Customer Ratings & Reviews

Easy installation and set-up. Does what it says it does. Good value!

It is nice that it doesn’t have cartridges but it is very slow to print.

Unboxing and setting up the HP Smart Tank 651 Wireless All in One Printer was simple, straight forward, and easy. It comes with everything needed to get started except paper (4 ink bottles, 2 printer heads, power cord, and quick start instructions). Out of the box the printer is very nice and compact to fit on any workspace. Simply attach the power cord, fill the ink tanks, insert printer heads, follow the touch screen instructions. This was a very convenient and easy way to set up the printer, I was very impressed with set up! Once everything is in place, the printer prints out a printer alignment sheet and you place it on the scanner bed and press ok. It self-aligns and picks the best printer options for your printer. Much easier than printing the alignment sheet and having to go through several screens to pick or choose the best print setting by eye and inputting into the settings screen. The wireless setup was also easy and straight forward with the touch screen input. However, the only thing I didn’t like was the that there was not qwerty keyboard or something similar for the entering of password. It uses an old school multi tap for the letters which wasn’t difficult, just not expected for a touch screen input. Otherwise, this set up is a one stop push button setting and you’re good to go. Now the important part… the printer is quiet and fast. I printed several different test sheets varying in text, color, and photo, to compare to my old printer. The plain text sheet printed very crisp, clear, with bold blacks and even printing throughout the sheet. It was very accurate and quiet. The colored text with graphics printed at the same quality and was very nice with fast clean printing. The photo sheet I printed was very nice but when compared with the same photo printed from my older printer, you could see the color tone was a little different. Not bad, just different. It prints photos at a good pace in speed and there is little noise in the photo. It prints with a small border on the sheet on all four sides (maybe 2-3 mm). The photo sheet comes out ready to handle and does not feel still wet after printing. The colors are even throughout the photo with no bleed lines or streaks. Very worthy of hanging on the wall. This printer comes with all the features needed for the home office or business (print, scan, fax, copy) and is completely wireless minus the power plug. No complaints on any of these although I rarely use fax and did not use the fax before writing this review. The paper load I wish would have been the drawer type load just to keep a clean look but is very accessible and convenient with the rear load tray. The paper prints out is on the front with a nice paper catch for prints. The paper feed on top for copies is the traditional feed for a business-like feel. The front display for the ink tanks is awesome to keep an eye on the ink levels even though it is said you have two years’ worth of ink with the included ink bottles, time will tell. Everything about this printer is a thumbs up and works seamlessly with Wi-Fi. It has an HP app that you can download to connect your phone or tablet directly to the printer that I do not care to use since I primarily use the Wi-Fi to print and connect all my devices. It just seems easier to me to skip all the extra steps of install and memory usage for apps and add-ons. The only things I could say that aren’t 100% for me which is only minor preference opinions is the paper load tray and a very slight beeping noise that emanates during certain processes which I could not determine. But my hearing is on the sensitive side. A very good buy for the home office and I am impressed and satisfied so far.

This printer is TERRIBLE.. honestly people should just stop buying HP product, they are made to last maybe 6 months, really they are made to last for as long as your 1 year warranty.

HP was no help. Geek squad was no help. Best Buy virtual assistant was no help. Chat was no help. Lost five hours trying to get a "smart" printer to print. Will return this piece of crap and shop WalMart.

Nothing but trouble, printed papers end on the floor, cartridge errors and now doesn't print. If you're looking to waste money, this is the one to choose.

Took 20 seconds and sounded like a plane landing when used for the very first time. After that still not fast in printing. Returned.

The HP Smart Tank 651 is a well rounded printer that gets the job done. One of the best features about this printer, is that it has 2 years supply of ink right in the box. The printer itself is fairly simple to set up, you can either follow the included manual, or you can download the HP app and follow that. The printer functions very well, it makes good quality prints and is pretty fast to print. The HP app is a very useful tool, through this app you can create simple tasks like; scan to printer, create print shortcuts, and even print photos from many of the cloud services directly from your phone. This makes things much more simple because it eliminates the need to transfer documents or photos to a memory card and to a computer or the printer. The printer comes with a built in touch screen, (which they couldn't make any smaller if they tried) that has very limited use due to its size. But with the HP app, this also eliminates the need for that, plus it would be the size of your phone screen. This printer also has a built in scanner, which is both fast and precise at scanning documents and images. I tried a few test photo prints, a 3x5 and couple 5x7's. The image quality is average at best, the photo's tend to come out a little dull and faded. I tried tweaking the settings for this, but neither the app nor the printer offer that many. Overall, the HP Smart Tank 651 is a really good printer, that works along side of the free HP app. With the HP app it not only adds many features, it also makes printing a lot easier. This is now my go to printer whenever I need to print anything, and I would recommend it to anyone looking for a new printer.

