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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1001 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Spectre x360 2-in-1 laptop for its fast performance, responsive touch screen, and sleek design. They appreciate its powerful performance and long battery life, but some express concerns about fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,001 reviews
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Service was terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item itself was great, repair service through Best Buy was not. There is a switch that covers the camera internally on the screen. When the switch got stuck, permanently blocking the camera, I brought it in for service. They replaced the screen. I came to find out that they must have used a screen from an older model. The camera quality is absolute dirt, and I compared it to my friend who just purchased the same laptop. That, and the image quality was totally different. I’ll be bringing it back in soon to complain. Haven’t had the time because of work. How could you promise to fix a computer and instead make it worse than before hand?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price!! Super awesome colors! Would recomend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    360 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new 360 laptop! Easy to use, great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Lived up to its ratings! Amazing screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. Great operqting system and great looking too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, l will recommend abs buy it again in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Spectre 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Beautiful picture. Love the fingerprint reader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful machine that is easy to use and operates extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I have bought one for everyone of our employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra fast and so versatile. Very nive picture and quailty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HP Yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not believe how smooth the computer runs and the picture is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, still learning how to use everything on it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and did an excellent job of setting computer up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp spectre 360x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Fast and the 4k has great picture when watching video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for everyday use as well as school work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing,am so glad to have this amazing laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking laptop. My partner loves it for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, but battery life specification is a complete lie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop! Feels quality, works well. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. 5/5 would recommend to anyone doing business or school.

    I would recommend this to a friend