ink tanks are so convenient. Print quality and speed are excellent. So far this has been a significant upgrade.

this is one of the best hp printers that i have bought it is easy to set up and operate it is small and does not take up a lot of space in my home office have used it every day for about 4 months and the ink is still full

This is a nice printer for home use. It's smaller than our previous HP 8600 series printer, but it does print anything from the desk top fast. Wireless printing is a little slow, but it does print well (be sure to check your resolution before sending pictures to be printed wirelessly). We have print quit a few documents since purchasing, and it hasn't put a dent in the ink. It's still new and we can't identify anything we dislike. I would recommend this printer for home, or a college student.

I was very happy to receive the new HP Smart Tank 7602 All-in-one Inkjet printer to test. I'm sure you've all used printers for a long time, perhaps even from dot-matrix to thermal to LED to laser to inkjet/bubblejet. I've used inkjets for decades for all the reasons you normally would: cheap color per-page cost (cheap HW, $$ cartridges), great output on photo paper, and decent black performance. My current home printer combo includes a Samsung B/W laser strictly for (you guessed it) black and white documents while a Canon PIXMA TS6420a is my color option. This combo works great for homeschoolers and WFH! **OVERVIEW** So - back to the review - the HP Smart Tank 7602 is an all-in-one which means you get a scanner (platen/glass plate and ADF - Automatic Document Feeder), copier (basically automating the scan/print functions), and printer. It's got a nifty "hidden" touchscreen display and a color-changing LED (see my pics) to indicate statuses. I think the big differentiator here is that HP supplies you some ink bottles for each color (Black, Cyan, Magenta, Yellow) and fill the tanks within the printer instead of using expensive, disposable, wasteful and potentially environmentally harmful cartridges. Sounds like a good idea right? Good ideas live/die based on execution, so let's see how this actually works out in reality... **Unboxing/Setup** Open the box and pay attention to the instructions since they recommend opening the top and then laying to box on its side to slide the contents out. This is ideal based on how they packed it so that there's no risk of dropping anything out of its protective Styrofoam. After that, the initial setup is easy if you've set up a printer before. You'll find the usual tape and cardboard that holds pieces in place during shipping. Open the manual and remove the tape/cardboard. So far so good, but the differences are about to appear... For this design, instead of using ink cartridges, you're given bottles of ink to fill the onboard tanks. I know, it sounds like a recipe for disaster (or at least a big mess)! It certainly could be, but if you're careful, you can open the tops of the bottles, unseal them (carefully), and put the tops back on. HP thoughtfully created "self sealing" spouts that will only open when inserted into the ink tanks within the printer. So after unsealing each color, you'll open the printer and insert each color into the proper tank. Black on the left and all the other colors on the right. Open the tank cover, flip open the cap inside the cover, flip open the bottle lid, then fit it onto the nozzle and you'll hear a satisfying "glug glug" as the ink goes into the tank. Listen carefully since the black bottle is opaque! You can't tell when it's done without listening to it. Interestingly enough, the front of the printer has "see through" windows that show you the ink level as it fills! Once the black bottle is done, give it another tap, remove it, cap it and put it aside. You'll now have to fill the Yellow, Magenta, and Cyan colors on the right side of the printer. NOTE - the caps on the bottle can make it hard to find space to insert them onto the nozzle without bumping into anything else. Make sure to plan your angle of attack first, then insert the bottle. This process was tedious, but actually went smoother than I anticipated. There was no spilling and no leaking. After that, close the printer lid (per instructions) and wait 15 seconds before installing the print heads. Print heads - these are located in a separate cardboard sleeve and are labeled for Black and Color. Open the printer and you should see that the carrier has come to the middle. Open it using the blue button and take out the orange "placeholder". Be careful as some ink has been injected as it "primed" the tubes (remember, you installed ink prior). Tip: Each print head comes with a rubber seal - use it to plug the holes on the orange "placeholder" and no ink will spill. Insert each print head (after removing the rubber plug and adhesive seal) and close the cover. The printer will chug and do its thing while getting ready for the next step. If this sounds tedious, it is! This is normally accomplished by inserting an ink cartridge for each color group. Sure, having re-usable (refillable?) bottles is a great idea, but the cost needs to outweigh the benefits.... more on that later! **Loading paper and preparing** The next step will be to open the bottom tray and insert some paper for calibration and printing. Surprise! There's some cardboard and tape in there! Remove that, spread the paper guides to accept your 8.5x11 (or A4) paper, and the printer will prepare to print an alignment page (you'll scan it so it can adjust the heads based on the output). Using the nifty touchscreen, you can take care of all this and then take the output and put it onto the scanner. The scanner will then scan it and (allegedly) adjust the heads for proper printing. **PERFORMANCE / TESTING** So far, everything was done on the printer using the included instruction manual. The printer will (aggressively!) suggest you can the QR code or navigate to their website to download installation tools and drivers for PC/Mac or mobile. I decided to set this up on a nearby PC (HP!) and installed the HP Smart Tools app from the Windows Store. After that, it discovered the printer and joined it to my WiFi network. So far, so good! When it asked to print a test page, I was a bit confused that two printers had shown up (same name, but one was "copy 1") and after some trial and error, it was only the "copy 1" that worked for printing! Go figure... I then proceeded to test out a few features including B&W/color printing and the ADF so I could compare it to my well-used Canon PIXMA. Color - I printed a few test sheets that I had previously printed on the Canon. These were just standard prints for school work. Speed-wise they came out fine, but quality-wise, they left a bit to be desired. Though the output was perfectly functional, you can see (in my photos) that there's some banding especially in certain colors (green) where blue bands are visible instead of making a smooth green color (yellow + blue = green). Also, I had a lot of blue splotches on the edge of my pages as if the print heads weren't properly aligned or cleaned. Black and white - again, speed wasn't a problem and the actual output/text was crisp, but I was still getting blue smearing on the paper! This shouldn't be an issue for strictly B&W prints since it's using a separate tank and print head. However, they are installed in the same carrier, so I decided to troubleshoot... Troubleshooting - I used the HP Smart Tools app to align (same as before, print a page and scan it) and clean the print heads (it makes noise, cleans heads, and prints output that should look clean). Afterwards there was a clear improvement, but there were still some blue dots near the edge of my printouts. ADF - the ADF was pretty fast and on-par with my Canon. I tested 5 pages of kid's artwork and printed text. On-screen, the output was clear though the drawings were a bit washed out (overly bright scanning light). ***OVERALL OPINION*** The multi-function printer space is highly competitive space. HP's claims of 2 years of ink using refillable tanks is a great eco-friendly idea, but the cost is too high and the performance is middling at best. As of this review, the HP with the ink tanks (included in the package) is on the higher end of the price scale. There are a lot of all-in-one options with or without ADF with better print performance/quality. At that point, you can afford to buy more ink cartridge refills! For most people, the tedious install (and potential refill) process along with the middle-of-the-road print performance/quality will not be enough to offset the great idea of using ink tanks instead of wasteful cartridges. My recommendation is to wait for a deep discount on this model or simply shop around for better/cheaper/higher-quality options at a potentially cheaper price.

Have used for several weeks and so far runs well. Easy set up with compatible devices and Internet. Seems to be well constructed.

Easy to set up and easy to use. I anticipate many years of quality printing and copying.