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Customer Ratings & Reviews

$329.89

Customer reviews

Rating 4.2 out of 5 stars with 925 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the Smart Tank Plus 651 printer for its excellent print quality and ease of use. Many appreciate its overall performance, finding both the printer and scanner to work well, and they also note the simple setup process. While the printer is praised for these features, some users have experienced connectivity issues, and a few consider the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 925 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    All in one print is good quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good, but it is a bit slow when printing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    New HP Tank is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All works as described, everything looks very good. Printing and scanning are both good.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really enjoying this printer and its capabilities. It was easy to install and get running. The inks were also easy to load. I love being able to print from my phone. The speed is good for being the only user.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Smart Tank Plus 651 inkjet, no cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs of limited print jobs. If higher demand, would be too slow. Quality print jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    All that

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that the ink is 2 years, and it's all-in-one haven't had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Best Buy, Best Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Quick to set up and prints beautifully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up . Does all that we need a printer, scanner and copier shoukd

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Printer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase but - Works well no problems one error on cartridge but backed up and it cleared. So so far so good and that’s lots better than usual even at this point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent printer. Very easy to use and the copies come out clear.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time-consuming to do a two-sided copy. Setting up the ink cartridges was a bit of a challenge. Overall you get a nice print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Easy to use and operate! My one son asked if I would get one for him! Birthday coming up - just might happen!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HP Smart Tank 651

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice printer but prints slow HP app is always having issues.. depends on the day weather you can connect to printer and print from your phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer with plenty of awesome features, it's Fast and Easy, I'm satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was fairly easy to assemble and get going. So far we have only had 2 issues with it and one of the it had to be unplugged in order to get it to print from a wireless device. On another occasion I was also instructed by the printer when it wouldn’t print to remove and check one of the print heads. It was easy to do and I found nothing wrong with it but I had to do it 2 times to get the printer to come back online and print. Hopefully these are one time events. The large print tanks are great and are very easy to fill. I haven’t had to refill them and suspect I won’t for a long time since there’s just 2 of us that use this printer. The quality of the paper printing is good and the colors are very nice. I have not tried to print any photos yet but might try that just to see how it works. I generally don’t use a printer to print my photos but send them to a printing service especially with my previous printer which the ink was very expensive. The refills on this printer seem very inexpensive in comparison. Hopefully the print heads, which look a lot like another printers ink cartridges, will last quite a while. One negative thing I have seen is that it is slow to print if it hasn’t printed in a while. The printing speed on it is ok but not wonderful. The unit is very sturdy and fit into the place I had my previous printer. The scanner is very nice in that you can use it wirelessly and not just from a computer but from a phone or tablet. It has several locations that you can have the end product of the scan end up, email, Dropbox or a hard drive location if you have one saved. The paper tray is not huge and holds maybe 30-40 sheets so that’s a little bit disappointing. I’m not sure why they didn’t put the paper feed into a drawer under the paper output. It could have held more paper and not been a dust collector like it is mounted on the back. I have not used the fax but I did notice that when I went to plug it into a phone line that there is only one jack and that is an input. So if you need a phone and fax, you need to get a phone line splitter. We rarely need a fax and if we do we’ll just plug in the phone line to it. Overall I’m pretty happy with this printer although while I was writing this review I decided to try the sheet feeder and scan from my iPad and the printer locked up again. I unplugged it as it was stuck in shut down mode for quite a long time. When it came back up I scanned from my iPad from the sheet feeder and it worked ok. I feel like the pages were just a little tilted to one side and there was a small black mark at the bottom of each page that’s not on the scanner bed-so they didn’t feed quite square. I do feel like the software side of this printer is a little bit difficult to get everything set up and working and can be a little time consuming. But as of now it all seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP Smart Tank Plus 651 Inkjet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to set up, not any problems at all getting started. Includes plenty of ink to begin right away. Being able to control amounts of ink as you go is a brilliant improvement over ink cartridges. especially for using black ink. Added bonus of being able to connect with a USB cable instead of being dependent on wireless only. Print quality on a test photo looked super good. Have not owned it long enough to tell if if may be higher maintenance later, in case it is not used frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    hp-smart tank 651

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and operation. Also the print quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the printer for a few weeks but so far pleased with the easy setup and its functionality. Hoping long term the use of ink in bottles for refill will work well vs the old cartridge type. I gave 4 stars for value since I felt expensive and 4 stars for quality because I haven't had long enough to determine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not a fast printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a printer that was wasy to pair to our phones. This one definitely does that! Also wanted one that wouldn't have ink cartridges that dry out - this does that too. But the speed and print quality are definitely lacking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid, if slow, printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer. Setup was easy. Print quality is good, though it does print slowly even in "Draft" mode. High capacity ink tanks are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has easy fill tanks, nice printing. Have not tried photo printing yet. I would recommend this product.

    I would recommend this to a friend
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