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HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Ash Silver-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 90 reviews

  • 20%
94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
price
  • Rating: 5 out of 5 stars

    Great performance, lightweight

    Posted
    NewYorker28
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A little more expensive than other models / brands, but the quality is really there. It has really good speakers (B&O) as well, so good sound quality if you use that feature.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great Quality Material and Looks Great!

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The laptop's processor performs great. Great feeling and design. The problem that lead me to return this computer was that the monitor or video card was defective. The screen was blinking for no reason. Not sure if the problem was with just that PC, but didn't want to risk it because sending the PC to the manufacture is a hassle and buying extra warranty is extremely expensive. I decided to buy a MacBook Pro instead, because you can take it to any Apple store for any problems and you can install Windows in it. So you can have the best of both Worlds in one device.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    lots of issues in the first few months

    Posted
    LS438
    • My Best Buy® MemberMember

    I spent more money hoping for higher quality but I'm very disappointed. I'm a data scientist so I need a computer that is can work hard. The computer isn't as fast as I'd hoped. It has had overheating issues from Day 1 and I haven't even tried putting it through the paces of heavy data analysis yet. Everyone I know who has this model has the same issue with the rubber feet peeling off. It looks tacky and makes it clear there are heating issues. Now less than 4 months after I bought it, HP is requiring I send it to them for repair if I want a resolution. Eek. I regret buying this machine. I feel like I might as well have spent a few hundred more for a Macbook.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent value but poor reliability record

    Posted
    christiandiaz117
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop's strongest selling point is by far the bang for your buck that it offers. No other product line has everything that this laptop offers at this price point. Elsewhere, you either get less features for the same price or the same features at a higher price. Such value proposition has a price though: This product line has a poor reliability record. Personally, my laptop is well built and has been pretty reliable so far. However, I have read a lot of horror stories about HP Spectre X360's having reliability problems right of the box. My recommendation here is to test EVERYTHING immediately after purchasing this laptop. This laptop is a GREAT purchase IF you get a well built, reliable one. When you unbox this laptop you get a decent outer box with a plastic briefcase handle. And a fancy inner box (which I suggest you keep). Inside you will find the laptop, a 65W USB-C charger, a basic stylus with an AAAA battery included and a leather sleeve. Style wise this laptop is very, very stylish and luxurious looking. HP describes it as a "gem cut dark ash silver with copper luxe". The gem cut part is easy to ascertain from looking at online photos. As for the color: Dark Ash Silver is a dark brown/gray with an anodized, sandblasted finish. Copper Luxe is chromed bronze with a brushed finish. Function wise, my review is as follows: In terms of 2 in 1 ultrabook functionality this laptop is very portable, the hinges strike a good balance between resistance offered and flexibility and the touchscreen is very sensitive and precise both with your fingers and with the included stylus. On the battery front with the default power plan it last roughly 10 hours of everyday use and takes roughly 2 hours to fully recharge. However, if you play games with this laptop battery duration plummets to around 3-4 hours. On the security front both the IR camera and the fingerprint sensor are easy to setup and use. The IR camera is faster than the fingerprint sensor. The webcam's resolution is best in class but has a noticeably grainy image. You do get a physical switch that turns it off COMPLETELY. That's great for privacy. The screen has amazing image despite being a FHD panel. It seems to be Windows HD Color compatible when on charger power only. The speakers have amazing sound. The 4 speaker arrangement does a good job at ensuring you always fully hear everything. No matter how you place the laptop. The keyboard feels great and has two backlit levels. Be warned that it isn't compatible with Alt codes right out of the box. The glassy touchpad also feels great. However the included drivers don't seem to fully make use of its multi-touch gesture capabilities. Both the Intel Core i-7 8565U processor and the Intel AC-9560 Wi-Fi/Bluetooth module are very powerful and future-proof. Nevertheless, due to the Intel UHD-620 GPU it can only do light gaming. It does light gaming quite well though. Windows 10 is surprisingly resource hungry when its comes to the included 256GB SSD and 8GB of DDR4 RAM. Fortunately, both are very, very fast during everyday use. On the available ports front it has few ports but the ones it has are quite potent: 2 Thunderbolt 3, 1 USB-A Gen 2, 1 microSD card reader and 1 headphone/microphone combo. Finally, regarding bloatware this laptop is neither bloatware free nor it is riddled with bloatware.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Looking Laptop with Excellent Battery Life

