Customer Ratings & Reviews
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Customer ratings & reviews
Great upgrade from my x360 13" from 2015Posted
I have been using a 2015 13" HP Spectre X360 for about a year and a half, and I loved it. I've used both convertibles as well as the removable screen tablets in the last 3 years. I've had a Lenovo Yoga, the earliest consumer version, that I had horrible luck with and returned to buy a Lenovo Helix. Loved that, but the lack of a backlit keyboard really was a drawback to me so I sold that to a friend, bought the Lenovo Yoga Thinkpad. Loved that until the cheap plastic case started chipping and flaking, sold that, and went through another Yoga consumer version that I returned right away and landed on the HP Spectre X360 13". I loved the trackpad. And everything worked great for me, for 18 months. When I started looking around again, I had it narrowed down to three PC's to consider, and this new, larger version of my tried and true companion ended up winning. Fit and finish - perfect. I loved my various Macbook Pros I used over my 5 years in the Mac world, before Windows systems started getting machined from hunks of metal. The difference between a metal piece and a lot of plastic is instantly noticeable as soon as you pick up a laptop. This one here doesn't disappoint. I love the dark color, and the gold trim detail is just beautiful without being gaudy. Downside of the dark finish - you see the oil from hands and palms SO easy on here compared to the silver one I have been using... I'll get used to it, and cleaning it up regularly, but it's still a bit of an annoyance. Keyboard - I like that the larger size body allowed for a better keyboard than what I had been using on the smaller 13" version of this. I like page up/down/home/end all having their own row on the end, not as function keys on the arrow keys. The keyboard travel is about perfect for me, and it has a nice, solid feel without being noisy or clicky. Again, though, they only have one level of backlight, but at least it's clear, the printing on the letters and the cutouts for the light is crisp and clean, not like some other keyboards where it looks like some kids did it during a craft session in kindergarten. The audio is impressive for a laptop - I really love it. Not as loud as I with they could get it, but better volume and better bass than I had expected. Movies have far more presence here than they did on my 13" version. Speed - my little Spectre had an i7 as well, 8 GB RAM, and a 256GB SSD. But their choice in SSD was HORRIBLE. When I moved everything off my old laptop onto my 512GB SSD USB drive, it copied over at the normal USB 3 speed I expected with the laptop. But I just about soiled my pants when I plugged it into this new laptop to copy the 8GB installs.zip file I have of all my programs that I use to build a system. Everything happened in a fraction of the time. It was amazing. On my smaller one I used an SD card for my music and photo library, and I had thought about moving that to the SSD here, but I don't need fast access to those files, so I simply moved the SD card here and pointed my libraries to it. Worked fine, and I'm glad they maintained the card reader slot, so many computers don't anymore, and for me they're critical since it makes moving files from a digital camera SO much easier. I'm not at all a fan of the whole USB C charger though. Especially since I can't find, even from HP, a 90w USB C adapter like the one that came with the laptop. I always buy two more adapters, one for home and one for the office, permanently there. And then I keep the one that came with it in my laptop bag for when I'm traveling. But the 90w one that comes with this is nowhere to be found. Others with this laptop settled for the 45w version, it works, just doesn't charge as quick, so I got two of those. But I think Apple did it best with the magnetic power adapter. Even Microsoft's iteration wasn't too bad for my Surface Pro. I don't know why more places aren't doing something similar. Windows Hello - the IR camera - so far, flawless. It was set up in the afternoon, and even at night with all lights off and nothing to see but the screen and backlit keyboard, those red IR emitters light up around the camera, it sees me, and no password prompt. Perfect... Every... Time... Screen - I don't even know where to start. Words just don't do it justice. Whether it's just the background, or the crispness of documents, or the vibrant colors when I play one of my 4k MKV files - it's just amazing. Mindboggling. Downside, as always, is the glossy surface, it reflects light and such from behind you pretty easily. But it's at least not the most glossy, shiny screen I've ever had. It can get VERY bright, and works surprisingly well outside in daylight. The battery life in these is supposed to be pretty high, I didn't hit it during normal use, but I've been trying today. From the first power on until the battery was expired uttterly and shut down on me, forcing me to plug it in, I kept being impressed with where I was percentage-wise, and how much time it reported left. When it was at 37%, it was estimating 5 hours and 12 minutes left. All day I've been using wireless, with things like Outlook, Microsoft's remote desktop program open in multiple sessions, multiple web sites running with Firefox, and an NZB program running. Screen was only about half bright, power settings at "HP Recommended" so it adjusts as needed. Considering I could get maybe 6 to 7 hours out of my smaller version of this, even when it was still new, and only a 1080 screen not the UHD one here, I'm impressed with my day's results. Even at 8% left, it was showing me 1 hour and 7 minutes left. When it finally gave up the goat, I clocked a very impressive (to me, compared to any other notebook I have ever had) 12 hours, and that was after it killed itself while still showing 6% (and 54 minutes) remaining. I had hoped to run it into the ground, but apparently it protects itself somewhat. If I wasn't online doing things, and just working on local documents and such, I wonder how far I could've stretched that out by killing the radio. It is telling me charging will be complete in about 75 minutes total - within 20 I was already at 36% again. Weight is good for something this large, I notice the difference when I pick up my backpack, but it's hardly insurmountable. I've had heavier laptops, both Apple and Windows, previously. But the surface is a bit slick so I can see that this would be easier for someone to drop if they're not careful. Feet - I hate the feet that HP uses on these things. I had the same ones on my 13" Spectre X360 and all four came off. They look like rubber discs but they're a real thin flimsy rubber COVER over a harder plastic shell. And those rubber covers come off SO easily that it's very, very frustrating. I was glad when I finally got the last two off the old Spectre so it would sit flat again. I'm hoping these last longer. Other than the little nit noid things to complain about like the feet or the USB C charger, I can't come up with a single significant thing to whine about on this. It's simply amazing. The processor goes well for all I throw at it (muxing video files, normal office work, remote desktop sessions, web surfing, audio playing, video editing) and the 16GB of RAM is there if I get too many things open. But I normally don't have more than maybe 5 or 6 active programs going in normal use, and whatever TSR's are loaded and running in the tray, so I may not get much benefit from the 16 compared to the 8 I had in the old one. But it's nice to know it's there to use if I need. Who knows, I may use this to spin up a virtual machine now when i want to do other things for testing. I don't game on it, I have a very high end Oculus Rift desktop system I use for gaming, so I can't attest to the video chip this uses. All I can say is that with any video work I've done, movies, etc, I see no video issues at all. Price is steep, since I've seen systems that look similar for as low as $900 on sale (such as an older model Lenovo Yoga 910 I saw for a HUGE discount this week) to even just a few hundred less, such as the Asus I was looking at, and the Lenovo 920. But the SSD this uses, the far superior battery life, the screen that was so much more amazing to look at in person than those were - these things all made it easier for me to decide to spend the extra money. I've had nothing but issues with Lenovo units and wireless access points (man, they seem to HATE Apple Airports), and the Asus had a 2TB spinning drive in there as well, but its quad core i7, that spinning drive, added up to a system using so much power it had half the battery life of this one, although it had the extra USB ports this doesn't have (a single USB3 may kill this for many, but since I tie into a USB 3 dock to give me 3 monitors at work, it's not an issue for me). Touch screen works as expected, as does the active pen they ship with this, something they didn't include with the 13" version I had. Fan noise is negligible. I simply love this thing, no regrets.
