Customer Ratings & Reviews

One thing about printers is having to replace the cartridges, which some can cost more than the printer itself. Recently several printer manufacturers have come out with models similar to this HP Smart Tank printer where you just replace the ink, instead of the full cartridge. However, this is the first one that I have seen that you still install a cartridge, just the difference is that it refills from the tanks. The cartridge looks like any other printer cartridge for the most part, with the built in printhead. So, should anything happen to print head quality, this is a part that could be user replaced. I don’t know the actual milliliter capacity of these cartridges, but you can see in the picture the comparison of the ink bottles and tell that it is going to be able to fill it up several times over. Setting up the printer does require removing some transportation parts, installing the cartridge/printheads and filling the tanks for the first time. The process is relatively mess free, as I found it messier to peel the safety seal of the bottles than anything else. The instructions are simple and you have multiple ways of connecting to this printer. One thing I have seen an issue with other printers is that they only have 2.4 GHz wireless, which can be difficult in some areas. This HP printer also has 5GHz, as well as USB, Ethernet and WiFi-Direct. You can also use other features to print such as AirPrint, Google Cloud or HP ePrint which gives you an email address to send attachments to be printed directly to the printer. By default, this feature is enabled with a ridiculously hard to remember email which can only be changed through your HP account once this printer is added to it. The directions tell you to get the HP software, drivers or app. However, I was able to print from my Android phone and computers on my network without any additional installation. Once installed, the HP Smart App on Windows 10 instantly found my printer and provided a simple interface to manage the printer. The HP Smart App on the Android phone required that I install the HP Print Service Engine, even though it worked without either apps to start with. However, the interface and options are the same as the PC app. For full feature control of the printer, the best way is to connect to it through a browser using the IP. Print quality, when set to best, is really good. I printed several photos and compared to other inkjet photos I have printed, I was amazed at how colorful and glossy they came out. The only downside of higher quality is speed, especially mixed color pages which get 3-5 pages per minute, doing color copies at 2 PPM with default settings. Scanning even seemed slow, especially if you decided to crank the DPI up. Which is maxed at 300dpi for the feeder and 1200 for flatbed scanning. Another downside to the 651, though it comes with an automatic document feeder for the scanner, does not have an automatic duplexer. So, double sided printing requires manually returning pages to the feed tray and hitting continue on the computer, not even the digital display of the printer. If you aren’t concerned with speed or duplexing, but know you print a lot, maybe a mix of photo and documents,there is no comparing a fraction of a penny per page in ink. With black claiming about 6,000 pages a bottle, compared to XL cartridges that come in at less than 1,000 and cost twice as much, it’s hard to beat. Especially when it comes to color cartridges that typically handle far less, these bottles claim up to ~8,000. I’m not going to test that theory any time soon, but with a fair amount of documents, photos and full page photos the tanks look to have barely moved.

The HP Smart Tank 651 wireless all in one printer is easy to set up and prints great. Setting up the printer was easy and straight forward. HP provides easy to follow documentation and they also recommend that you keep the box and packing materials to secure the printer if you plan to transport it anywhere, especially the box that holds the print heads in place. There are a few steps in the setup and initialization, after powering it on, takes a few minutes, then follow the prompts and prepare the ink. They are spill free and easily snap into place to fill up the tanks, be sure NOT to squeeze the bottles. After you fill up the ink tanks, you must install the print heads and then you are prompted to print out an alignment page and you use that to calibrate the printer. Be sure to download the HP smart app or visit 123.hp.com to finish the setup of your printer. This is when you connect it to your Wi-Fi and complete the set up. I have had other “tank” type of printers and this is the first one that I have had that actually has separate print heads. I am happy with the overall operation of this printer. The ADF on top works well for scanning and copying. Printing is great on this printer and I am sure with it being an HP it will run forever and always just work. HP states that this will print 22 pages per minute at the fastest (draft) setting. It also has fax color as an option, but I don’t have a phone line and I was not able to test this out. I have had great luck with their printers in the past and this one seems well built and I have no worries about it. Printing from your mobile device is also supported here, I used the HP Smart App to accomplish this, but it also supports Apple AirPrint as well. The best part of this printer is that you are given two years of ink in the bottles and depending on your printing it will easily last you that long with normal home use. These types of printers have flipped the conventional pricing for home printers. They are more expensive upfront, but the consumables are inexpensive, and you end up saving a lot more money this way. Pros: 2 years of ink Printer speed Color Fax option Duplex printing HP Smart App Cons: upfront price

The trend with printer makers nowadays is to give more ink, but that doesn't come without a cost or tradeoffs. With the HP Smart Tank 651 its immediately obvious that the tradeoff in more ink = less printer and lower quality. I'd say for the price you're getting $300 or 2 years worth of ink with a $150 printer that may not even last that full 2 years. The 651 is disappointing in almost all aspects for anyone who has used HP's extremely durable and easy to use Officejet line of printers. -Build quality is subpar, its extremely light and flimsy right out of the box. -It has a BLACK AND WHITE and NOT color LCD display and it is TINY overall. -The top scanner and doc feeder tray is super flimsy -All capacities from the built-in paper feeder to the copy feeder on top of the scan tray are vastly reduced. Literally the ONLY positive of this printer I can find is that it comes with a TON of ink. Overall it is very easy to use and set-up, the HP Smart app is very good and makes set up and printing a breeze. It also functions fine, I just don't know how durable it is given how cheap it looks and feels. This is a decent printer for those who want low maintenance printing and easy set-up without worrying about ink for a few years. However, for the price, I still prefer my much more robust Officejet printers, the latest of which the HP Officejet Pro 9020 makes this look like a toy.

