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HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - HP finish in dark ash silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 186 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 186 Reviews
  • Rating: 5 out of 5 stars

    Ergonomic Workhorse

    Posted
    WirelessGeek
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This PC was purchased for my work in commercial wireless network design, to run Ekahau Site Survey and the MS Office suite. Ekahau Site Survey is a very powerful surveying and planning tool for use in planning and evaluating large wireless networks. I've done warehouses up to 750,000 square feet with it, as well as factories, office buildings, schools, medical facilities, and so on. It uses data collections via multiple Network Interface Cards to build a database, and advanced mathematics to show available coverage in a surveyed building. It can also place Access Points in a subject facility, which is even more compute intensive. I've been using an i5-based Ultrabook, since it is light and easy to handle, but it's gotten some years behind it, so it was time to look at upgrades. This PC will calculate coverage maps and create reports in about half the time it took to do the same with the previous PC. It is lighter, and has better graphics. It also computes predictive placement of APs similarly fast. The only downside is that it is too "pretty" to take into some of the hostile environments I survey. For that, I'll keep the old, less glamorous Ultrabook, but I'll take the collection of data from the older laptop (using a USB flash drive) and map/report it on the Spectre x360. It looks to be an excellent acquisition. Battery life is good. I use a "slice" battery on the Ultrabook, which nearly doubles its weight to about 2.5 kg. With that, I can survey for an eight hour day and have 30-35% of total battery remaining. The Spectre x360 looks as if it is going to have similar run time, without the external battery. Time will tell, but if I can survey for six hours on a charge, it will be excellent. And I've neared that with over 40% battery remaining so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    4.5 stars

    Posted
    CC123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great versatile laptop and offers great value for its price. I was looking for a laptop that was lightweight and convertible, but would still give me the option of using it in true laptop form (as opposed to the Surface Pro). I had looked at laptops like the Surface Book before buying this model and felt the Spectre x360 offered the best price and value, sleekest design, and best functionality. I also appreciate that HP includes so many bonus items in the box, which many other brands do not - the extension cable, stylus, and even a carrying sleeve. I truly only needed to pay for the laptop, no added fees for accessories needed. The 2 reasons I did not give this 5 stars are because 1) the contact with the charger and the port could be better. I often found that I had to really push the charger in to get my laptop to start charging, and could easily knock the charger out of contact with the port by very slightly moving or touching the laptop. 2) The screen, while great in its multi use functionality, is very reflective and there can be a big glare in bright light settings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Tablet/PC

    Posted
    bdubs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As a small machine that has good features, I give this an overall positive review. The keyboard is good and responsive, and it has the ability to use the stylus pen, which is provided with the computer. I like to use the stylus for taking notes in a meeting, and I can take notes directly in Word and they get translated into normal text, despite my 'not so great' handwriting. The speakers are really good for this type of machine. The screen resolution is great and so far using touch on the screen has worked well. I was a little flustered at first because it would not speak to my HP printer over the wireless, but I have resolved this. This computer is very light-weight. So, I can grab it and take it to my office when needed without beating up my back at all. The only bummer is the lack of ports. Only a couple of USB ports and there is no way to connect an HDMI or external monitor (maybe wireless?). Overall, this is a solid machine. There are still a lot of those nuisances that Microsoft builds into each operating system that seem to provide interrupting pop-ups at the worst time.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Laptop

    Posted
    Bdubs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like this laptop as a small, easy to carry, and lightweight machine. I mainly use this now as a replacement for my iPad, as I find having the functions of a PC come in handy. The pen function works well, and easily converts handwritten notes into text for a Word document. All apps run without issue. The speakers are great for this machine. The screen quality is excellent. Battery life has been excellent thus far. The major drawback is that there is no way to add a non-wireless screen. I was hoping to go dual screen and use it with my large screen, but there is no port for a VGA or HDMI connection. The touch screen works well. I like the keyboard set-up better than the Dell that I have at work. As with virtually all Windows machines, there is some crapware on the machine. The only one that is annoying is McAfee. I used a different security tool but McAfee keeps reminding me that my trial has run out. Also, as a 2-1, it is easy to use both the tablet and PC modes, and to quickly switch between both. Despite the diminutive size, this laptop has a solid feel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek, sexy, fast

    Posted
    Petra
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is everything I dreamed for. Windows "Hello" signs me in in a second. The look and build are solid for such a thin, lightweight laptop. The screen brightness does not hurt my eyes. The system is very fast. The touch screen is very responsive, the keyboard feels great. The only thing I would say I'm not 100% happy with is the way the mousepad feels upon clicking it... a very small issue. There's nothing wrong with it, I just personally don't like it. Also, one single incident got me worried. I've had it for two months, and only once has the fan started up, pretty loud since it's usually completely silent, and it sounded like the fan was working very hard. So I let it sleep. That happened at the end of two months, just recently, and it hasn't happened again. So, time will tell how the system holds up. Overall, it is a great purchase and I absolutely love it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent laptop

