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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Spectre 2-in-1 laptop's screen quality and performance as exceptional, praising its vibrant display and powerful processing capabilities. Many appreciate the long battery life and ample RAM, finding the device easy to use. However, some users express concerns about the keyboard placement and limited number of USB ports, suggesting potential improvements in these areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 198 reviews
  • Rated 1 out of 5 stars

    Worst experience with a windows laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this with knowledge that I've been a Microsoft Surface user for years. I mainly purchased this because it had all the specs on paper that I was looking for and I wanted to try a larger screen. That being said. I also wanted to have enough power to handle some gaming and since this had a dedicated GPU I figured that would help. I was completely mistaken. The first one I got seemed to run fine at first with daily tasks but ran a bit hot and fan got loud compared to the surface pro's I've used in the past. Then I tried to run a game, solitaire, and even that had some jitters dragging cards across the screen. Next I tried Disney speedstorm and game that shouldn't be that instensive. I was lucky if I got 15 frames per second. I though OK maybe it's just that game. So I installed Forza 4 an older AAA game and that couldn't get to 10 frames per second. So something was wrong. The specs and price of this laptop didn't warrant this terrible of performance. I contacted HP support they took control of the laptop and proceded to do a bunch of updates from Microsoft, HP and NVIDIA. Still no difference. They proceded to have me a do factory reset. That took a full day. Still no difference. The support rep proceeded to tell me to send it in for maintence. It was only a week old. I decided to live with it for a while and see if things worked themselves out and still no difference. I ended up exchanging it at Best Buy rather than wait a month for HP to fix the broken laptop they sold me. The new laptop came did the setup and things seemed to be working OK. I started solitaire and it didn't stutter. Speed Storm had about 30 frames per second start out bu then 30 seconds into a race and it start dropping frames like crazy. It was like something triggered some kind of throttling. I checked performance settings and changed it to performance mode and that seemed to work better, but it only lasted for a little while. I was able to do a full race with no issues, but the next race the frame rates dropped again. For the amount of money I paid for this thing it wasn't worth the hassle. I finally gave up and returned it. I ended up getting the Lenovo Yoga 9i 2 in 1 instead with the Intel Arc and have had no issues playing these games. I don't know what HP did to this laptop to make it so unusable. The specs on paper should beat out the Lenovo, but it doesn't. Stear clear of this waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Elevate your computing style!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, powerful, and visually stunning, the HP Spectre 16" laptop combines high-end performance with a premium design. Perfect for both work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hp tablet 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the machine has done everything fast and works good. Have not had a chance to do any gaming to report on performance. But a nice machines so far.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the computer is as advertised. Great speed and display screen. Waiting to see how it performs when I start using my video editing software. Highly recommended for the price and features!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I’m in love!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is such a joy to use!!! The screen, the color, the battery life; chef’s kiss!!! Beautiful display and I’m in love. I will never get rid of this laptop ever!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    HPs best laptop from the best shop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Loved the finish quality of this laptop, you couldn't go wrong with it! I recommend buying through best buy they have the best exchange policy on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    This one is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superfast computer. I bought one for the office and two months later bought another for home....best in both worlds!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe mine was faulty?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy anticipating buying the HP Transcend 14 but from just playing around with the floor models and talking to the helpful Best Buy employees, i somehow landed on buying this bad boy and I was excited. Out of the box this thing was slow. It lagged whenever i even touched the screen while say youtube was playing. The Wi-Fi download speeds were super slow. I have a work laptop, and ROG Ally, a macbook air and ipads and i can verify my download speeds are not slow but downloading the same apps i downloaded numerois times on my other PC’s were so slow on my unit. Even steam games were noticeably slower to load than even my ROG Ally. The front facing camera in all of its 9 megapixel glory had initially failed to impress me vs the camera on my Macbook Air, but after choosing 4k resolution and using a ring light, I would say the camera was very legit after some tweaking. Same with the sound, initially isnt as good as my macbook air which would normally be very sad considering the size difference but after tweaking with the sound settings for a bit, it did start to sound good, but not as good as my macbook. Gaming was great with the built in RTX 4050 which is ridiculous to have in a laptop like this but hence the price. OLED screen is great at this size. Overall though at this price point i expected better especially when conparing it to much lesser valued products that simply outshine the features of the expensive masterpiece. It felt like my laptop was undervolted or the power was being held back, because for having the latest and greatest intel processors, my laptop lagged more than my smaller older HP Spectre x360 that was bought in 2015. I dont get it. I ended up returning this due to not justifying rhe pricepoint with a very laggy experience.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is they removed the calculator function on the keyboard!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Performing Laptop at Great Price Point

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop on sale for my college freshman majoring in Engineering. I wanted a laptop that wouldn’t be outdated in a year or two but needed to keep it affordable. This laptop was one of the few that met the minimum requirements provided by school, and in many aspects exceeded them. I also shared the specs with colleagues in IT prior to purchasing and they said it was a great value for the price. My son is happy with happy with it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience purchasing a new laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a new HP laptop to replace an old one that ceased to function. The sales person who assisted us was superb. Professional, knowledgeable and ever so helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast computer. Does exactly what I needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought last month at best buy , good sound very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. overall everything is great! Since I have this, nothing wrong until now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop, it does everything i could have hoped for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great choice, hard working, wonderful screen resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AZ5197

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous edition of the laptop, liked where the power button was, this edition is not so well placed as its next to the delete button, it would of been a five otherwise.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    HP 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its pretty good. I wish it had another usb port and a numeric pad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Anti-glare screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall performance. Except it is not anti-glare screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the computer, wish it had a 2T ssd and really miss the adding machine keyboard on the side. Spectra done cut down on some of the bells and whistles that were on previous models such as trim, screen pen and soft case.

    I would recommend this to a friend
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