    Posted
    SamG
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The Spectre x360 is almost as premium as it looks. It's got a fantastic look and build, specs that are just right, and it runs for hours. The amount of bloat that comes preinstalled is a little appalling, but otherwise this is an excellent laptop. I think the design of this laptop is going to be a bit polarizing. I'm personally a big fan of the dark gray color with the copper accents. The angles on the sides are a bit odd, but I do like them. It feels like the designers tried really hard to give the Spectre a 'premium' look and people who prefer a more understated look may find it a bit gawdy, but I think it looks great. The one thing I didn't like so much was size of the bezels around the screen; it feels like there's a lot of extra space that's could be used by a screen with a slightly taller aspect ratio - maybe 16:10 instead of 16:9. The build feels very solid; nothing creaks or flexes, the hinges are solid, and I don't feel any gaps running my fingers around it. The specs feel just right to me. With a quad-core i7-8565U, 8GB of RAM, 256GB SSD, and 802.11ac with Bluetooth 5. Unfortunately, it doesn't look like any of the internals are upgradeable, so that's something to consider before going with this configuration. The screen is 1080p and it looks good; I do wish it was a little bit higher, but it's plenty sharp on the 13" screen. There's a good mix of ports too with 2 USB-C and 1 USB-A port (no dongle required! @@@@@@@ . I've been happy with the performance so far. My previous laptop had a dual-core Y-series i7 and I definitely notice the difference with the quad-core U-series. Everything loads quickly and transitions and animations are smooth throughout. Battery life is also excellent; HP quotes 22.5 hours of 'mixed usage' and I'm getting more like 14-16 hours, but it's the best I've ever experienced and I can confidently say that I could take this out for the day without my charger. The backlit keyboard is good; the keys have decent travel and good spacing between them. The trackpad is also good; it's pretty big and it supports all of the Windows 10 gestures, but it feels like there's the slightest input delay that I can't help but notice and haven't been able to correct in the settings. There's also a stylus included. I don't see myself using the stylus that much, but it does work well, probably about as well as the Surface Pen. The webcam on top of the screen is good, but not great. The image is pretty soft in all but best lighting. It does support Windows Hello for login though, which is super-fast. HP also added a hardware switch for the camera on the side, so those concerned about privacy won't have to tape over it. If you're not using Windows Hello to login there's also a fingerprint scanner next to the keyboard that works well too. I wasn't very happy with the amount of bloat that came preloaded on the Spectre. At least a third of the tiles pinned to the start menu was just a bunch of extra crap - games, Dropbox, McAfee, some frivolous HP apps. Some of it might actually be useful to some, but most of it just feels insulting; something in this class of PC shouldn't have all this advertising clogging up the UI. It's easy enough to remove, but it shouldn't have been there in the first place. The tablet mode works well enough, but Windows 10 and what I use it for just doesn't work as well with just a touch screen. The Spectre x360 is technically a 2-in-1, but if I've got the option I'll usually use the keyboard and trackpad before the touchscreen. That's either a testament to how great the mouse and keyboard experience is or how unrefined the touch experience is (or a little bit of both). Overall I'd recommend this to anyone looking for a great all-around Windows laptop, especially if you can appreciate the design and battery life. My only real issue with it's the bloatware, but fortunately that's an issue that can be fixed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic, versatile laptop

    Posted
    SgtRock
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    This is the best looking laptop I've ever used. The box itself just looks sharp and expensive. The laptop itself is sleek and impressively small. At 2.6 lbs it's the lightest laptop I've ever used (though I'm sure there are lighter out there) even if it's not the smallest. The laptop boots very fast, thanks to the 500gb SSD drive. For a laptop this feels like ample storage (depending on your usage, of course) and is fairly standard. It can always be upgraded to a larger SSD, at somewhat of a hassle, or you can simply use micro-SD cards! This is a great option and one I'm not used to seeing on laptops. The computer and screen are gorgeous. The display looks great at normal HD settings. After looking over forums I'ven't tried to figure out how to get it to 4k as it appears there are some driver issues right now. This is a super-fast, super-responsive computer. Programs open right away, and I've experienced no "hangs" yet, even with multiple programs running. Out of curiousity I ran it through "Novabench" to see how it compares benchmark wise to other laptops. The majority of the computer is in the top 80-90% (memory, speed, cpu, etc). The only thing that really brought the score down was the lack of video card. The onboard processor is very limited--you'll probably want to look elsewhere for gaming. I've seen other reviewers mention external video card set-ups. This computer has the profile to work great with an external set-up if that's your preference. The inputs are terrific and more than what I'm used to from a light, modern laptop--there's not an ethernet port or HDMI, but that's standard for lightweight laptops anymore. It does include a USB-3 connector, which is hardly standard anymore and very nice to see. So many things still use USB that this is still a very necessary connection so it's nice not to have to use an adapter. It also includes two USB-C connectors (one is used to charge the battery when needed). My only gripe so far about this computer is the awkward placement of the charging connection--it's kind of at an angle between the back and side. I'm used to being able to charge from either the right or the left directly on the side. It causes the cord to stick out at a slightly strange angle. Not a big deal, but just a little odd. The laptop ran warm at first, but this seemed to mostly be due to initial set-up and updating. After the first few light sessions I updated the BIOS as well as some HP and Windows updates and haven't noticed it get any warmer than any other laptop I've used. The fan also kicks on fairly often depending on usage, but it's negligible sound (and again, much softer than older laptops I've used). I also liked that it has 5ghz connection capability. This is what I usually connect to, since that's frequently the less-used wifi connection anywhere I'm. My internet speeds are great as long as there's even a semi-decent connection around. The pen that comes with it's easy and fun to use. I use Windows ink and have really enjoyed it. The screen in tablet mode is very responsive, and the resolution makes detailed artwork possible (not that I've done any to speak of yet--I've just mostly experimented with detailed doodles to test what kind of art can be done). I'm going to invest in a better art program and see how that goes, but with the screen resolution and processor speed I expect it will run as well as anything else. There is no real "bloatware" installed, so that's another plus. I replaced the McAfee right away with Bitdefender and Malwarebytes (both of which I already had subscriptions for), but McAfee is a decent program so feel free to use it if you need anti-virus software (and honestly Windows does a pretty good job of that itself these days--couple it with another free program here and there and you shouldn't need much of anything). If you're looking to replace a high-end work laptop (or drawing tablet) you can't go wrong with this one--just don't expect to do much gaming without further investments.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So close to perfect but still great