    Posted
    Maria
    • Verified PurchaserVerified Purchase

    I received the computer with a page of instruction regarding the pen but no pen. Best buy when informed (Mari Mgr.) that their experts said that model does not come with a pen. If you look at the picture of the laptop on this form you will see the pen lying at the bottom of the computer. My daughter has the exact model and when showing me the things that the pen can do I decided on the same model as her. HP said because I did not purchase from them directly there was nothing they can do but added that I am not the first to complain that there were several others who purchased from best buy and found no pen. Please answer my review and see if there is anything that can be done about sending me a pen. Mari said if I came in I could get a refund or she will give me a $2.00 bamboo pen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    Murphcid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased thjs one after my initial purchase had a battery issue which caused a return. How can I praise this laptop as it deserves? I took it home and immediately installed Mint LInux on it, and this laptop works like a charm. HP products are very Linux friendly, just remember to turn on Legacy Boot in bios first. The screen is sharp, bright, and looks great. The weight is perfect for taking with me to get work done at outside locations. The laptop has a good amount of RAM, the SSD is snappy, and boots Linux Mint quickly. While not a gaming machine, it does ok for the occasional game of Civilization V. One of my absolute favorite parts is the USB-C charging. All laptops need to do this IMO. The thunderbolt ports are fast, and with a dongle can be attached to my Ethernet connection at full speed of the Thunderbolt port. Highly recommended.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    1st Time Laptop Buyer

    Posted
    CollegeGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So my first computer was a hand-me-down, and this is my first laptop purchased on my own. I’m a Senior in college so wanted reliability, speed, and memory. First thing that went wrong within the first 3 days was the touch screen. I noticed every once in a while the mouse would get stuck in the top right corner and everytime I moved it, it would jump right back to it. Weird glitches, SMH. It still does that. That’s the worst and only thing I’ve experienced. Glitches. One time (when I first got it, Day 2) half the screen went dark, then started shaking, went fully black then turned back on full screen. I’m taking it to Geek Squad soon, just haven’t had time because of school and work. It’s the only major inconvenience but I DO love it overall besides that issue. Super light weight, fast, I use my flash drive to save files so I’m saving memory and it doesn’t over heat.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    A nightmare

    Posted
    NewWorldOtter85
    • My Best Buy® MemberMember

    Realizing that this laptop had no hdmi port, like many very slim new laptiops. I attempted to return it. I stupidly let the kid talk me in to a Microsoft wireless display adaptor, instead of returning it, spending more money on their high profit margin accessories instead of getting a different computer...the display adaptor worked for two days and then stopped connecting to it for no apparent reason. I purchased a usb-c to hdmi adaptor, which does not support audio with a late 2016 laptop...(more wasted time/money) Its been 17 or so days now and I'm stuck with this silly laptop. Basically, it's a pretty looking laptop, still somehow wayyyy overpriced laptop for rich ladies to color match to a purse, but best buy employees don't care what you buy/ if it's right for you as long as you spend money, which is a great reason to buy elsewhere altogether.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Another very good HP product

    Posted
    Norm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this as a back up to my main desktop computer and it is a great product. Attractive, lightweight , beautiful screen and very fast. Nice backlit keyboard with a good feel to it while typing. I use a compact mouse and only rarely use the keypad, but that seems to work ok. We take it on our vacations and upload photos daily. I purchased a universal hub for the type "C"port that does just about everything with 3 extra usb ports, hdmi port and slots for camera and phone sd cards. I would recommend that you do the same. Came with pen which works great and a sleeve which I replaced with a briefcase type with multiple pockets, etc. This computer is a very good product. It would be perfect with a few more ports, but I solved that problem with the universal hub.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Satisfied Customer

    Posted
    mskga22
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I went back and forth between getting a desktop vs a laptop. Ultimately, I settled on this HP Spectre. The size and weight is perfect for traveling and carrying it around. I use it for online classes, watching movies, light photo editing, checking emails, internet, etc. I haven’t used it to its full functionality, but for now, I’m satisfied. Prior to buying, I did read a lot of reviews about the fan being loud, and the system overheating quickly. I use this a lot in cafes, so the fan doesn’t bother me. I also only use it a few hours at a time, so I have never personally experienced the overheating problem. I do think it was a little expensive, but went with it anyway over other brands because of the style, the touch screen, the ability to fold like a tablet, and it comes with a pen and case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop that was on sale

