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Customer Ratings & Reviews

Your price for this item is $997.99
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The comparable value price is $1,329.99

Customer reviews

Rating 4.3 out of 5 stars with 276 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are pleased with the Spectre x360 2-in-1 laptop's display, describing it as awesome. They also appreciate its lightweight design, sleek look, comfortable keyboard, and compact size, which makes it easy to travel with. However, some customers have concerns about its battery life, RAM capacity, fan noise, speaker quality, and price, feeling that it is not worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 276 reviews
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time laptop purchase and I’m glad I did. Its easy to use and go into settings for any tweaks in case you don’t want any specific apps to start up when turning it on. That helped with over heating. But the fan is on maybe a min. The screen resolution is amazing. Mad it’s easy to use in tablet mode

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. The battery does not hold a charge. Almost daily shut offs/reboot. If it was still within two week return window I would definitely return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing gets really hot. Screen goes blank for no reason while changing pages. Appears to blink. The colors and quality of the picture is great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got a bad apple... plus 2nd EVO w terrible battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop! Returned right away. EVO platform is to provide >9 hrs battery life. Only 5 hrs only using basic email facebook surfing web. Sad... 2nd HP w EVO Since DEC... either no more HP or no more EVO Day 1 basic setting up and reading about edge... 4 hrs 6% battery left Day 2-1 catching up on and cleaning out email 5hrs 20mins 7% battery left Day 2-2 email composing correspondence 4hrs 16 mins 7% remaining battery Day 3 after 49mins of checking outbest buy and Amazon sites as I was returning to Best Buy for alternate laptop since this is now 2nd HP EVO that battery is underperforming Well all of a sudden the following flashed up to right of screen PROBLEM and the laptop restarted after it turned off by itself! With the following message: Preparing to repair I waited 25 mins and it was as if the laptop was dead... mo fan... nothing! I called geek squad an while holding I got my things together and when ready hung up and headed to Best Buy and returned the laptop. It was super hot after 20mins in the box! So it was on! 49mins

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty Unit?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good small laptop... when it works. Not sure if I got a faulty unit but when I'm using some of the streaming services, the screens sometimes showing blanks. It also flickers and the brightness level seems to have a mind of it's own. The audio was an issue on the 2nd day. Tried fixing the drivers and calling the customer service but the issue couldn't be fix. End up resetting it to it's factory setting. Needless to say... I will be returning the laptop. I don't want to have to reset this laptop every time when there's an issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, perfect size and light weight. The case it come with is excellent, I use it to sit the laptop on. On my lap so it doesn’t slide off as the texture of the case makes it stick to my slacks. The colors are absolutely stunning. I love this laptop!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desert Fox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Small foot print and love the 4k screen. With the pen it is an excellent tablet for browsing. Light weight and easy to carry around. Would recommend to anyone looking for these same attributes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is pretty cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style and sleek style of the laptop. It is aesthetcially pleasing. I just slight issues with a couple of glitches at setup but so far so good! It has very clear graphics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good & has great picture quality. But the sound isnt so loud & doesnt sound as good. But it works amazing for the things I need.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Nice laptop and battery could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an Apple user since college and was a former HP user. I bought this because I needed to upgrade to a new laptop and willing to spend on a good, laptop and also read good reviews on this but after a year, the battery life wasn’t what I expect it to be compare to apple. The battery lasted for about 3 to 4 hours after streaming Netflix, YouTube and multitasking.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Graduate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly helpful staff. Wasn’t sure what brand or style laptop we were needing but the staff helped us with narrowing down and selecting what works best for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little Gem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm use to 15.6 inch laptops but purchased this for the oled screen.Great picture if you like watching movies or tv on a computer.Blacks and contrast really stand out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needmacbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. Theacbook Air was a better bang for your buck. I could not get use to the windows. Once u go mac u never go back! I tried. Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite computer. Definitely pricey but I love everything about it. It comes with a pencil too and the cord is very sturdy and reliable. It has everything a regular computer can do and the style of it is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience. This product has a slim design which eases handling and excellent specs It comes equipped with a powerful processor, making multitasking all the more easy and hassle-free I really like this laptop

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello JandN. Thank you for your great review on this HP - Spectre x360 2-in-1 touch-screen laptop. Indeed, this Intel® Evo™ platform-based laptop is a very powerful device because it comes with an Intel® Optane™ memory module, which optimizes the laptop's performance as you will be able to get things done faster and easier. Continue to enjoy the remarkable responsiveness, battery life, and fast connectivity our Intel® Evo™ Platform and the latest 11th Generation Intel® Core™ i5 Processors can offer you.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Hp spectere 360 with OLED display = great pc!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp laptop with 4k OLED is a must have for those who love an amazing display. The pc has a long 8hr battery life and awesome features. Geek squad insurance covers OLED burn in. There is nothing to worry about with this great pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love this design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome little laptop love the convertible 2in1 design great picture and fast speeds. small and easy to carry around came with a nice leather carrying case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far. We are still discovering what it can do as we use it. We got a great deal on it as well and we are very happy with our discussion to purchase it. It is a very beautiful laptop, the colors are great together.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hello Momof5. Thank you for your great review on this HP - Spectre x360 2-in-1 touch-screen laptop! All Intel® Evo™ platform-based laptops such this one, are designed to deliver the remarkable responsiveness, battery life, connectivity, audio, displays, and thin and light designs you need to move freely and stay productive wherever you are.

      Thank you for choosing Intel!

  • Rated 5 out of 5 stars

    Best laptop around

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Does everything i need and a lot that i dont. Bought this after seeing my local car dealeeship using them and im impressed. I will continue to buy this model laptoo until tbey are made no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this laptop. It's quick and the screen is AMAZING. I would definitely recommend getting this with more RAM as 8GB doesn't go as far as it used to.

    I would recommend this to a friend