Customer Ratings & Reviews

This printer was fairly easy to assemble and get going. So far we have only had 2 issues with it and one of the it had to be unplugged in order to get it to print from a wireless device. On another occasion I was also instructed by the printer when it wouldn’t print to remove and check one of the print heads. It was easy to do and I found nothing wrong with it but I had to do it 2 times to get the printer to come back online and print. Hopefully these are one time events. The large print tanks are great and are very easy to fill. I haven’t had to refill them and suspect I won’t for a long time since there’s just 2 of us that use this printer. The quality of the paper printing is good and the colors are very nice. I have not tried to print any photos yet but might try that just to see how it works. I generally don’t use a printer to print my photos but send them to a printing service especially with my previous printer which the ink was very expensive. The refills on this printer seem very inexpensive in comparison. Hopefully the print heads, which look a lot like another printers ink cartridges, will last quite a while. One negative thing I have seen is that it is slow to print if it hasn’t printed in a while. The printing speed on it is ok but not wonderful. The unit is very sturdy and fit into the place I had my previous printer. The scanner is very nice in that you can use it wirelessly and not just from a computer but from a phone or tablet. It has several locations that you can have the end product of the scan end up, email, Dropbox or a hard drive location if you have one saved. The paper tray is not huge and holds maybe 30-40 sheets so that’s a little bit disappointing. I’m not sure why they didn’t put the paper feed into a drawer under the paper output. It could have held more paper and not been a dust collector like it is mounted on the back. I have not used the fax but I did notice that when I went to plug it into a phone line that there is only one jack and that is an input. So if you need a phone and fax, you need to get a phone line splitter. We rarely need a fax and if we do we’ll just plug in the phone line to it. Overall I’m pretty happy with this printer although while I was writing this review I decided to try the sheet feeder and scan from my iPad and the printer locked up again. I unplugged it as it was stuck in shut down mode for quite a long time. When it came back up I scanned from my iPad from the sheet feeder and it worked ok. I feel like the pages were just a little tilted to one side and there was a small black mark at the bottom of each page that’s not on the scanner bed-so they didn’t feed quite square. I do feel like the software side of this printer is a little bit difficult to get everything set up and working and can be a little time consuming. But as of now it all seems to be working well.

works great had some issues setting it up print is very clear

I upgraded from an HP Inkjet. I got too tired paying for the cartridges. This is very similar to what I had. I needed to be able to print on both sides automatically and I needed a flash drive port. It's a little more pricey upfront than my old inkjet,but it should quickly pay for itself on savings from ink. One little nitpick: getting the printer heads in is a little tricky.

It prints so clearly. Easy to use and prints quickly.

Good purchase. Replaced our old HP printer. Quality is excellent. A little nosier than we're used to but OK.

Great printer. I’m 73 and thought of my god can I hook it up. Was a cakewalk. Our iPads connected and print with no issues.

Easy set up. Very easy to use. Lots of ink. Like the ink tanks.

So easy to set up, great prints - love that I can sit on the couch & print my documents! Only challenge is that it doesn't hold a lot of paper so large print jobs require refills!

I was a little disappointed with the bottles of ink not being in a recyclable bottle. Otherwise it prints real nice.

I haven't had any problems with this product. Thus far it's being a great use for the household.

This was very easy to set up and use. The ink capacity is great. Print quality is great.

So far so good. Very easy to set up and print in minutes.

Easy to set up and works great for a home printer.

Good printer. A bit costly. it was easy to set up.

Have two of these printers easy to set up and like the ink containers instead of cartridges .

LOVE MY NEW SMART TANK 651 WIRELESS SUPERTANK INKJET PRINTER. A FRIEND INSTALLED FOR ME, AND THE PRINTED COPIES ARE BEAUTIFUL. HAVE HEARD THAT THE INK SUPPLY LASTSS LONGER THAN PREVIOUS MODELS USED. I LOOK FORWARD TO PROCESSING CHRISTMAS LETTERS TO FRIENDS. THANK YOU, BEST BUY!

all good so far very easy to set up and easy to understand and use plus easy to refill ink

Works great but a little slow. Easy to install and use! Love the rear paper feed. I print labels, postcards and thick paper with no problem. I recommend it.

Setup is intuitive and fluid. The fact it comes with 2 years of ink up front is awesome but what I really like is if one color runs out I only have to replace the color and not the whole darned cartridge. Printouts are crisp and tight…this is a great design and buy imo.

I really like that there are no ink cartridges. As far as how long the ink lasts remains to be seen. But the ink more likely will last 2 years or more, The printer had a very good price and the cost of ink is going to be a lot less than the cartridges.