    Posted
    ElderlyJC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had my list of requirements before I started shopping. This computer fulfilled most of them. The one thing it lacked was a 1 TB SSD. I settled for 256 GB SSD and purchased an external 1 TB SSD that I will almost always have connected to the computer. It's sort of inconvenient to have the playing-card-packet-size device always dangling, but I'll put up with that minor inconvenience. I like how thin and light this computer is, and how powerful (8 GB RAM, i7 processor). And I like the three USB ports (although I reserve one of the USB-C ports for charging). I connected a mini-dock and a USB hub through the USB-A port to get enough connections for printers, iPhone, scanner, large display, real keyboard, and real mouse. Works just fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Touch screen galore

    Posted
    Mimiwins247
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use this laptop everyday in class and the battery lasts all day without charging. It acts like a notebook for me while taking notes with the stylus pen in tablet mode so that’s the reason why I’m in love with this laptop. BUT... The color is suppose to be dark ash silver and it has this purple tone which bothers me a bit just because I prefer a neutral color. Only one USB port.. gets kind of inconvenient when I’m using my wireless mouse and wanting to plug in my flash drive at the same time. Understandable since it’s a thinner laptop and it’s light weight so other than that still very satisfied with my purchase. I’m giving it 5 stars cause now I can’t live without it. Haha

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    High Performance Laptop

    Posted
    Jack
    • My Best Buy® MemberMember

    This laptop is very powerful, fast, light. Beautiful. The dual core i7 has no problem running a video, opening a spreadsheet and surfing the web. The quad core i7 is only slightly faster in some cases. I recommend staying with the dual core. I upgraded to Win 10 Pro which gives it the ability to connect to a corporate network. I also have enabled virtualization. The screen is sharp and clear. I ran a 4k test video and it ran with no problems. The pen writes perfectly. This is a great laptop for home use, school or to use as a small business professional laptop. There is no need to spend more money. This comes at a great price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I could not be happier with this computer

    Posted
    Murphy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a writer and a long-time laptop user, I have had HP in the past, but my last computer was a Surface Pro 2. Although I liked the Surface for many reasons . . . it was too small and next to impossible to get it repaired or get help, short of sending it to the manufacturer. I purchased HP Spectre 360 - 13 because I needed a laptop that was very portable, small and easy to carry so that i could work when i travel. The Spectre does not have the deficiencies I found with my previous computer and I can easily get it repaired if necessary. I spend a lot of time doing research and writing on my computer and so far, it is easier to use and I could not be happier with my decision to purchase the Spectre.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Buy!

    Posted
    HJVR15928
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased my computer at the beginning of this year and it has been great! I wasn't a fan of the new Windows so I was a bit hesitant to purchase another laptop with Windows; however, my old laptop was an HP and it lasted a good solid 7 years! So, after doing research and reading reviews I decided to stick with HP. I mainly use it for school and internet research, with the occasional Netflix movies and TV series. It's lightweight and portable; the battery life is great (though I haven't really tested how long it will last on a full charge); it's quiet; and it starts up really quick. I really don't have any complaints about this computer. It was a solid buy for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible laptop

    Posted
    francodg

    The laptop is really fast, quite an upgrade from my Surface Pro 3. Pros: - Looks, quality and feel - Specs. - Size and weight. - Battery life. It lasts for like 8hs Cons: - Synaptics trackpad. I changed the drivers for windows precision and it's a huge improvement - HP Pen. I'm using a Surface Pro 4 Pen, which is compatyible and it's a lot better. - Screen aspect ratio. I got used to the 3:2 aspect of my SP3, which is a lot better for productivity. The 1920x1080 resolution is ok, but you will notice it if you're coming from a higer resolution device. Other than that, this laptop is a beast.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    perfecto

    Posted
    Oladipo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After several months of research, I was stuck between a Apple pro, Microsoft and a HP Spectre. Multiple visits to best buy store, conversations and questions with store associates. I chose a HP spectre and I have no regrets. sleek smooth design. 8Gb speed and 256Gb flash drive. its enough to power through grad school and still keep you as a professional. The future hardware ability I cannot vouch, but the present status is a perfecto.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great performer at a great price (when on sale)

    Posted
    TechShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This laptop was much better than I had expected, I recommend seeing it in store, you too will be surprised at the quality of materials. The windows hello camera makes sign in a snap, and the included active pen works excellently. You get great battery life, multi-touch screen, 2-in-1 capabilities, in a laptop that is no slouch when it comes to processing tasks due to the core i7 on board. Try it, you will like it! And it regularly goes on sale, so keep an eye out!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    NOT WHAT I WAS EXPECTING

    Posted
    Whitney

    I did a lot of research on this laptop. When I got it of course it was working fine. After about two days of having it the camera that can be used to sign in stopped working. So I took it back to get an exchange for the same one and today the same exact thing happen. I noticed that after doing an update this when all this happened. I am very disappointed although it's not that big of a deal for some people but I would rather get my monies worth and after the second time I am most definitely going to consider another brand.

    No, I would not recommend this to a friend