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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 439 reviews

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90%
would recommend
to a friend

Customers are saying

Customers enjoy the Spectre x360 2-in-1 laptop for its lightweight design, long battery life, and responsive touch screen. They appreciate that it is easy to carry around and use on the go. However, some customers have concerns about the fan noise, overheating, and running hot issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 439 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good size and versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with online speed upon purchase but realized the i7 processor required faster network than I had available. After updating network, computer works great. Occasionally sticks in tablet mode when converting back to laptop, but love the versatility of using either mode. Keyboard is easy to use, sound is good for built-in laptop speakers and regular size USB port, as well as micro ports, provides great functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lightweight

    Rated 5 out of 5 stars

    Fast Processor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and very fast processor. The battery will last for approximately 16 hours. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great so far, except for fading dark screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2 weeks and haven't used it for anything too intense yet. Mostly browsing and office applications. But, the screen on mine fades slightly dark at the top inch or so. This doesn't seem to change with brightness. I went back to the store to compare the floor model to the 15" model next to it, and I can see the fading on that 13" version as well. It annoys me enough to want to take this back. I assume it's and issue with all of them since I've seen it on two different laptops.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    So far I am loving my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about the various features offered but so far I am very impressed with it. I thought it would take some time to get used to the smaller screen but I really haven't been bothered by it. The only thing I miss is the right hand number pad, but even that I am getting used to. I love how light weight and slim it is, Looking forward to learning more about it's features. This was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    So far - so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and really fast even with all my software loaded but I will say, that I'm not fond of Cortana (disabled her) and I really don't like being forced to use bing. I'm getting used to Edge and it's pretty good, but being a creature of habit, all of these changes are tough. I just wish Microsoft would stop pushing their stuff. I love the OS, but I can make up my own mind on the other.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop. The weight is amazing. I take my laptop with me on a daily basis and it is about the same level of comfort as if I was carrying a regular binder. The system runs just fine for what I need it for which is mainly word and general internet searches. I am very happy with my purchase and would buy again from Best Buy. I am very pleased with the sales people at the location I purchased it from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size a little too small for big hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this laptop before getting the 15 inch. My hands would hang on the edge when typing so I returned this one and got the 15 inch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is everything I expected and wanted it to be. It's fast responsive and has all the bells and whistles. My only complaint would be that it is loud due to the heat if the machine. The fan runs constantly even when just reading email.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    The best Laptop but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Yoga 910 but had to return it after reading rave reviews about the Hp spectre x360 13.3. The computer was lighter and smaller which was Ideal for my needs. I love that it's future proof and that's the reason that made me to return it and got the 4K with 16gb of ram and 512gb of storage. All in all it's classy, elegant and efficient. Hoping to hold on to this for a couple of years. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    HP Spectre x360 13.3"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size;SSD makes fast, easy acces; getting on line east. fast, no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his Graduate work. It meets all his needs and can run most games, though probably not on the highest graphics setting.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's so fast, light weight and everything I needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectre is light and easy to navigate and the touch screen is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally HP Gets It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, beautiful design, plenty powerful, and the use of the HP pen makes it better than the Surface Pro in my humble opinion. Facial recognition works 99.9% of the time, pretty impressive, and highly functional. I also am a Mac user but need Windows for some applications, rates right up there with MacBook and the pen stylus even gives it a big advantage. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is thin and cute on its design, and it is very fast and nice in it capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very useful with the stylus. Tablet folds for easy writing. I look forward to exploring the many more things this laptop has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, excellent memory and speed, offers good alternative to Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    Great Flip Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Touch screen is great. Extremely flexible.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Pretty great. Got it for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, does what I want it to do. Good graphis. Very light snd comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about a month ago and have been very pleased with it. The keyboard is good, performance is zippy, and the battery life has been more than adequate. If I have had one minor gripe with it it is that the camera quality for Skype or Google Hangouts calls is pretty terrible but that's ultimately a small issue. Would buy again.

    I would recommend this to a friend
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