    Posted
    MadSquabbles
    • Tech Insider NetworkTech Insider Network

    I'm not a stranger to owning expensive high end laptops, but never had one focused for business and light entertainment. All my previous serious laptops have all be gaming ones so my opinions will be based on someone who's used to having power hog types of machines. The screen is, although "just" 1080", it's a high quality screen with excellent viewing angles. The colors seem pretty accurate, but I'ven't taken time to measure it; most people won't care anyways. The brightness can go up to painfully bright but the lowest setting should have been set just a little lower. It's just a hair too bright in dark rooms. Intel's brand new i7-8565u powers this unit and even though it's a low power chip it powerful enough to do desktop work. Coupled with 8GB RAM and an M.2 256GB SSD make this one heck of speed demon. Transferring a file over wifi AC1300 I was able to sustain ~80MB/s transfer while within 10' line-of-site to the router. I've attached a few benchmark results - PC Mar and CrystalDisk Mark. PC Mark and Crystal shows the power the Spectre x360 brings to the table. The weakness is, of course, gaming. But this isn't what the Spectre was made for. Still it's nice knowing you can game a little with it on your down time. 3dmark score was 417 in Time Spy, 364 graphic, 2585 CPU. VR Mark (the 620 is min spec for Windows VR) was 681 with 14.85 fps on Orange Room test. The Spectre x360 comes with a sleeve and a Pen. I'ven't tested my drawing programs with the pen yet but the little I've done is probably the biggest disappointment of the Spectre. As good as the laptop is, the pen is just poor. If you have a heavy hand then you won't many problems with it, but you will have some missing strokes. Drawing fine lines is a big hit or miss. The included pen is no where near suitable for drawing. Doing the "scribble from corner to corner" test there were at least 3 breaks even when pressing with a heavier than normal amount of pressure. Good thing I purchased a third party Windows Ink pen ahead of time. Using the third party pen was night and day. Thin strokes were perfect and the scribble test passed with various pressures. In my opinion, toss the pen and buy another from a company that specializes in making drawing tablets. So far battery life has been hours more than I'd ever expect from a laptop - remember I'm a gamer, my laptops die after 3hrs. Surfed the web for 30 min and I'm still seeing 100%, an hour later and I'm still over 90%. What kind of magic did they put in there? I put the battery profile one setting over battery saver for on battery use, but use full power when plugged in (all tests were full power). It's kinda weird having a laptop that I can draw on that can outlast my tablet I used for drawing AND more powerful. Being 13.3 inches and made of aluminum makes for pretty easy 1 handed used for me. I fold in in half an slip on finger between the halves to clamp on and add stability. I've used this grip with all my tablets and haven't dropped one yet. I've to get used to windows tablet mode. Although I'm used to this kind of interface with tablets it's just weird using window like that. I'm just used to seeing all those floating windows. Sure I could turn off tablet mode, but it's actually kinda neat. I need to spend a bit more time in it to see if I'll actually start liking or hating it. So, I'm in love. The HP Spectre x360 is the Windows tablet I've been waiting for going on 5yrs. Sure it's a bit on the expensive side, but thunderbolt, newest i7 mobile processor, speedy m2 ssd, and excellent wifi chip... maaaan you'd be crazy to look anywhere else. I'll have to test gaming a bit when I go to my Dad's house during some down time. I'm sure I can play some early 2k games easily - even Crysis!

    I would recommend this to a friend