I would recommend this to a friend
BETTER THAN SURFACE BOOKPosted
I do allot of design work with Adobe software and needed to look into a new device to replace my 2015 13 inch MacBook Pro with retina because the battery was shot from many hours of use and charge cycles. The 13 inch MacBook Pro served me well but over the last couple years (and I still love the apple operating systems) but the screen size just didn't have the realestate I needed to really feel comfortable working in the programs I use without feeling like the screen was too congested— especially when trying to multitask or have open menus in adobe programs. Over the years my projects have also (on average) grown in scale and I had I got more into the illustration aspect of design and I really felt like I needed a bigger canvas to draw on without scrolling around so I could keep my pen strokes feeling natural and fluid but not lose detail. After first buying a top of the line brand new 2017 15 inch MacBook Pro with touch bar And returning it because: (a.) I found the lack of ports and being forced to use USB-C far more annoying than I expected (b.) I found the physical keys for brightnesses, volume, etc. to be much more useful and reliable than the touch bar which in my opinion is not only gimmicky and useless but also makes tasks that were once simple, and immediate when using now absent physical keys MORE difficult. (c.) it has no pen, and no pen option. (d.) I felt it was overpriced (even for apple) (e.) the battery life was nowhere near what apple claimed. (f.) the unit was defective right out of the box- it had dead pixels on the screen, needed multiple restarts which stopped after a few updates, and after a week of use the screen started to display multiple lines and visual artifacts associated with the screen having a loose connection to the computers video output (I.e. it seemed poorly built and I would say even feels flimsy and breakable to me. And this is coming from a long time apple user who currently has an iPhone 7, Apple Watch and IPad and prefers iOS/iPhone/iPad to Android, and MAC OS to windows. It was time for me to move on because windows just offers a better value with way more options for a full portable computer (iPad is still cool but it has limited function) and if I was going to do windows then for me a pen tablet was mandatory to maximize it's usefulness. So, I tried the surface book... which was better than the mac but still just as expensive and still has an awkward design and the screen is NOT 15" so it was just too small. Plus the units wierd hinge makes the it take up allot of space while being stored. The battery was also much worse than the MacBook Pro which was honestly very good for its size but not just not the best and certainly not what apple claims. Anyway, overall the Surface Book was just not worth the price mark up compared to other computers. Not to mention this surface book also had multiple dead pixels. So after I returned that I decided I would wait a while before I got a new computer... and then shortly after I had given-up I saw this baby! It seemed to have everything I was looking for! Designed like a new MacBook Pro SHOULD have been, 15" touch screen, dedicated graphics card, all the best storage, speed and specification featured in the Surface Book Pro and MacBook Pro combined (or better) but for half the price of either, better battery life, nicer looking than the surface book and as good looking as the MacBook Pro but more durable and sturdy feeling. The pen that comes with this HP Spectre even uses the same N-trig technology as surfacebook made by the same company as the surface pen. It feels the same looks the same, and is the same size. I know that people have complained about the pen that came with other models of the HP Spectre line but this model does not have that problem. I have personally drawn on both the surface book and on this HP for 10+ hours and there is no dectable difference in quality whatsoever. This is a great computer it's not only the best but the best price and it even comes with Avery nice carrying sleeve which also holds the pen. Very satisfied.
I would recommend this to a friend
A Really Nice Laptop!Posted
I was looking to replace my 2010 MacBook Pro 17" w/1st Generation Quad-Core i7. That computer has been the best I have ever owned in the 30+ years I have been using personal computers! It still rocks for everything but gaming even today! I think I've got some good perspective because I go back to the days of the original IBM PC but that is another discussion. In 2015, I bought my son a 13" Spectre x360 w/Core i5. I was very impressed with it. Good performance, long battery life, good set of ports, etc. So now it was my turn. The "little" laptops are too small for me. I like the bigger displays and I don't need to slip it in my backup so this model caught my interest when I saw it announced at CES this year. I pre-ordered it and received the computer today! Here's my initial impressions: a beautiful design and light @4 1/2 lbs when compared to my 17" MacBook Pro! The reviewers who say it is heavy need a little perspective .. haa haa! The screen is great with native 4K resolution. There is no problem having enough real estate to arrange multiple apps and windows without "losing" them if you know what I mean. Sure Windows has some nice tricks to arrange things but that can get annoying. More than snappy enough for using Adobe Lightroom CC to manage and adjust my photos, run browser, e-mail, Outlook, PowerPoint, and the other Office apps. My best point of reference will be using Handbrake on it which is something I used on my Quad-Core MacBook Pro all the time. Handbrake will use every CPU cycle your processor has to offer so I'm anxious to do a little comparison on timing between the two. I haven't had a chance yet but will update here if the site allows me. The touch screen is nice and the main reason I decided to go to Windows PC because Apple isn't offering that yet on their laptops. I don't see the "tablet thing" getting much use in my case but maybe I will be surprised. Price was also attractive as a new top-end MacBook Pro is an least $1K more. I decided to give the lower performance but better price PC a try. So far, I'm happy with my choice :)
I would recommend this to a friend
An Amazing Multipurpose LaptopPosted
