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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 140 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K OLED display, describing it as "beautiful." They also appreciate its fast performance, solid design, and versatile form and function. While some find the laptop a bit pricey, others rave about its 1TB SSD storage, calling it "awesome."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 140 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    So easy to set up and really fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. Easy to set up. Fast. Love the touch screen. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best Laptop Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, great display and meets all expectations and great benchmark scores.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good mid line non gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. Good speed and memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this is incredible and it is fast with tons of storage. It is a bit expensive but in order to get the space I needed I was willing to upgrade from my old HP Laptop. I wish it had more USB ports but the HDMI slot makes up for that as many laptops don’t have that anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptop that I have bought.The laptop is very fast

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Easy to work with, to see, and to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very fast and powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice laptop. I like how it is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Very streamline look. Fast and powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Amazing so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen I have ever seen on a laptop. Oled rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short, it's the best, fastest, and clearest laptop I've ever used. The 4K resolution is amazing. Streaming music or videos or movies, it does it with no problem at all. And the touchscreen is amazing but I hardly use it. Finger prints on the screen bug me and that's the only reason I don't use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last 2 months of owning this computer, it has performed amazingly for every task presented. Te display is extraordinary and the responsiveness between tasks seems to be quicker than my phone at times. If you want a 2-in-1 with a beautiful display and is really fast you've found it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop with Amazing Display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you probably already know from other review or even seeing this device in person, the display is absolutely gorgeous. But the computer itself also runs extremely well. It's quick, and assuming you're not doing too heavy of a workload, doesn't get too hot. Definitely would recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast machine. Brilliant screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have moved back into MS operating invirinment from a MAC. Very pleased with the quality. Look and value of this product. Wish it had another USB port as I use a external mouse and occasional have to take it out to use another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with amazing screen clarity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all of the latest features and Best Buy did a price match reduction of $300 when it went on sale the week after I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 3 out of 5 stars

    OLED SCREEN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is phenomenal! I just dont like that it doesnt come with more options for the feature. Also the pen isn't that great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but had two exchange after one month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Unfortunately the first one had a problem with the screen after a month. I had to exchange it for a new one but so far so good. I guess it’s to be expected with new technology in the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, each to set up and begin working!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the laptop was extremely easy with the excellent help I received from Best Buy employees. The computer is very easy to set up and begin working. with.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very, very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't change computers frequently due to the hassle and the necessary learning of the most recent OS. Except for my prior purchase (original Microsoft Surface Pro), I've always been a huge HP fan and would pay the extra price for the name. Hence, the purchase this time of this Spectre with what I felt had all the bells and whistles, i7, 16GB, and 1TB SSD. With those features, I expected instant response. Sadly, this thing is a lot slower than my 6 year old Surface Pro. Much slower. It runs pretty warm, and they designed it to have the fan on the right side of the computer so it is constantly blowing hot air onto my hand (I use a bluetooth mouse). From what I can tell there are no hot keys to turn the touchpad off (which is totally necessary if you use a mouse as it seems super-senstive to movement anywhere around the touchpad). I've searched on-line and asked a BB rep to no avail. And when I do disable the touchpad, it frequently re-engages within an hour or two. It becomes a constant battle. I would have purchased another surface pro in a heartbeat but wanted a bigger screen and needed the 1TB, but didn't want to put out $2-3000 necessary to meet those specs. In retrospect, I wish I would have. Or listened to my son and saved nearly 50% and bought what I thought would be an inferior non-HP product. I can't imagine they would be any worse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for remote work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this laptop which I am using to work remotely. It is lightweight but strong, easy to work on and comfortable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer fits all my needs. It has the memory and technology to make it useful for some years to come.

    I would recommend this to a friend
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