Took 2 days still can’t set up this printer. It kept saying cartridge problem. But it’s brand new. Waste of time. Very disappointed.

Had to return first one... defective Second one not happy with at all. Haven’t had time to see if I could still return

Slow a lot noise , I had to turn off and then n to scan my documents don’t Like it for the price I pay for it .

Unboxing & Setup - Pretty straight forward on getting everything out and setup. I did have a slight hiccup when trying to remove all of the tapes from around and in the printer. There was a piece of tape inside of the printer that I felt was going to break something if I pulled on too hard, but it was fine. The initial setup after that was very straightforward. The only issue I had was filling up the ink tanks. They all went smoothly for the most part, with the exception of the black ink bottle. The little safety seal you need to peel off when you take the cap off did not fully come off. After the second attempt of removing the clear film from the bottle, some of the ink smeared all over my fingers. This was a slight annoyance since it began to stain everything I was touching. I really hope this was just an anomaly and not what is to be expected. After this, getting the rest of it setup was a breeze, the software was easy to install on my Mac, and had the software working on my iPads. Quality - Prints come out very clean and crisp. Printing some documents for work was easy, and the text was clear. We were hoping to used this printer mainly for images for work, and so far we are really enjoying the image quality. Even when printing images on regular print paper with text, the images come out very nice. Print speed is quick, a little noisy to start, but overall quick and quiet once it begins. Overall - As a printer and copier it works well, and the software on the Mac side is easy to use. Text and images print clearly and in good quality. Using mobile apps to print from our phones and tablets is a breeze. I like that you can see the ink reservoir to get a ballpark of how much ink is remaining. I really hope that future refills do not have me wiping the ink off my fingers, but if that is a non-issue than I could easily recommend it.

garbage printer that doesn't last, like every other HP I have had in the past.

Where is product I have ever used in my life I would not recommend this for anyone

This item is not worth the money that it cost. Very slow

I had a hard time adjusting to this printer. Just not for me!

Can’t put multiple sheets in to scan. Husband hates

The concept of less printer ink costs is intriguing, so I was anxious to try HP’s new Smart Tank 651 Wireless All in One printer… following is my experience. I squeezed the setup process in over the course of a busy afternoon, meaning that I had to start and stop multiple times. Thankfully this proved to be no issue whatsoever. The printer instructions were clear with very few words; instead there is what I’d describe as a picture book “start here” guide consisting of 6 steps. Though I stopped and restarted multiple times, collectively I spent about an hour or so unpacking the parts, installing the ink and cartridges, and configuring the printer. Having previously never used a tank-type printer, I was a bit concerned about spilling ink. That concern was completely unwarranted because the HP ink bottles and the printer intake ports are perfectly matched, resulting in no spills or even minor splatters. The white shirt I wore remained white, and my hands weren’t stained… I'm impressed. The network setup was straight forward via the printer’s control panel (it quickly found my wireless network, then I entered the network password). Next, I installed the printer drivers and associated software (e.g. scanning application) via a browser visit to 123.hp.com. Finally, I associated the printer to the HP Smart app on my iPhone. I’ve tested by printing several different types of files including MS Word documents, photos, and PDFs, both from my PC and phone. The results are impressive with clear text and lines, and accurate color matching the original files. The speed was adequately, but not blazing, fast. Of course, the real key value to this device is how long the ink lasts, and the replenishment cost. I’ve been using the printer for about a week, so I don’t know this answer, but for now I can say that there’s no visible reduction in the ink levels. A nice feature is that the ink levels are readily visible on the front of the printer, not electronic representations, but rather real fluid levels observable through plastic windows for each of the 4 basic color types! This is a great printer that I strongly recommend. However, there is a minor point to consider. The printer’s built-in front control panel is small and monochromatic, a bit surprising for current technology. That said, this is more of a nit than an issue because I’m not sure how much I’ll use that panel given that all printer functions are available via the HP Smart app or via the HP programs on my desktop computer.