Coming from a 4 year-old 15.6 inch laptop, I was amazed at how small this HP Spectre x360 is. Design-wise, it is a very solid laptop with excellent materials that barely show fingerprint smudges. It does have some heft, but to me, it’s not heavy or light. It’s about what I expected for a laptop with a 15.6” screen and a very large battery. + The 4K screen is amazing! It's crisp, bright, color accurate, and has tons of screen real estate (the main reason to buy a 15+ inch laptop)! I can truly open 2 documents side-by-side on a laptop screen without any overlap (I only use 150% scaling instead of the default 250%). + Keyboard is phenomenal! The keys are a pleasure to type on (good travel with a clean break that doesn't feel squishy). I also like the added row of buttons down the right side. + Speakers are surprisingly good! They're loud and sound more natural (less tinny) than most laptops. + Audio out (3.5mm headphone/mic port) is surprisingly powerful which is great (and rare) for those with high impedance headphones! There is no noise from the motherboard leaking into my headphones. I think it helps that the audio chip looks to be separate from the motherboard. + The HP is a very snappy system (mine came with the Samsung 960 SSD) with plenty of room thanks to the 16GB of replaceable SODIMM RAM and a 512GB combo. + The Nvidia 940MX with 2GB memory is better than expected and allows me to play a lot of casual or older games that I otherwise could not do at all. I can even play Overwatch at med settings with good FPS. + Great battery despite the screen and the speed of this system. Regularly get 7-8 hours with heavy (non-gaming) use and with the screen brightness at 60%. + It charges VERY fast...even when you are actively using it with 100% brightness. Keep in mind that it will charge very fast until it starts getting closer to full, then it will slow down the charge-rate (probably so not to damage the battery). + Included pen works well. As an added bonus, it works on the Microsoft Surface line (and the Surface pen works on this HP). + The port selection is perfect for my needs! I especially love the Thunderbolt 3 port so that I have the option of adding an external GPU if my family won't get off of the desktop and I want to play the latest games. + The price-point is perfect for me and trying to get all of these same specs with other manufactures means that I would have to pay more. + While lounging around and and reading a long document in my lap, I have found that the Tablet Mode is surprisingly enjoyable for me. + Windows Hello is awesome! + The laptop is surprisingly cool and quiet (except while gaming or doing heavy number crunching of course). - Minor screen wobble, but not as bad as the old Spectre x360’s seemed to be. To me, the minor screen wobble is not an issue since it doesn't wobble while typing. - There is the faintest whine when your screen is not at 100% brightness. I could only hear it in a super quiet room - which is to say, I basically never hear it (there are no quiet rooms in our house). Even in a very quiet room, it took me days to notice it and figure out what it was. - The keyboard can ghost or bind while gaming (meaning it does not have 10-key rollover). This is nothing that an external keyboard can't fix (I only game with the laptop plugged in and on a desk). What you are getting for this price is amazing and I have been nothing short of impressed with this system. Excellent job HP! It would be neat to see if they can fit a 1050 GPU into the next version...but for the price (and good battery life and excellent thermals), I think they hit a good sweet-spot.
I would recommend this to a friend
A TRULY AMAZING LAPTOPPosted
I usually buy a top end laptop when I am in the market for one. This one does not disappoint. I have been in the market for one for a while and did countless research before making my decision. I was going to go with a gaming laptop simply for the specs and for the ability to be future proof. Most were more than i wanted to spend and with less than desirable build qualities, very heavy and the worst part I do not play computer games. There just wasn't a 15 inch that I liked outside of gaming rigs and most of them I was not a fan of. The only nice gaming rig was an Alienware but they are so heavy and that was not going to work for me. The surface is too expensive and I am not a fan of Apple products. It seemed like every laptop that I considered had too many flaws or at least one glaring flaw I could not overlook. Still I continued to search and low and behold I came across this. When i went to check it out I fell in love. The feel is amazing, and the performance is more than I am used too and that is a great feeling. I have never had a computer quite like this one. The last one i had was purchased in 2008, so at the time it was top notch but 9 years later not so much. The boot time on this is about 15 seconds or so when starting from being turned off, takes less then 5 seconds when asleep. This thing can handle anything I can throw at it and then some. Never has it giving me a reason to regret my purchase. The Keyboard is nice and has great feedback, the track-pad is very manageable and works well, better then all of my past computers. The chassis is great, the aluminum feels nice, with solid hinges, and the look is great as well. The sound is great for a laptop. Very loud but not overbearing. The sound is clear and not distorted, there is not much base but hey its a laptop, what do your expect. The screen is only rivaled by my TV which also has a 4K display. The Screen is a big selling point. I was determined to get a computer with a great screen. In the past (2008) they were not so great but i dealt with it, not this time. This time I wanted to have the best screen I could afford, and this definitely hits the spot. The system can get a little warm but honestly it is not bad and not to the point where it burns or I am concerned. Fan noise is at a minimum and rarely noticeable. Finally, the battery life is very good. When brightness is about 70% I get about 7 to 8 hours of battery life with constant use, With it turned down and with moderate use I can get days of life out of this machine. Now there are a few things I want to mention, obviously there is no 10 key which is a shame but in return you get great speakers so it is a trade off. I really wanted a 10 key but its getting more difficult to find quality laptops that offer that feature within this price point that are not gaming rigs. It was the only feature missing that I wanted but was not a deal breaker considering everything else this thing offers. The only real issue as mentioned in other reviews is an internet lag that occurs with Chrome. I did experience this and ignored it for a while but got to the point i wanted it corrected.What got me to the point i needed to fix it is a video playback issue that occurs when watching Youtube or sites that use that type of extension. It would freeze and glitch out a lot, Finally I went online and searched for what I could and did not come up with much. Finally I decided to go on HP's website and updated the drivers for the Intel and the Nvidia graphics cards and the Bios. That did the trick, now this thing runs as it was intended. I have 0 issues with it and could not be happier. I can not recommend this highly enough. This is one of the best computers on the market. Wait for it to go on sale, likely around Labor Day if you are considering. If you get it make sure you update the bios and graphics drivers asap. You will not be disappointed with this top notch unit.
