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Customer Ratings & Reviews

HP - Spectre x360 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - HP finish in dark ash silver-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 186 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 2 out of 5 stars

    Awesome until now! case is seperating

    Posted
    Carm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I loved everything about it until this week I noticed the case splitting in front between the case and the one piece keyboard/surface. I have it on my desk 99% of the time and the few time I brought it out was in a thick cushioned case. Hopefully covered since I bought it 15 months ago.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Broken Headphone Jack

    Posted
    andyb123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the 2nd Spectre laptop I bought in the last 30 days and both times that headphone jack did not work properly. Prior to trying the Spectre, I had two ASUS laptops that overheated. I'll have to exchange this laptop for another one. I will now be on my 5th laptop in 60 days from Best Buy. I'm extremely disappointed in the quality of electronics these days. Nothing works and everything is made cheap.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Overall quality is poor

    Posted
    hr918
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop performs well. You can do multiple tasks at once. It won't slow you down. But, The track pad doesn't work well. Certain sides of the track pad doesn't work when I try to scroll up or down. Back of the laptop panel rattles. Not very happy with the quality. Performance: 4 Stars Looks: 4 Stars Body: 2 Stars

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Can't upgrade memory

    Posted
    JKCT
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this laptop 2.5 years ago. Just inquired about increasing the memory. Was informed that the memory is soldered to the motherboard and can not be upgraded. i would not have purchased the laptop if I had known this. Would not recommend this product unless this has changed.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Slow

    Posted
    Sadanand
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The laptop is very slow, Is there a option to upgrade this laptop?

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a safe system

    Posted
    Mac234
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Crashed and burned first time I had to upgrade not good

    No, I would not recommend this to a friend