Setup was not complicated but it took some time to remove cardboards and plastics, then to load the ink tank. The network setup was the easiest I had ever seen for a printer but I must admit that I had not tried an HP Printer in a while. I own three other brands and none was this easy. All I had to do was to download the HP Smart app and enter the password for my WiFi on the app. I was happy to see that it supports 5 Ghz in addition to 2.4 Ghz. Most wireless printers can only support the latter, which is very interference prone. Another very interesting feature that I had not seen in any other printer was that after printing the alignment page, it asked me to scan that same page to determine whether it aligned correctly. That is a huge and welcome feature. How many times have I printed alignment pages and was not sure if it was correct until I saw the result on pages I really cared about. This eliminates the guesswork. It is becoming more and more common for printers to come with ink tanks, instead of cartridges. In my opinion, tanks are better for the environment and often to your wallet as well. At least in the long run. HP Smart Tank 651 is one of those types of printers. They promise two years of ink in those bottles and I am convinced that it is true, unless you print too many pages on a daily basis. Although I own a faster printer used mostly for business, I was satisfied with its speed for home prints. The color pages came out very well and the blacks and grays were close to laser quality. No smudges. The scanner also performed well in both speed and image clarity and color accuracy. It is perfect for most home and small business work. Printing from an iPhone and iPad Pro was very straightforward. Actually, easier than printing from a computer although I still prefer to print from a PC. My only complaint is that the input tray cannot hold a lot of paper. I believe that it is because they intended to keep the printer slim and small. They accomplished that but I like to load a full ream of paper and not worry about reloading frequently.

The HP Smart Tank 651 Wireless Color All-In-One Printer is very compact and packed with powerful features for print, scan, and copy. It came with HP Smart Tank Plus 651 Wireless All-in-One; HP 32XL 135-ml Black Original Ink Bottle; HP 31 70-ml Cyan Original Ink Bottle; HP 31 70-ml Magenta Original Ink Bottle; HP 31 70-ml Yellow Original Ink Bottle; Ink caution flyer; Repacking flyer; Setup guide; Reference guide; Regulatory flyer; PT flyer; RoH-EAC Regulatory flyer and Power cord. This high-quality ink tank printer includes up to 2 years of ink in bottles in the box. Setup is very easy. I have connected with my desktop using the USB cable provided for the initial setup and downloaded the latest software from the HP site. I have followed the instructions to configure the printer to print over the wireless. After the software installation and configuring the printer, I was able to see this printer on a home network to print from any device. It is very convenient to print from other devices and my son is using this printer every day for his school project work and printing from his laptop as well as from his phone. This printer has built-in dual-band WiFi. This printer can print up to 11 ppm in black and 5 ppm in color. It can handle large volumes quickly at a low cost per page. It has featured with Apple Airprint enabled to print from iPad and iPhone or with free HP Smart app, HP ePrint. The copy function can support up to 99 pages and copy speed supports up to 22 cpm with resolution up to 600 dpi. Fax option features with Color Fax; Auto Reduction; Auto Redial; Speed Dial; Group Speed Dial; Junk Barrier; Forwarding (Black Only); Scan and Fax; PC Fax Send and Fax to PC with resolution up to 300x300 dpi. Scan resolution supports up to 1200x1200 dpi. The resolution of printing is superior quality and it can print up to 4800 x 1200 dpi (dots per inch) color resolution. The paper tray can hold up to 100 sheets of input capacity and 30 sheets output bin. It is easy to refill the ink tank system with spill-free, resealable bottles. The design is very good with stylus looking. I have been using Inkjet printers and cheap laser printers before and HP Smart Tank 651 Wireless Color All-In-One Printer is a huge upgrade. I am using this every day for copy, print, and scan for my personal and office work. It is one of the best printers in the market with excellent configuration. I highly recommend this printer for home and office use and now I am a big fan of HP products.