I would recommend this to a friend
I don't upgrade my computers very often, perhaps once every 4 years or so. My last two computers had been a MacBook Pro, and an iMac. I had initially had every intention to continue with Apple and get a MacBook Pro again. I am very much tied into the Apple ecosystem. My family uses iPads, iPhones, and Apple TV daily so figured I would continue with an Apple product as my next computer. Obviously, I chose not to go that direction, and instead invested in this beautiful laptop. Two things always kept me going back to Mac, ease of use, and great build design. When I began to research I noticed a few things. Apple was no longer far and away the easiest to use, or the most well designed. Also, Apple has always offered less hardware power for the amount of money that you are paying, but that was always offset because of it's amazing software. This HP Sepctre is everything that I wish I would have found in an Apple amazing design, 4k screen, great up to date hardware, and some current useful features. You can make the argument that the TouchBar offered on the new MacBooks are great, but I feel that I am using my touchscreen, 2-in-1 foldable design, and Pen far more than I would have used the TouchBar. This laptop is fast, boots up within seconds, and Windows Hello (IR camera) allows you to log in super quick without having to type in any passwords, or touch a fingerprint reader. The screen is amazing, the keys are great to type on, and the touchpad works flawlessly. The hinges are just the right stiffness to allow you to move between the different 2-in-1 modes. The Pen works great, and this is from someone who has also been using the Apple pencil on my iPad Pro. I've been using my Spectre for a little over a month, and have loved every minute using it. I have zero regrets about going with a Windows 10 machine after using Apple for the last 10 years. Microsoft seems to have greatly increased their game, and is right in line with the ease of use I expected from an Apple product. I would highly recommend this laptop, unless you are looking to play some current high end games.
I would recommend this to a friend
Did not meet my expectations. Was expecting a 5-star device but it deserves 3, not because of the looks but because of the cons which I listed below along with some pros. Got this hoping to be a fast & portable business laptop, mostly doing stuff in Adobe's CC suite such as Photoshop, Illustrator, After Effects, etc.. all that good stuff. But the dual core just can't really catch up, if only it was a quad core, now that will give this an extra star. Meaning, do be wary that rendering / exporting 4k media will sometimes lag or freeze the program & start to overload the laptop so be patient with it. The main reason I bought this laptop was the display & the appearance of the laptop. It is very nice, being a designer, I take looks & attention to detail very high priority when buying anything, Also let me say, it's very premium with the gold & dark ash color combo & the aluminum chassis makes it sturdy, even the box was amazing (I'm for sure keeping the box) I really love the new HP logo on this & the S P E C T R E lettering on it is minimal & beautiful. Expect to turn heads with this one. Now let me break this done for you so you can decide whether it's a right fit for you ( if the cons don't bother you go ahead & get it, you will surely love it! ) Keyboard: CON - the keyboard has fewer keys than an average keyboard ( no delete keys on sides, etc..) so it took time to get used to CON - backlight on the keyboard is not customizable CON - my old laptop had a hotkey to turn off the screen only ( was good for privacy ) PRO- nice spacing, smoothness & travel Connections: CON- like any new ultrabook you only get 1 USB .0 slot PRO- 2 USB C slots PRO - Fast HDMI & SD card slots CON - Audio jack doesn't produce sound good for bass Software (Windows 10): CON- "unlock with a smile" doesn't work at all, it has only unlocked my laptop once with my face even when tried in different lighting PRO- its windows 10, still better than mac os ;) Display: CON - Since most programs & software are targeted at HD 1080p, & this being a 4k UHD display, everything looks small (icons, etc..) PRO - ITS A FREAKING 4K DISPLAY! It's beautiful & the small bezels make it so much better! Perfect for editing my 4k images Camera: Seems decent with nice wide angle, should be a little more HD though because you know... the display is 4k after all Speakers: PRO - Decent loud sound & points at you CON- At max volume it sounds bit muffled / static PRO- Bass is actually decent for integrated speakers Battery: PRO- charging is fast thanks to the USB C PRO - battery lasts a long time, gets me through the day when max charged ( at low to medium brightness, doing casual design work ) Touchscreen: (not really a big fan of touch laptops because it adds extra weight/ bulk & pricing, however...) PRO- It's actually pretty fast & it doesn't seem heavy & bulky compared to my friend's dell touch laptop CON - Windows still needs to improve touch functionality in their software PRO - Pinch to zoom in & out is nice (doesn't work in all programs, such as folders) CON- Sometimes when holding it or moving the laptop I accidentally touch the screen & it moves or closes something I had open... "360" aka tablet mode: PRO- Nice to design with PRO- Easy to adjust screen position to one's liking CON - Too big & heavy to hold like a real tablet Final thoughts: I still think it's very good but wished it was a quad core, for the price its alright, it is still better than a mac! If you need strong power for gaming this obviously won't cut it for you, but if you need this for work and or using Adobe CC programs it will be perfect especially the bonus of being able to use a stylus, but remember to be patient when exporting big 4k resolution files.
No, I would not recommend this to a friend
Not what I expectedPosted
Did not meet my expectations. Was expecting a 5-star device but it deserves 3, not because of the looks but because of the cons which I listed below along with some pros. Got this hoping to be a fast & portable business laptop, mostly doing stuff in Adobe's CC suite such as Photoshop, Illustrator, After Effects, etc.. all that good stuff. But the dual core just can't really catch up, if only it was a quad core, now that will give this an extra star. Meaning, do be wary that rendering / exporting 4k media will sometimes lag or freeze the program & start to overload the laptop so be patient with it. The main reason I bought this laptop was the display & the appearance of the laptop. It is very nice, being a designer, I take looks & attention to detail very high priority when buying anything, Also let me say, it's very premium with the gold & dark ash color combo & the aluminum chassis makes it sturdy, even the box was amazing (I'm for sure keeping the box) I really love the new HP logo on this & the S P E C T R E lettering on it is minimal & beautiful. Expect to turn heads with this one. Now let me break this done for you so you can decide whether it's a right fit for you ( if the cons don't bother you go ahead & get it, you will surely love it! ) Keyboard: CON - the keyboard has fewer keys than an average keyboard ( no delete keys on sides, etc..) so it took time to get used to CON - backlight on the keyboard is not customizable CON - my old laptop had a hotkey to turn off the screen only ( was good for privacy ) PRO- nice spacing, smoothness & travel Connections: CON- like any new ultrabook you only get 1 USB .0 slot PRO- 2 USB C slots PRO - Fast HDMI & SD card slots CON - Audio jack doesn't produce sound good for bass Software (Windows 10): CON- "unlock with a smile" doesn't work at all, it has only unlocked my laptop once with my face even when tried in different lighting PRO- its windows 10, still better than mac os ;) Display: CON - Since most programs & software are targeted at HD 1080p, & this being a 4k UHD display, everything looks small (icons, etc..) PRO - ITS A FREAKING 4K DISPLAY! It's beautiful & the small bezels make it so much better! Perfect for editing my 4k images Camera: Seems decent with nice wide angle, should be a little more HD though because you know... the display is 4k after all Speakers: PRO - Decent loud sound & points at you CON- At max volume it sounds bit muffled / static PRO- Bass is actually decent for integrated speakers Battery: PRO- charging is fast thanks to the USB C PRO - battery lasts a long time, gets me through the day when max charged ( at low to medium brightness, doing casual design work ) Touchscreen: (not really a big fan of touch laptops because it adds extra weight/ bulk & pricing, however...) PRO- It's actually pretty fast & it doesn't seem heavy & bulky compared to my friend's dell touch laptop CON - Windows still needs to improve touch functionality in their software PRO - Pinch to zoom in & out is nice (doesn't work in all programs, such as folders) CON- Sometimes when holding it or moving the laptop I accidentally touch the screen & it moves or closes something I had open... "360" aka tablet mode: PRO- Nice to design with PRO- Easy to adjust screen position to one's liking CON - Too big & heavy to hold like a real tablet. Pad: I dont really use the laptop pads since I always use a mouse to design but I dont like how this pad functions, clicks have to be forced & sometimes it gets left & right click wrong. Also this laptop flickers a lot when swithcing between dark & light screens, I talked to HP about it & theyre support is useless. Final thoughts: I still think it's very good but wished it was a quad core, for the price its alright, it is still better than a mac! If you need strong power for gaming this obviously won't cut it for you, but if you need this for work and or using Adobe CC programs it will be perfect especially the bonus of being able to use a stylus, but remember to be patient when exporting big 4k resolution files.
