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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 908 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 906 reviews
  • Rated 5 out of 5 stars

    Nice printer but seems to be noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd try one of the newer tank printers to replace my old printer. Bought on the web site. Printer does not have a tray feed which I would prefer. You feed from the back (only about 35 sheets at a time) so not limited to 8.5 x 11 paper, supposed to be able to feed 8.5 x 14". Copy bed is not that big however. I have not yet printed pictures. One thing to consider if you would be doing any moving of this printer, instructions mentioned precautions to take to avoid spilling the ink. When preparing to print, it goes through some maneuvers before it actually starts printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I have ever purchased. I love the new ink idea it really saves ink better than cartridges. I highly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are so vibrant. The printer is very easy to use. The scanner and copier do a great job! I would highly recommend this all-in-one printer to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer for WFH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer when we changed to working from home. Printed quickly and clear. Able to still complete tasks as required without a ton of extra hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly smart printer choice so far....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice mid-range printer / scanner that seems to meet my needs for light home office use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I’ve bought! Very easy to install super easy to use! The app makes it a snap to use. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank Good Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the printer will print double sided, one has to place papers back in the tray, it isn’t automatic. It is nice to have a color printer since I am remotely working due to COVID-19. Also just finished my online classes for my bachelors degree. The extra ink is working out nicely too with no messes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help picking out the model and cost of use advice

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent quality and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still pretty new to us, but I have used it a lot to print colored study guides and it is easy and definitely seems like quality printing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Next Generation Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this printer from the cartridges to the set all went fast and easy recommended it to a family member who also bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the printer! Have it connected to HP website

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of printing for my needs, however it seems to be cheaply made. I feel you have to be very careful with the trays or they could brake easily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it love it love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my own small business, and it is simply wonderful. It is so easy to use. I would not hesitate to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great information before I bought it. Everyone was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer that I have owned by far. The best thing about this item I can go more than a year without purchasing ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well and price was acceptable. Would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time to get this printer working with my computer. I can't usually print from my phone. The printer prints very slowly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart Tank Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is used extensively daily (mostly black), and is doing great on ink usage. Could be a little faster, but not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more ink cartridges.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. Got it set up without issues. Enjoy being able to print from another room using my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good quality…long ink life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the large ink capacity is the biggest advantage for me. Good quality copy, print and scan.

    I would recommend this to a friend