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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 140 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K OLED display, describing it as "beautiful." They also appreciate its fast performance, solid design, and versatile form and function. While some find the laptop a bit pricey, others rave about its 1TB SSD storage, calling it "awesome."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 140 reviews
  • Pros mentioned:
    Fast, Screen

    Rated 5 out of 5 stars

    Excellent screen! Super fast startup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OLED screen. Like watching a movie at the Cinema. Super fast startup and lighting quick program loads. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Screen

    Rated 5 out of 5 stars

    Good quality laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have ever used so far ... speed is excellent ... display colors are vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Spectre laptop is a little weight for me but performance is good and makes me a happy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer. Sold out fast so had to wait.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this computer. This is my first PC after years of working exclusively on a Mac so there is a bit of a learning curve but so far I am pleased with the performance and love the 4k OLED display. I did a lot of research on this computer to make sure it would support the graphic design programs I use for my work. I am waiting to install the Adobe Creative Suite until I have mastered the nuances of working on Windows 10 but I am confident the processing speed will easily be enough for my needs. I had some difficulty getting order filled as it sold out quickly at Best Buy during a sale but I am glad I waited the 2 weeks for it to come in and did not cancel the order. I would recommend this computer for someone who is considering making the switch from Mac to PC.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Great laptop for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. Performs as expected. Easy to use Great for college work

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, storage, 1TB SSD, awesome! I love it! Would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, lightweight for all it is capable of doing, great screen resolution, and overall a very usable, state of the art computer...a little on the expensive side, but in this case, I believe you actually get what you pay for...

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    awesome computer great screen and super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer its fast durable with the all aluminum case and the screen has an amazing picture. Worth every dime and Best Buy even matched the online price that I got form HP.

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd

    Rated 5 out of 5 stars

    I needed lots of storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer, fast. I also needed lots of memory for my work. This laptop has incredible speed and tons of SSD storage. While most laptops in the store were 512M or less, this came with 1TB of SSD. Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 3 out of 5 stars

    Runs quite hot is my only complaint

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very beautiful looking computer and it has an amazing screen. My only complaint is that it gets very hot without even something cpu intensive running. The only fan settings I see are in the hp command center. There are three settings to choose from. The descriptions are not that clear though I think roughly they translate to low (default), medium and high fan speeds. Until I switched to medium or high fans my computer actually once blue screened because it reached a too high temperature. I called HP about this and all they told me was to update the hp software/firmware which did not some too help. It is great aside from this. I am worried this will lower how long the computer lasts.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful OLED touchscreen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the OLED screen plus having it be touch is nice feature which can come in handy. My old Spectre made me use to the 360 hinge which is great if you consume content and want the keyboard out of the way. Fan is a little loud but laptop stays cool. Facial unlock works unless it is very dark. Build quality is good. Overall if you want an OLED touch screen with a 360 hinge I do not think you will get another option. Plus you can buy this now while other OLED laptops are taking time to ship. A great option if you are not buying a laptop for gaming but need a productivity and media machine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great features, video qality and touch screen pen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this HP Laptop for the features, HD 4K touch screen, with touch pen for easy screen option selections. so far so good. Fast, easy setup, love the laptop to tablet feature. Best laptop I have every owned. I have experienced great luck with my HP products for many years now.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 3 out of 5 stars

    Poor performance for a premium price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected the laptop works well and hardware quality is excellent. Unfortunately, the supplied stylus doesn't work, and the number of complaints about this issue is remarkable, as is the lack of adequate trouble shooting from HP. I've also consistently had problems with screen resolution when connecting to a docking station. With the volume of HP peripherals on the market, you would think this would be a strength with this machine, but it's definitely the biggest weakness. For this price, hardware and software should work flawlessly, but that is not the case, and for that reason I would not recommend this product to others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for business use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to run my as-home business. With my docking station and the two 4K monitors, this laptop runs extremely well and can keep up to my hectic schedule, and is perfect for working anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent except for the battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with one notable exception: The battery life much less than the range listed in Consumer Report. And include this observation in any publication.

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd

    Rated 5 out of 5 stars

    Attractive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is thin and has an attractive copper color. The laptop has a 1 TB ssd drive and 16GB so it's real fast. The screen is 4k and beautiful. I've had it a month and glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. Both were open box. First one had to be returned. Was having issues with the screen and returned the unit with in the limited return time. That part I was not happy with. Once I got the new replacement things were good but had problems with Microsoft Office software. Problem was they loaded wrong product and it kept shutting down. Once I got that fixed I have loved the unit. No issues since purchasing 1 year ago. I would highly recommend this HP Laptop to others. Fast to start and shut down. I would have liked other color options as this darker color with rose gold. I also liked the silver color. Unit

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Really a great computer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a computer for our PLTW teacher that had the power and speed to run multiple engineering programs. This machine is great - speed, memory. The screen produces clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great speed. tremendous looks. convenient weight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen clarity is wonderful. The computer weight is ease to transport. The case is awesome to look at. The speed is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top level laptop for serious business people

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an international lecturer with extremely large powerpoint presentations, seamless production is an absolute requirement for me. Multiple large file embedded 4K videos and other graphics play without interruption or hesitation, and the quality on ultra large conference screens is impeccable. This one is a winner for me. RJM

    I would recommend this to a friend
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