No, I would not recommend this to a friend
An awesome laptop at a steal of a price.Posted
I have been a Macbook Pro user for about eight years. In that time I have gone through three of them. A first gen unibody macbook pro, the last gen 17" Macbook pro they made (which was the only "pro" quality Macbook I in the lineup) and a late 2014 15" macbook pro, which I am actually typing up this review on. Though I do buy new computers, I don't sell them; and I am currently working on some iOS projects, so this Macbook Pro is still fine for that. Incredibly disappointed with the latest generation of Macbook Pros, and quite impressed with Windows 10 once you turn off all the spyware, I decided that I wanted to go back to PC. Over the past two years, I have purchased two different HP Spectre X360s for my college-age daughters, who also switched to Windows after a lifetime of Macbook use, and was very impressed with them. My youngest is 20 years old and ridiculously harsh on laptops, but the Spectre (hers is the oldest one we own) is still holding up fine. In fact, she has sold three others to three of her friends who needed new laptops once they got to college. Hers is a bit dented and scratched up, but still works like it did when new. My 24 year-old daughter has one that is about a year old, and she treats it with kid gloves so it still looks new. She wipes and rebuilds her computers once a year whether they need it or not, and at the close of the spring semester hers just got rebuilt and took the Windows 10 Creator's update flawlessly. She got her first job when she was seventeen, and it was as a sales associate at the local Apple store. She eventually worked her way up to the "genius" bar and is now happy as a clam with her year-old HP Spectre X360. Mine is the latest (This one) I picked up from Best Buy. I had a Best Buy gift card with $1000 on it, burning through my pocket and the Best Buy clerk whom I first encountered was so rude and unhelpful that I stormed to the customer service desk and demanded they cash out my card. The lady at the counter was going to comply, but when she asked why and I told her, she personally went over to the computer section and got one for me to look at. She was so nice that she made up for the caustic employee that worked in the computer section and I went ahead and bought it. I ended up buying it at the customer service desk instead of the computer sales desk. Hayley was her name. She's a credit to BestBuy. I got the feeling that she wanted to help me more than she wanted the sale. At the time it was $100 more than it is now. It is a super good deal at this price and I'm still glad I paid what I did for it. It is a tremendously fantastic computer at half of what Apple would charge if they still had the innovating spirit to build it; which they don't. Unfortunately that spirit died with Steve Jobs. If my review isn't good enough for you, look at the first comment to the review I am commenting on and you'll see that this laptop is also Jesus Approved! How can you go wrong?
I would recommend this to a friend
Amazing laptop great performancePosted
I bought this laptop a month and a half ago, but it was yesterday when I first had the opportunity to use it for the first time. The first impression: Visually looks much better than in photos. The black onyx color along with the golden edges give the appearance of a premium and luxury PC. The SSD is really fast (Attached a crystalDiskMark test results). Windows restarts in less than 22 seconds and with the Windows 10 fast startup enabled, the system becomes operational (after pressing the power button) in less than 10 seconds. The fans don't work all the time, only when it is necessary, thus giving a quiet environment while working. I expected speakers Bang & Olufsen to have a higher level of sound at full volume compared to my 4 year old Vaio (vpcf-236fmb model that has a good sound), however that does not mean a problem. Overall performance is very good, the 4k display and vivid colors give a nice experience. The USB type C and thunderbolt ports give a great value, they worked properly when I plugged two external disks through a Type C to USB 3.0 Port, with good data transfer speeds between the 2 disks. Also noticed that when it is not plugged-in and using only battery power, the performance does not decrease significantly, the system does not slow down either, but of course maybe that would not be the case when playing games (I have not tested games yet), however common tasks like photo editing, programing, working with word or excel files, watching videos or listening to music are fluid while using the battery. I have not tested the battery life yet, but based on previous reviews, I consider that the average usage time of 6 to 9 hours is a plus and very useful when traveling or working outside, you can easily conclude a labor day. And if it was not enough, fast charging: 50% in less than 30 minutes is great. I still need to continue testing (today is the first day), but so far, I consider to have done the necessary tests to conclude that this Spectre X-360 is a powerful laptop and definitely it is worth the money.
