Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$369.89
Save $100
The comparable value is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 2029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the printer's print quality, noting that the pages print out super clear. Customers also appreciate how easy and straightforward the printer setup process is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,029 reviews
  • Rated 5 out of 5 stars

    Easy Set Up and Economical

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an older HP All-in-One Model. So, HP Smart app was already set up on both computers allowing “user friendly” set up up of new Smart Tank printer following step-by-step instructions. No issues connecting to wireless network allowing ability to print from multiple computers and iPhone. New ink tank system is definitely more economical than using cartridges. No waste! Have had this printer one month. Only regret is I did not purchase sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer to replace the old school cartridge printer. So far after just a couple months this is a great printer. The ease of filling and just topping off of ink is great. The print quality is just as good as the old printer. The price was a little expensive for anyone on a tight budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home/Small Office LaserJet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few months ago and really like this printer. It replaced an older HP (B&W only) model and is so much quieter. Print speed in color is good, and I have had 0 jams or issues with it under moderate use, including duplex printing, which it does quite nicely. When powered on, there is a continuous light, which some have mentioned is annoying if the printer is in a bedroom. I have the printer on a 7pm to 7am power off/sleep schedule in my office, so this is easy to work around. Ink levels show almost completely full still, so that‘s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up to connect with iPhone, iPad and Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Printer ever!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned. Great color, easy to set-up, easy to use. I love this printer and plan to stick with the HP family of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be so much user friendly.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like having to use the app in order to use the printer. It is connected to my laptop. Regular printing works fine, but to scan or copy, one has to use the app. It is just another step and shouldn't be necessary. The ink seems to last longer than the ink cartridges. I have only had the printer a few months, so I haven't had to replace the ink. Replacing the ink was the easiest thing so far. Also, this printer jams ALOT. The paper tray is weird.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the Supertank ink. Printer and scanner is easy to use. Prints a little slower than I would like but I'm a little impatient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, economy and functional perfect for home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my point of view this printer works perfectly. I could be in the toilet once it’s on I can print . Setting up was no problem, properly instructed how to set it up with the barcode. I haven’t tried the fax yet hopefully no problem also. I will definitely recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer as a replacement for the Canon that stopped working with no warning. It was less than a year old.!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ink away

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had ink jet printers since they were invented and always an HP. Have not been impressed with my last one from a quality perspective and the WiFi was always a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print Quality is good! Worried that the ink system might be messy or not last very long but, I’m happy with both now!! Ink is easy to change and looks like good vaue according to early usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 wireless printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Thank you for your fantastic customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the printer. Had an issue with the paper loading, but the HP tool fixed it. What I didn’t like was I bought a different HP printer from Best Buy that wouldn’t work at all. I had to pay another install fee for both. Evan though the first one wouldn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally - an HP printer I can afford to keep in in

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate HP’s printer and ink strategy. My company made the mistake of trying their instant ink program and immediately regretted it. Our printers were reprogrammed to not accept any recycled or alternate brand ink cartridges. We have several HP printers and I swore we would never get another. After extensive research, I decided to try the HP Tank style ink printer. It is super easy to refill, lasts a long time, and is much more cost effective than regular HP cartridges. I may stay loyal to HP after all - we’ll see if they try any wonky restrictions over time……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It was very easy to set up. I have been very pleased with the quality and speed of this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice home- small office printer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Tank Printer with 4 easy ink bottle's for replacement. Fast printing with easy printer head replacement Fast printing, quick setup with scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, had everything I was looking for. Easy set up. Excellent printing quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like everything about the printer. Trying to set up the scan feature. The printing quality is very clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking and Hard Working Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design, the quiet performance, the quick printing, and the value for ink with the tank. The double sided and printing remotely from my phones are features that are extremely useful.

    I would recommend this to a friend