Good quality print, refillable ink and easy set up I like. Location of power plug sticks out too far wasting inches behind.

I'm loving this printer. Its very nice looking, the white accent is welcomed. I like that its not bulky at all, compared to other all in ones, It has a very flat low profile. Setting it up was easy, you can either use a pc downloading HP's software, or you can use their mobile app. You pour the ink containers into it, and then install the printer heads. (the box says they include ink to last for at least 2 years, so that is still to see...). Be aware though, this printer is more designed to be used via wireless out of the box, as it DOES NOT include an USB cable (nor a telephone cable for the fax function), at least those were not in my box...Those cables are so cheap, that I feel HP should have at least included them to add more convenience on how the user is going to decide to use the printer. I'm loving that to scan, you have to options, you can either feed the paper from the top tray and it will take it (kind of like the ones you will see on a big office printer), or you can open the scanner bed and scan the "old fashioned" way. Very convenient. The paper feeder is good enough, but I wish it would fit more pages, so I don't have to keep putting more pages manually, but I guess its a trade off, since the printer is so thin, considering its an all in one. It also has a fax function (and line pass through), in case its needed. I highly recommend it to anyone looking to setup a small/home office and save on ink. As the you are only replacing the ink itself (the printer heads stay on the printer), they cost way less than the old printers were you would replace the whole cartridge containing the connector, logic and ink.

This is a preliminary report on the printer, as I’ve had it less than a month. I’ve printed out several long documents in that time, and it’s worked flawlessly. The docs had minimal color content, but those seemed to print out well with multi purpose paper. Everything was seamless, no obvious “seams” in images or text. The scanner works very well too - just remember to put the content face up in the automatic sheet feeder, lol!

Easy to set up and prints great. Looking forward to not having to replace ink cartridges all the time

Quick and easy set up! Clear step by step instructions! Print quality is excellent! Love this printer so much!

I’ve been extremely pleased with the printer so far. It was easy to set up. it has been easy to use. I was just curious that there was someway to be able to allow guests in my home to use it without having to be logged on to Hewlett Packard printer so it could just show up as an available printer.

I wasn't sure we would switch back to an inkjet printer after using a laser for the last 5 years, but I am sure glad we did! We already printed our 50+ Christmas cards this year, full page card stock, then each cut down to two 5x7's. The paper fed well and the printed product was impressive. Bright color, sharp edges, on some tough to print on glittery holiday stock my wife picked out Out of the box, the printer does take a lil bit of setup. Carefully remove the secured tape areas, follow the instructions carefully, and you will be printing in no time. I really like that the print heads are swap-able, but the cartridges are built in and refillable. This should solve two of the major issues with printers in cost of ink, and fixed print head getting gunked up, requiring maintenance most home users will not do. Device connected to wifi very easy, and we easily added it to all 4 Win 10 computers in our home, as well as the HP Smart print app on our mobile devices. You can take a photo of a document as a copy with your phone, and send it to your printer no matter if you are 5 feet, or 5000 miles away. Very happy with this printer, only thing I wish it had was a large paper capacity. Other than that, this is a winner!

I have had for about three weeks and so far so wonderful. Easy setup and scanning and printing has been straight forward. Thought putting the ink would be messy but it was not

This HP printer was the easiest printer to set up. It prints a really nice page. You will love this printer.

The Smart Tank Plus 651 is an excellent printer. It is extremely easy to set up, and the print quality is outstanding.

This printer works very well. I would prefer an internal paper tray instead of the external one, but it works just fine and I have had no problems with it. I love the idea of not having to buy monthly cartridges. Setup was easy and connected wirelessly with no problems.

We had to replace our older HP printer which served us well for many years. This Smart Tank Plus took a little getting used to but now that we have, we find the quality of the printing and the speed to be good, and we like the fact that this printer is cartridge-free. It scans directly to our laptops, which is better than scanning to a USB. All in all, this was a good buy for us.

Best Printer I have ever owned, use this a bunch, the quality is great, and the ink lasts much longer than the conventional cartridges. May have cost extra for the printer, but have saved more than that in not having to buy cartridge ink every 5 minutes

This printer's Operating System menu is very intuitive and easy to use. Setup was clearly explained in the instruction manual. Very whisper quiet when printing out pages or making a copy.

Works great is easy to setup and use. The ink tanks are easy to fill.

Definitely a great printer to have at home! Have never had any issues with it. Bough a year ago, used weekly and still haven’t had the need to buy new ink.

I like the large ink storage capacity. It connected to wireless very well. The paper trays are very flimsy, you need to careful with them. I don't know why they need to be made of such light plastic. I don't think they need worry about gas mileage standards. Overall It does the job.