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Customer Ratings & Reviews

Your price for this item is $319.89
The comparable value price is $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1677 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality and ease of use of the Smart Tank 7602 printer. Many also appreciate the fast and easy setup, quiet operation, and wireless capabilities. However, some customers have expressed concerns about the paper tray design and the price of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,677 reviews
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 4 out of 5 stars

    Easy set up - Nice print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the set up was easy. It seems to print well. My only negative comment would be the noise. It makes a rather unsavory noise when it first starts printing. Everytime I hear it, I worry it is getting jammed but I am starting to get use to it and expect it. My mother in law has the same printer and hers does it too so I think it is just a nuance with this model. I would still recommend it but just warn others so they aren't suprised like I was

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    This Printer Rocks!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, very user friendly, and very affordable!! The ink lasts ForEver, (Seriously 2 YEARS of FREE INK, What Company does that?? HP that’s Who!) YES, it is True, Free for 2 Years, Do the math on that, it’s a Savings For Sure (you could take a vacation with the $$ you save)!! The print quality is great, and it connects quickly!! Scanning is slightly slow, but I am willing to accept that, as every other feature exceeds my expectations! If you are in need of a printer that is cost effective, great quality, and overall, pretty perfect, then this HP printer is your “Best Buy” !!*<|;0)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Florida Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is easy to use and connect to. The copier is a great asset.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer and huge cost saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to buy some new cartridges. I looked for the best prices online and was frustrated at the price of the cartridges. Then I noticed the Supertank printers from HP. After some research, I picked up the 7602. No more cartridges. This printer prints quickly, and the quality is great. Smaller footprint from my older DeskJet Pro. And the setup was so simple. Used HP's Smart App and the install went seamlessly on both PC, laptop and iPhone's. The HP 7602 will pay for itself in less than a year with the amount of printing we do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this printer. I had subscribed to HP instant ink for years. No more ink cartridges with this new printer! The quality of the printing is fantastic. It was easy to install. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Print quality, Setup

    Rated 5 out of 5 stars

    Smart Tank Printer= Smart purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked from home for a number of years and gone through multiple printers. Most were problematic at best my last one required you only use their ink cassettes and died when I tried to put one from another company in. This Smart Tank printer is the best I've ever had. The ink is easy to fill, setup is fast and easy and I no longer fear printing in color because it costs a fortune and your first born child. It's easy, it does everything I need quickly and quietly and I am able to visit my customers with good looking color prints that look professional. Did I say easy? If you like easy like I do. Maybe you aren't a high tech computer guru or nerdy kinda person. Then this is your printer...Yeah that's my mess in the picture. I can be messy, I work from home!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Print quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. This product is one of the best printers ive ever owned. The salesman was very helpful and imformative. 5 stars for the product and 5 stars for the customer service

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it and recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this printer the ink oh my last me long for two years. I can give this 10 stars if I can. Having a business with good printer and save me more money and non stop print with so much order, this printer it’s so reliable to have it.and also every time I go to the store and seeing someone looking for printer I always recommend this product of hp is the best I ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Sooo awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo easy to set up and use! Wish we had switched sooner

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP-7602 color printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is nice and compact. The only downfall is the paper drawer can be a little complicated to open. The machine prints beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Overall i really like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each ink tank takes a whole bottle, so theres a ton of ink to print a lottttt of pages. Printed 1200 pages so far, ink indicator for the black ink dropped only 1/10th so far. Connectivity for printing wirelessly i havent ran into any issues. Prints pretty fast. My personal experience, no problems so far. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Huge upgrade

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently started a project which includes printing some photos, huge upgrade from what we had. Perfect quality but the best is the ease of use (again, what we had before was trouble)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home office printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a line of HP printers this one is easily the best in terms of connectivity and display responsiveness. It helps that it’s cartridge free too! My only gripe with this printer is the auto document feeder. I have yet to get it take individual pages from a stack. It just pulls them all at once and jams. I don’t frequently use that feature, so it’s not a big enough reason to return, but I certainly expected it to work. Overall a good home office printer, nothing to ride home about in terms of print quality, so look elsewhere if you want a good photo printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so far. Very easy set up and quality is good for a home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PRINTER EVER!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Best printer on the planet. I’m so happy with my new acquisition. I truly recommend it to everyone. It’s especially good for students because the tank system is practical, economical, and easy to use. Absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing, I liked it more than i thought I would, the ink last so long, I haven’t even used half of it, the quality of the print is great l, I was able to print my wedding invitation with it and also pictures, I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Printer with Cheap Ink!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer. It is so awesome. As well on sale it was cheap. It only cost me $60 to refill the ink reservoir after printing over 5000 pages! :) If you need a high quality printer and not spend a fortune in ink. This is it! Also the copy, scan and fax functions ACTUALLY FUNCTION! If you don’t have a phone line just buy a $40 fax adapter you can use via wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 Years of Ink?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer on July 21, 2025. When I set it up one the printheads did not work. I easily exchanged it for another one and this time setup went smoothly. Description says printer comes with 3 years of ink (6000-8000 pages). However, I started using this in the middle of August when school started and the black ink is almost gone. The other colors seem ok. I have most definitely not printed anywhere near 6000 pages. In the 4 months that I have used this printer, my best guess is that I have printed maybe 500 pages.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer that comes with plenty of ink!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after returning an Epson Ecotank from Sams Club. The Epson printer was not true to color and seemed faded. This printer is much better!!! Easier to use manually and through the app. Prints solid, sharp and vivid color. I bought some photo paper and printed some of my pictures out and they came out great!! Solid daily workhorse of a printer as well. Ive always liked HP and never had any problems with their products. Comes with enought ink to fill all the tanks and from what they advertise, up to TWO years worth of ink! I would recommend this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and dependable. Easy to install and having print ink for two years is a huge benefit.

    I would recommend this to a friend
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