I would recommend this to a friend
I purchased this laptop a few days ago after reading reviews. I know it's a fairly new product and it is difficult to find in stock, so I was happy to get it from the store and not have to order one! I am a long time HP computer fan, but I will admit the last two I have purchased I returned due to their exhibiting problems straight out of the box. After several years using a Dell (which was a very good experience) I took a chance and came back to HP. Overall, so far the system is working very well and I am satisfied. I hope HP has resolved it's manufacturing issues! It feels solid, is responsive, and being old school, I have to say I like the feel of the keyboard. I enjoy using the touch screen, the pen is cool, The display is bright and clear; there are many things that make this computer a very good buy and a joy to use. The few areas I have not been impressed with are relatively minor, but have kept me from giving a five-star rating. First, out of the box, this was the most complicated set up I have encountered with a new computer over the past several years. I'm not sure why, but I am used to opening the box, plugging in/charging and the system completely walking me through everything. That did not happen seamlessly with this system, and I'm still not sure why. Probably a Windows thing, not an HP thing, but it was real. I did pay for Geek Squad support, but if I have to have tech support set up a system, I feel like it's not the right system for me! Everything worked itself out without calling the experts, with a few minor questions (which I will probably call over), but it just left me feeling a little bit frustrated. I purchased the Bluetooth mouse to use with this system. What a great concept to have a mouse that doesn't use a USB port! I love that concept. However, I find it will frequently become non-responsive and you have to wait for several seconds before it comes back. I'm sure that's a Bluetooth thing, but can be quite frustrating when you are deep into something and have to wait for your mouse to come back to you. And finally, the USB port. Yes, there is only one port! If you have any external device you like to keep plugged in all the time, that will consume that single port. So, if you have a fitbit, if you have an external hard drive, if you like to charge your cell phone from your computer, if you have a mouse that isn't Bluetooth, if you have a need to back up your data onto a physical device; that's all you can do at one time. Two or even three USB ports would be preferable to me and my usage style. I knew that when I purchased the system knowing it was something I would have to deal with. But it can be limiting when using the system at home. It's ok when I'm on the go and from a portability perspective. But it's just a different way of using my computer at home. Overall, however, I am happy to be back with an HP and this is an excellent purchase.
I would recommend this to a friend
A decent laptop overallPosted
Given its price tag, this laptop is great, maybe even the best at the moment. The build quality is solid, hinges are sturdy, no gaps between parts, and the aluminum body is just gorgeous (I would even say on par with MacBook Pro). The specs is top notch, laptops with similar CPU, RAM and SSD from competitors would cost over 2000 if not more. The pen works great, keyboard is pleasant to type with and that Windows Hello? 100% accuracy and unlocks the computer in 2 seconds, all I need to do is look at it. And most importantly, while all other companies are eager to drop all ports, this one has every port you'll ever need -- USB type A, USB type C, full size HDMI, full size SD card slot. However, there's one big weak point of this laptop -- the display. On paper it is one of the best in the market, wide color gammet, 4k resolution, thin bezels, etc. However, my unit has a serious light leak on the top left corner. I use Lightroom a lot for photo editing, and if you have used LR before, you'll know why this is a big issue to me -- that corner shows a preview of your photo. This light leak makes photos look brighter and less contrasty in preview, that's quite annoying when I browse through presets and look at the preview panel. Another issue with the display is that mine flickers a lot, and I mean A LOT. Being a student and an amateur photographer, I stare at the display almost all of the time when I use it -- editing photos and reading papers, and the flickering really makes my eyes tired only after a short period of time. I do have to say that my display does not make any sound when the brightness is not at 100%, as other uses mentioned in their reviews. Maybe HP need better QC/QA with their displays. That being said, this laptop totally worth the money and if you're fine with the display, go for it, you won't regret. As for me, I'm returning mine and hopefully Microsoft will refund my Office or at least let me transfer my license for future use.
I would recommend this to a friend
Fantastic Computer For The Most PartPosted
I have owned this computer for a little over a week now. I spent months and countless hours researching for a computer that is built well, has a long battery life, and is very powerful. For the most part, those three things are listed in order of importance to me. This computer has delivered all three very well. The screen is beautiful, the CPU and RAM make it very powerful, and the ssd is lightning quick. The fact that it has a 2GB Dedicated card is amazing to me. Just to give a quick and simple example of the type of gaming I do, I run Battlefield 1 on it at 720p. I run BF1 at 720p because the graphics aren't a huge deal to me. I just want it to run the game smoothly and it does with ease. When I first got the game, I was running it at 1080p and it was doing just fine; however, I want a computer to run well and have a good battery life for as long as I can, so I didn't want to push the GPU to hard. There are very few things about the computer I do not like. For the most part, the fan noise and the heat the computer gives off when running hard is very loud and very warm. It's not that the noise bothers me, but more that it makes me nervous. Overall, this computer is fantastic for someone who wants a powerful, thin, beautiful, and 15" computer that has a fantastic battery. When I bought this, it seemed to be everything I wanted and the best option. I just saw that Dell has released a new 15" XPS that has a quad core i5 (which is more powerful than the dual core i7 in this), a GTX 1050 GPU, and a supposedly beautiful screen for 1599. I am very torn between keeping this or exchanging it because I would LOVE a GTX 1050 and a quad core CPU. If one does not need or want those things, then this computer is what I would get because the feature for a screen that can flip around and a pen is actually quite convenient. The battery in the Spectre is about 2-4 hours better. A couple final things to note about this computer: The keyboard is very very nice, the tracpad feels great, and the entire computer is just so beautiful.
I would recommend this to a friend
Not as good as Yoga 720, but still nicePosted
So I got the HP Spectre x360 15" 2017, and after fully testing it, returned it to get the Yoga 720 15" 2017. Straight out of the box, the Spectre has a 25% brighter screen, but it turns out that is only because when it comes from the factory, the Yoga is set up to adjust the brightness for the environment, and no matter how you set the brightness level, it only gets to 75% brightness, so you have to go into the settings and unclick that box. Both computers have processors and video chips that are fast enough to handle Avid video editing and DaVinci Resolve at full HD. I didn't test the Spectre at 4k. The pen that comes with the Spectre isn't as good for drawing as the Bamboo Ink stylus. But even using the Bamboo, the Spectre wasn't as sensitive as the Bamboo was with the Yoga. For those of you who are used to using a Cintiq with Photoshop or After Effects, I'll say that this screen is pretty good, but you can't turn the Bamboo over and use it as an eraser, and I really miss the quick access buttons and sliders. Being entirely wire free is awesome, but the both the spectre and the Yoga are slightly too heavy for really comfortable drawing at some angles - like if you are laying back and have the computer on an angle so the corner is jabbing into your stomach. Drawing in Photoshop with both computers I found that the touch screen/pen combination had me touching things I didn't mean to touch on occassion. The screens on both computers came from the factory with a slight warm tint which makes skin tones look more attractive, but for professional imaging work, you can adjust the colors in about 5 minutes to truer colors. Processing power.- both will get the job done for just about anything you can want, but the Yoga was clearly faster. So if you're doing a lot of After Effects or color correction, I'd go with the Yoga. Battery life. I tested both by playing youtube videos. This , I figured is more typical use - the processing power for youtube doesn't need to spin up the Nvidia graphics chips, so the additional drain of the more powerful chip in the Yoga doesn't come into play. For both computers I had the keyboard backlight on high for an hour included as part of the test. The Yoga lasted 4hrs15min, and the Spectre lasted 5hrs45 minutes with screens at full brightness. So neither will last you all day unless you dim the screen and are doing something less tasking like word processing. Sound - the Spectre has the speakers facing up towards the user while the Yoga has them facing down. I thought that this would result in far better sound for the Spectre, but I was wrong. The small speakers don't reproduce low frequencies very well. The Yoga takes advantage of resonating off your desk to achieve those low frequencies for a more fuller sound. But if you have it on your lap, your results will differ significantly. So depending on how you use your device, the yoga will be much better or much worse. A serious consideration for choosing between the two is the accessory ports. The Spectre has only one regular usb, so if you have a lot of external drives and other devices, you won't be able to use them without adapters. The connections it comes with may be the bomb in the future, but right now, there aren't a lot of devices with those connections. So overall, the spectre is prettier and the batteries last longer, but is not as good for serious work.
