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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 284 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Spectre x360 2-in-1 laptop for its stunning 3K2K OLED touchscreen display, lightweight design, and long battery life. They appreciate its compact size, great performance, and ample storage. However, some users have concerns about heating issues, Windows 11 compatibility, camera quality, keyboard malfunctions, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 284 reviews
  • Cons mentioned:
    Windows 11

    Rated 5 out of 5 stars

    Great computer horrible Windows 11 experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. Windows 11 is not. Right off the bat I have had issues where explorer would not start when logging in. This happens pretty much every time.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Powerful and smooth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, fast and luxury experience. This 2 in 1 is the perfect balance between power and design. The display is wonderful, and the mate touch to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's fast and efficient. I am not super techy so I did have it set up for me. Even the computer guy was impressed with the speed of this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning & the beast in performance!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HP Spectre laptop for my user & its absolutely stunning in Looks & performance wise too it is the beast with 1TB SSD on board.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spectre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, would have appreciated one more USB port on the other side of the machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    After 3 months of using

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months of using this laptop, I really love its design. It’s fashionable and modern but it has some inconveniences that can be improved. The pen doesn’t work that good. It barely deletes words or sometimes it cannot undo anything. It’s hard to use. Additionally, the touch screen is so sensitive that it will open a new window if I move the pen near the icon. It’s annoying. The cooling system is loud. The battery last for 4 hours. The touch bar needs to be upgraded. It cannot tell when I wipe or click in it. At first, it doesn’t have any glitch or lagging issues. However, it’s getting worse. The more I use it, the more glitches and lagging I face. If it’s getting hot, the screen will freeze and the window will stop working. It’s really not worth $1,400. Even if it was $800, I would consider it. I won’t recommend this to my friends or family members according to my personal experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    If you don’t like mac this is your laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice laptop, not heavy, great battery life. I don’t like the design much, I liked the 2016 version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Screen Diminision, Not Sure its a Premium

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, love the 3:2 screen dimensions, the size is nice, and it does what I need. It does hang sometimes on simple excel sheets (not sure if that's a laptop or MS issue), it is also a little slower to wake than my last laptop (again not sure if W10 or W11 issue). At the moment, it's fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it more than 1 year. Now the screen are black, it not work...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks beautiful, it works fast. Built in Alexa ft. is very useful. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great service from staff. The 2 in 1 was just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect for me.. Easy to use and batty hold good.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for on the go power points and school. It’s small yet powerful and fits in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is a powerhouse. Speed, style, an functionality are top shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to get started, comes with McAffee stuff to be removed. Living up to expectations. great picture

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beautiful laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop decent battery life and beautiful design

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, ver thin, lightweight and fast. Tech who sold it to me was absolutely amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another solid spectre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. My 2nd spectre 360. I still don't use the tablet function often, but some of the upgraded features were nice touches (usb-c location, power button, mute button, fingerprint scanner). Most important is the extra half inch of screen size in the same amount of space. Only downside is that the battery disappoints

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, fast and beautiful display resolution with plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best go laptop ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent laptop, love the battery live and excellent booting and rebooting time

    I would recommend this to a friend
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