Customer Ratings & Reviews
- Model:
- SMART TANK 651/7XV38A#B1H
- |
- SKU:
- 6390495
Customer reviews
Rating 4.2 out of 5 stars with 832 reviews
(832 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Tank Plus 651's print quality, ease of use, and overall performance. Many appreciate its simple setup and quiet operation, along with its compact size. However, some users experienced connectivity problems. A few customers felt the printer was expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 4 out of 5 stars
new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was looking for a printer with tank system instead of cartridge as costco is not doing refills anymore, ink usage is important to us . just picked it up yesterday n will install today or tomorrow. hp has always been good 4 us
I would recommend this to a friend Rated 3 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this printer did not work well for me, The ink would have been so much less, I really wanted it to work out. It was a little more complicated to set up than other HP printers I have owned. But not too complicated by any stretch. The printer does not automatically print on both sides of the paper which was a bit disappointing for a printer that cost this much. The problem I ran into with mine was after waking from sleep then either scanning or copying, the printer would start to scan and then go into neverland. Only unplugging and plugging in would fix. Returned and got a more traditional HP printer and it works great -- at much greater ink cost of course.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome copier very easy to use wonderful for small business at home
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Printer did not scan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does not scan, as was promised. So I've had to go to HP help and have them install the necessary software. Not a pleasant overall experience. The printer does print well, if it takes too long to go through the process.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer so far. I purchased this because my other printer always cost me over $100 to get XL ink every few months, because i have 3 people in the house printing things. This ink is said to last me 2 years so i figure with the high volume of printing, if i get 1 year i am saving and after a couple years the printer pays for itself. And i bought the one with fax ability but for $100 less you can get the one that doesn’t fax.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Junk your old printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It prints great and no more $76 cartridges to replace!
I would recommend this to a friend Rated 4 out of 5 stars
Worth the extra expense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many ink cartridge printers in the past and due to the high price for replacement cartridges, I wouldn’t print very often for fear of running out. Then of course when I wanted to print the ink would have dried up. This solved that problem. I can print and print some more and no longer worry about having to go spend $30 or more on more ink. Isn’t very fast and photo quality isn’t quite as good as my older printers but it is acceptable for the kids school projects. I probably need to figure out how to adjust the contrast and brightness on my monitor to match the printer. The photo quality printing off my iPad is the almost there. I tried the Canon equivalent and the colors were so faded even on canon photo paper, I ended up returning it a couple hours after I bought it.
I would recommend this to a friendRated 3 out of 5 stars
Just Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but dont like the double paper side printing feature. Also dont know how yo obtain the free ink option.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good, easy to setup and comes with a 2 year supply of ink !
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
father
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I boughty2 of these printers, for my daughters, to be used at their homes. Remote learning has required more printing than prior covid times. These printers work pretty good, but are a little over priced at vthis time.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great. Would be nice if it printed on both sides for the cost of this printer. Great not having to deal with cartridges any longer.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Very happy with the HP Smart Tank Plus 651 printe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I have always had an HP printer. We decided we would try an HP with the so called Tank printer ink. So far we are very happy with it. I am sure we will be saving money with the Tank ink instead of the cartridges. Also. the speed of printing is amazing! I will say it was not the easiest one to set up wirelessly but as a whole we are very happy with it
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer quality and the ink lasts a very long time
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Printing with Ease!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of this printer and the price. I will get a lot more copies from this printer than my previous one.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Beat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable and prints out everything out clearly and when printing color it’s amazing
I would recommend this to a friend Rated 4 out of 5 stars
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workels well but I wished it printed on both sides. Minor complaint. Like the tank system.
I would recommend this to a friendRated 4 out of 5 stars
Printer for home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good printer. For someone that’s looking far a home office printer, this would be the right thing for you.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and very efficient. Easy to send what you need to print from your phone. I am very happy.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer I ever owned. Easy to use and set up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tattoo prints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to set up than I thought it would be.works perfectly for what I’m using it for.
I would recommend this to a friend

