I would recommend this to a friend
HP's best laptop yet!Posted
The HP Spectre x-360 15" laptop is probably HP's best PC yet. The machine oozes quality all around. I researched this laptop for quite some time before purchasing. I was a little hesitant because of the $1500 price tag. But after reading all the online reviews on many PC netmags, I decided to bite the bullet. I was not disappointed. The Spectre is a beautiful piece of machinery. The moment I took the high quality laptop box from the shipping box, I knew this was going to be something good. The laptop comes packed in a matt black box and everything is neatly packaged. I thought for a second I was opening an Apple product. Once out, the laptop was solid. The black-bronze color was expertly applied to the metal. No chips, paint mis-match. No, this was a premium machine. Start up was fast. In fact, after a couple of months of use, the laptop goes from off to desktop (including Windows Hello) in about 15 secs! The display is beautiful and razor sharp. Text is clear and black with no signs of pixelation. At first, the glossy screen was a little too much for my tastes, but now I am used to it and have no issues with glare. In fact, I love the screen. Deep blacks and full color fills all 15.6" of the widescreen display. The keyboard is one of the best I have typed on. The travel on the keys is excellent! Every word I type is solid and effortless. This is one fine machine! The trackpad is large and sensitive and I utilize all of it. The Bang & Olufsen sound system is very loud and clear, albeit lacking in bass, but no worries, just plug into external speakers. Every piece of software I throw at it is handled without any delay. This is a powerful machine. Sure, it's not quad-core, but unless you are doing heavy 4K video editing, the dual-core i7 does some serious a-kicking. I run the Adobe products (Photoshop, Illustrator, & Indesign) with no issues at all. MS Office starts up in a blink of an eye without the slightest hint that there is any effort by the CPU. I can go on and on about this laptop. If you are thinking of buying this machine, do not hesitate. It is worth all $1500 and more! I am a hardcore Mac & PC user, and I can tell you that this HP Spectre x-360 is by far one of the best laptops in either platform.
I would recommend this to a friend
one of the best laptops I've ownedPosted
I bought this laptop for completing my computer science masters and i have to say it's one of the best purchases I've made in a long time. the computer has top of the line specs and discrete nvidia graphics to help you handle work and a little gaming. plus the 4k screen is drop dead gorgeous. i didn't think I'd notice the 4k resolution on a 15.6" screen but I was so wrong. Text looks so crisp, videos look so high def, images look so clear. The display doesnt seem to be a full hdr 10 display (still looking for an hdr benchmark tool) but it seems to have some level of hdr as the colors do pop out. this laptop is great for coding, 4k and high display ppi give you plenty of screen real estate so you don't have to endlessly keep scrolling thru your lines of code. however, if you enable 4k resolution, the scaling of icons will be very tiny for 3rd party non microsoft programs and apps. I have good glasses that i wear all the time so it doesn't bother me. also, the pen is great for note taking. in class, i use onenote to type notes and am able to take screenshots of my professors' PDF, paste in onenote, and markup their slides with the stylus while they explain the diagram on their slides. Its seamlessly integrated with the OS and will quickly detect pen input and allow me to markup/draw without me having to select the pen type or color, it just knows. only thing that this unit lacks is standars USB ports, which it only has 1 of. however, the laptop is future proof since there are USB C ports (one for charging) and a thunderbolt port. I like that i can buy a USB C compatible power book and charge the laptop with that instead of having to hunt for an electrical outlet. i will be buying a usb c to usb 3.0 hub as i do need more usb ports. battery life works great for me, it lasts me thru all my class sessions. so far I've used it for 7 hours straight and it still had 50% juice left, though i was on power saving mode and mostly text editing/coding. design is sexy, one of the best looking windows ultrabook on the market. very thin. heads will turn. all in all, the best laptop ive ever purchased. i believe itll last me a while and it can handle everything i throw at it.
I would recommend this to a friend
Sadly I am returning itPosted
This came really close to being the perfect machine, I really wanted it to. I have been waiting to replace my Lenovo Yoga 2 Pro for a long time, alas HP has let me down. Since most computers with the same specs are expected to behave comparably, I wont gloat over the SSD or i7, any flagship device with an SSD and i7 should behave comparably. I will just focus on elements that that are specific to the Spectre. PROS 1. Keyboard is fantastic, one of the best I've typed on. 2. The machined chassis feels really nicely built. 3. The audio quality/volume is fantastic, this was the biggest "upgrade" from my yoga. 4. The battery, on powersaver, for watching movies is decent, but not the best out there. (6.5 hrs on power saver has been my max for streaming netflix). CONS 1. The power adapter keeps disconnecting from the laptop. For example, I have it sitting on a table, I rotate the laptop 30 degrees, that motion is enough to disconnect the charger, even though it moves only about a millimeter, it loses connection and stop charging. There is no locking mechanism that keeps in in place. I have been unable to use the laptop plugged in on my lap, as it keeps disconnecting with every movement I make. 2. The battery/power optimization is very inconsistent. Two full discharges while streaming Netflix at 90% brightness with Power Saver on, gave me about 6.5hrs of battery life each time. Yet on another occasion, I turned off the Power Saver, and tried updating the Nvidia drivers, ended up being stuck for about 20 min "waiting to install" and lost close to 30% of its battery life. At that rate it would last barely 2hrs. 3. The weight is a bit too much. I understand HP increased the weight to add to the battery, and had the battery blown me away, I would have foregone this criticism, but since the battery life is fairly mediocre for a premium laptop, the weight is a hindrance. (The 4k Yoga 910, which I will likely switch to, has been tested to reach about 20/30% more battery life, even though being only 66% of the weight (admittedly with a slightly smaller screen). 4. The fans are quite loud during full load, I have had to throttle this down to maintain my sanity. However, throttling using power settings seems to fix this issue. 5. The screen, while being beautiful because its a 4k screen has a weird texture when one looks at it from about 14in or closer. I opened up a white word document on my work Dell laptop (14in 1080p) and put it side-by-side with the Spectre, only to be disappointed. Looking at both from 14in away, I cannot see the individual pixels on the Dell, and there is just a slight hint of texture from the pixel grid. On the 4k Spectre, granted the text looks sharper, yet all the white space has an annoying crisscross texture, it literally looks like fabric. I have a 27in 4k monitor, and I have had the Acer V15 4k gaming laptop, both 4k machines, and both have not had this issue. Overall I'm really disappointed, I wanted to love this machine, but the few cons killed an otherwise amazing machine. I am hoping problem #1 and #2 are just issues with my own machine. I am planning on returning and trying out a Yoga 910 while I still have my return window.
