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Customer Ratings & Reviews

Your price for this item is $951.99
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The comparable value price is $1,729.99

Customer reviews

Rating 4.4 out of 5 stars with 284 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the Spectre x360 2-in-1 laptop for its stunning 3K2K OLED touchscreen display, lightweight design, and long battery life. They appreciate its compact size, great performance, and ample storage. However, some users have concerns about heating issues, Windows 11 compatibility, camera quality, keyboard malfunctions, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 284 reviews
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient,speed very good, also the display. And color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have bought this product before easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It's compact which is nice, but still has a very large screen. Quiet, runs fast, startup is quick, bright display, and holds a charge for many hours. It also has a nice sleeve to store it and the stylus during travel. Love the finishes on this computer, too. It looks unique with the rose gold trim.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Spectre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is my 3rd spectre. Fast and small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Spectre Revir\ew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Spectre has been a great replacement for my Lenovo YOGA 900 that I had for almost 6 years. It's easy to travel with and use. The fact that it comes with a stylus makes it even better and the touch screen is very intuitive use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality laptop Works great Fast Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Very handy with lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a soon-to-be college student. After extensive research on best laptops for college, decided on this HP based on recommendations from a Best Buy sales associate. Very satisfied so far. It's more than enough for light gaming and school needs. The rose gold/black finish adds a nice touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OLED screendoor is really annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp needs to find a way to remove the screen door affect from their OLED displays. It is insufferable. I don't know if it is because of the touch display or becuase the touch display supports stylus input, but the dell xps 15 oled has a way way better oled display. The screen door affect on the dell is only really annoying when your face is about 3 inches from the display. When viewing videos with a lack of white colors, the display can look really good but the dell xps 15 oled is still a better display. Go check it out in store before you commit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, nice laptop, just much smaller than i am used too. I did not know it was this small when I bought it, or I would have thought differently. Other than size, the computer is great, and I am getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier w/ this laptop ... Thought it would be too small, but keyboard size is great, I did a reluctant update to Windows 11, as I'm still on Windows 10 on my Desktop... all is good so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated product. Strongly recmmend not to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very disappointed with this product I'm very disappointed with the product and the geek squad. I bought this laptop three years ago and used it occasionally for my presentations and other few stuff. All of a sudden, last week the blue screens came up and I took it to the geek squad. After a week of diagnosis, they said it was a motherboard issue and not fixable. When I asked them what’s the cause of the issue, they said “it’s a common issue for these versions of new laptops”. I’m still paying BestBuy credit for the remaining balance of this piece of trash. think twice before you decide to pay a lot of $$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A teacher'sperspective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great OLED screen quality, lightning fast and easy to use. As a teacher, I love the tablet and electronic pen. Highly recommend if you are looking for a 2-in-1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for my needs.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality display and functionality. Seems like the battery life if not quite as robust as proposed - although I am not a super used that has invested testing thoroughly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP - XMAS SURPRISE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Xmas present to replace wife's aging laptop. Nice big screen and large memory - SSD storage will suit her needs. Ho, Ho, Ho --- now it's Santa who's getting presents :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. The performance is zippy, the storage is spacious, and with the addition of a hub, allows me to access every attachment I could want. It is also just a good-looking piece of hardware. Very pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 2 out of 5 stars

    UNIT RUNS SO HOT COOLING FANS BROKE IN 4 MONT

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a few months until the cooling fans broke. I’m not surprised because from the start, this computer gets so hot I must make sure the bottom is elevated at all times or it can burn a surface, or my legs. I also must make sure the recharging battery on the recharging cord hangs off a hook so it doesn’t burn the wood floor or whatever it is resting on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I had an HP Spectre 360 before, but couldn't update to Windows 11, so I bought this one. This computer is a bit smaller and lighter than my previous computer, which is nice! This computer is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect gift for my wife.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she wanted the world... and she got it! This machine has all the speed, usability features and grace of a high end laptop with tablet capabilities. I'd get one for myself if it wasn't rose gold.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Inconsistent quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No quality control. The 1st unit I bought had squeaky palm rest due to bottom cover that had gaps. The 2nd unit ran super hot and the fan was extremely load. For the cost of this laptop, I'd expect better quality control. I will be returning both the laptops back to Best Buy, since HP won't send me replacements as I didn't buy through them.

    No, I would not recommend this to a friend