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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 871 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank Plus 651's print quality, ease of use, and overall performance. Many appreciate its simple setup and quiet operation, along with its compact size. However, some users experienced connectivity problems. A few customers felt the printer was expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 871 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the printer for a few weeks but so far pleased with the easy setup and its functionality. Hoping long term the use of ink in bottles for refill will work well vs the old cartridge type. I gave 4 stars for value since I felt expensive and 4 stars for quality because I haven't had long enough to determine.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP Smart Tank 651

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice printer but prints slow HP app is always having issues.. depends on the day weather you can connect to printer and print from your phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid, if slow, printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer. Setup was easy. Print quality is good, though it does print slowly even in "Draft" mode. High capacity ink tanks are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    smart tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small. fairly easy to use. but your review page makes no sense!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP Smart Tank Plus 651 Inkjet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to set up, not any problems at all getting started. Includes plenty of ink to begin right away. Being able to control amounts of ink as you go is a brilliant improvement over ink cartridges. especially for using black ink. Added bonus of being able to connect with a USB cable instead of being dependent on wireless only. Print quality on a test photo looked super good. Have not owned it long enough to tell if if may be higher maintenance later, in case it is not used frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased HP Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, I am enjoying the printer. I am glad that the store salesman helped me with deciding on a purchase that fits my needs. I like HP products, and I was disappointed to see my previous printer stop working after nine years. However, I am glad to have this printer now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not a First Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an easy wireless hook up, it has turned out to be less than I expected in performance. When sending a job to the printer, the machine takes 10 secs or more to act like an athlete just waking up. It "stretches", "flexes", does a few "push ups", etc while I shake my head in frustration saying, "C'mon. Get on with the print already." Also, I do a lot of 2-sided printing. This printer prints the series of one side, then you take out the stack and stick it back in the printer to do the second side series. I couldn't believe it. I thought THAT approach went out years ago and believed all current printers have the capability to print both sides as a regular feature. Even my kids were astonished at this. I will say, though, that the printed product is excellent. However, overall I'm not satisfied with the machine and wouldn't buy this model again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. Easy to use and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Dot Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an easy set up. Photo are crisp and clear just like a professional photographer. Printing also great in black and white and in color..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    A great little printer,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Tank Feature is great, no more going through ink as fast, very simple to operate. very compact for a busy desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Replaced an old HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup, works great. love the injet tanks versus the cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Low ongoing ink cost / high-capacity tanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer uses a refillable ink-tank system rather than traditional cartridges, which means very low cost per page if you print regularly. According to one review: “The Smart Tank’s dramatically low costs per page are impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and super value! Lots of features and long lasting ink!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very nice home printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. It has been a great printer so far. The liquid ink filling was much easy than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home and business needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these printers. The print quality is excellent. The printer is quiet and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Don't Get Stuck, Use Liquid Ink!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted something that is simple to use! This printer is different because it uses liquid ink, instead of cartridges. The printer is professional quality. Try it, you will probably like it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP = Happy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an older HP all-in-one wireless one that finally stopped working. Set up was really easy and it prints beautifully and quickly. I’m excited to see how long the ink lasts. Will save me money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good print quality, ink costs will be LOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was pretty straightforward and I'm not an expert at this stuff. We are using it in home office situation, wireless. Several laptops and pc send print jobs to it. It's reasonably quiet. Print quality is very good, even with pictures on standard cheap paper. Been printing freely just to see how much ink it uses....and after maybe 100 pages, the ink levels in the viewable windows have barely moved. This is going to be a Very low cost of printer ink to use....which was my motivation for getting rid of a functional but 'thirsty' HP cartridge type printer. Print speed is not slow, not zippy either, but fine for our home/office needs. Loving it so far (1 month).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new printer! It is so efficient, and the print quality is exceptional. My old printer was ink cartridge, and the ink kept drying up which was getting very expensive. I am so happy for this technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and printed pages are clear. Very user friendly!

    I would recommend this to a friend
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