I would recommend this to a friend
By day three this computer was failing me badlyPosted
Upon opening the box, I thought, wow - what a great looking machine. The packaging was really great and the laptop was "beautiful". Charging it and using It for the first time was a great experience. With a full charge, the battery lasted over 9 hours - wow. I really liked the speed with its 16Gb RAM and 500Gb SSD. However, I noticed from the beginning a variation in the video's brightness. The laptop was in my dining room on the table with the lights on yet the monitor's brightness started getting dim and then bright and back and forth. That was day one after a full charge. I let the battery fully charge once again (over night) and got back to the computer the next day. However, day two brought more problems. First, the audio stopped working with a notice saying to run an app to fix the audio. I did and thought it was fixed. The video brightness did more and more of its oscillations and the battery only lasted about 6 - 6.5 hours max. After doing another full charge on the battery, day three started. Audio stopped working again with the same notice from the computer. Video continue to do its fancy brightness oscillation once again, and the battery lasted a maximum of 4 hours. I updated both video and audio drivers from the HP website with the same results later on. I finally made the decision to take the computer back and try again. The store was excellent. They gave me the option to do pretty much what I wanted to do. I chose to NOT repurchase another HP identical system. Several things I really liked (originally) about the HP laptop included: 1. Keyboard layout and large trackball/mouse pad 2. Great amount of RAM (16 Gb) 3. Really fast SSD 4. Keyboard's tactile feedback - really responsive. 5. HP's included software So, would I recommend this computer to someone else? Hum, that's a hard question. If they didn't have the problems I had then yes. However, I think HP needs to put some more effort into the video and audio drivers and clear up their problems. Perhaps PUSH a fix out to the computers so that customer's won't have the same negative experiences I had. Of course, something else was going on regarding the battery and perhaps HP needs to reevaluate the batteries' manufacturer but that's beyond my level of expertise.
No, I would not recommend this to a friend
Nice premium laptopPosted
Having a 4k display is pretty nice, but be warned that the OS comes zoomed in at 200% just to make things large enough to look normal. I zoomed back to 150% so I can leverage the larger desktop space that many pixels provides, but it does mean that things like menu text, icons and even web pages show up unexpectedly small (I had one website that actually looked like it wasn't loading properly, but it was just not filling the whole screen like I'd been used to). My other complaint is that there is no replacement power supply available. With my previous laptop, I had four power supplies (work, upstairs, studio, and one I carried with me in my bag). Because this device charges via the USB-C port, and the charging port is reportedly crippled (won't work with 3rd party chargers), I'm stuck with the single charger that it comes with. On the up-side, even with several hours of use in the evening at home, I really don't need to charge it, so I could probably leave the charger at work. Previously I had a 17" laptop and this one is a LOT smaller. The keyboard is pretty decent, but too small to have a 10-key number pad (which I didn't realize how much I used until I didn't have one). I wish they'd have found a way to arrange the arrow keys so that all four could be full-size keys (the up and down arrows are half-size and use the space of a single key). A couple of reviews I'd read said the speakers were surprisingly loud. I didn't find that, but they are sufficient for watching videos and most media. I recently purchaesd a JBL Flip 3 and paired it with my laptop via Bluetooth. It has been working quite well and I like the sound of the flip quite a bit better than the built-in speakers. I tried to use the laptop in tablet mode once, even with the stylus, and I'm having a hard time getting used to working with it that way. I'm finding I still like taking paper notes and scanning them if I want an electronic copy. That said, I do like the touch-screen a lot. When showing other people content on the screen, it's nice being able to just reach and grab, or drag, or even "click" things with my finger. If you're looking for a premium laptop, and considering the Spectre X360 15" with 4k display, I'd say just get it. You'll be happy. Oh, and my Galaxy Note 5 just got the Nougut upgrade! Woo Hoo! Not that this has anything to do with my laptop, but I figured you might be happy for me. :D
I would recommend this to a friend
Maybe I got a dudPosted
I'm willing to accept that maybe I just got a dud and hopefully HP will replace it because I've had the laptop too long to return it to HP. The trackpad is pretty unresponsive. Two finger scrolling is inconsistent. The trackpad is generally very slow and since it's so big you have to reach very far to the right to right click. Often when I want to right click it registers a left click. The laptop gets very hot and loud under minimal load. The charger stopped working after a few weeks, but HP did replace it. I can type in my password faster than Windows Hello can recognize me. On the positive side, the laptop is beautiful, the screen is great, construction seems feels solid, and I enjoy the keyboard. I think what I mentioned before likely speaks to the quality of the laptop and probably would be similar for others. The remainder of the review applies to my specific unit and my experience with HP support. I'm totally willing to accept that it might be just my unit that slipped past quality control. And look, tech support is never a joy. My laptop is frequently getting very hot. I believe it started with the HP Support Framework eating up tons of resources and maxing out the processor. I think that because the laptop was getting so hot, it caused hardware issues. When doing basic tasks like browsing the web and opening new tabs, I get short freezes, or all the windows turn black. Audio is occasionally garbled, and wifi is frequently dropping. I have had two HP Chat sessions and have not been able to solve my issues. I was told several weeks ago that someone from their escalation department would call within 24-48 hours. I went through the Web Chat Support process again and was told again someone would call, still no call. HP did send a package for me to send the laptop in for repairs, but given that it is a new laptop and one of the top of their line, I am hoping to just get the notebook replaced. I use it for work and it would put me in a tough spot to be without a laptop while it's in for repairs.
No, I would not recommend this to a friend