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Customer Ratings & Reviews

Your price for this item is $249.89
The comparable value price is $329.89

Customer reviews

Rating 4.2 out of 5 stars with 832 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank Plus 651's print quality, ease of use, and overall performance. Many appreciate its simple setup and quiet operation, along with its compact size. However, some users experienced connectivity problems. A few customers felt the printer was expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 832 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great print quality - phantom jams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible print quality. It's been struggling with "jammed" pages lately, but no jam. Maybe the paper is a bit cheap, but I don't think it wasn't the cheapest paper. Anyway, generally good, will have to see if the phantom jams become a repeated problem.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Imprinted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with my home business Every job comes out perfect Only difficulty in setting it up but I manage well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP Smart printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! However I would have preferred more web services and two sides printing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Great price and it is great for the home and office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the printer but the only thing I don’t like is that you have to manually turn the paper if you want double sided prints. If there is a way to do this other than I’m told I’d appreciate to know. Love the ink that it is liquid and not in a cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first printer I bought did not have a fax with it. The Best Buy employees were extremely helpful and ordered the second printer which was correct. So far, all is well and it is working very well. I like the fact I don't have to buy ink and it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp all day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Epson printers for a long time but this hp is a game changer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    POOCHTON PRINTR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and the ink savings are phenomenal. Make sure you have plenty of room or open area above the printer for paperloading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice so far still learning how it works for sure like the smart tank feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but needs a litle more resolution I look and look to looknfor the settings so i can print more clear but sis not find it i jsut bouth it because i neee it to print some homework and it was the best one they had at that moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but slow compared to the printer I previously had. But also saves money on ink!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice and reliable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say at the time when I bought this printer I wasn’t expecting anything great. We had just entered the state of emergency and it seemed that everybody decided that they also needed a printer in order for them to work from home. This was one of the last ones available same day. This printer has me pleasantly surprised with how great it is. It’s quiet and fast, the ink lasts forever, and the image quality of the scans are fantastic. I love this printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for use in a person home, for college or other personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer has made my life a lot easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect with all my devices. Good print speed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printers Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time. Every once in awhile I have adjust the printerheard

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    XP Smart Tank Plus - 651

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used this printer for a few weeks, but so far I give it an excellent score. Have to get used to the new ink but printing is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has good print quality. Filling the ink is very easy with no mess!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and put the ink in. I only wish the paper feed was in a draw.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy to install and to use this printer is, the quality of the prints and the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best printer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was extremely easy to set up and is one of the best models for the money that HP has ever put out!

    I would recommend this to a friend