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Rating 4.5 out of 5 stars with 871 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 871 reviews
  • Rated 5 out of 5 stars

    Excellent 2 in 1, Powerful Specs, Amazing Screen

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    Posted .

    I have been looking to replace my current laptop and tablet with a capable 2 in 1 device, but was waiting for certain features to standardize before making a purchase. With the newest version of the HP Spectre 15t (8th Gen Intel CPU), I have finally found what I need. The device size offers a perfect combination of portability yet enough screen real estate to get work done. The 4K screen is beautiful by the way, but is glossy so will reflect light. I use a MS Surface Pen, and it works perfectly with OneNote. Ample IO ports including Headphone Jack, Full Size HDMI, SD card reader, 1x standard USB Type A, and 2x Thunderbolt 3 enabled USB Type-C ports. Both ports will charge and provide Thunderbolt3 data speeds, including all 4x PCIe lanes being open so it will work perfectly with an eGPU enclosure for added graphical performance. I am Currently using this as a desktop replacement at work, where 1 USB Type-C cable goes into my dock, and provides power, keyboard, mouse, speakers, and outputs to Dual Displays. The backlit keyboard is excellent and provides a great typing experience. Large track pad feels great and supports Win 10 gestures. Performance wise, this thing rocks. It has the newest 8th Gen Intel CPU with Quad Core support, 16GB od RAM, and a dedicated Nvidia MX150 GPU. While not as powerful graphically as an actual "Gaming Laptop"(nor as bulky) it is way ahead of integrated graphics found of most notebooks. Screen shot attached of a 3DMark benchmark score to compare performance for those interested. Overall I have been very pleased with this laptop, and love the added functionality of the 2 in 1 design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and capable machine

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    Right out of the box, this computer is gorgeous. Having used it for a few weeks now, I can confirm that it's not just about looks. It feels very solidly-built. It is very capable in running a number of modern games (although I am not playing anything extremely intensive), as well as heavy web browsing (lots of tabs open simultaneously). The 4K display is beautiful. There were very small issues with scaling in a few programs, but they are fairly simple to resolve, even if it requires signing out/signing in a few times to get it right. And the battery life is great. Even with the power-hungry display, I can use the computer most of the day without needed to plug in. The only thing I wish is that HP made it easier to figure out: 1) where you can get a second charging cable and 2) which active pen styluses work on this computer. (I went into a BestBuy store to test some styluses and ended up getting the Bamboo Ink, which works perfectly with my model.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 laptop 3 years already

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    I purchased this hybrid 2 in 1 laptop almost 3 years ago in 2017 and it’s still a beast. Top of the line specs still apply such as the memory and intel i7 processing chip which is now in its 10th generation. Powers up ultra fast due to solid state drive. Battery power is manageable under battery saver but could be better on higher end laptops such as this. Great facial recognition software which protects from unauthorized use. Comes with great carrying and storing case which protects the laptop. Overall great purchase and hopefully will continue its amazing usage for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Striking impression

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    Posted .

    The moment you take this laptop in your hands you realize you are holding something extraordinary and expensive, just like jewellery. And provably this is the reason why I keep picking up this laptop in my hands without any reason. Programs open up lightening fast, there is no boot lag, and installation is also a breeze. If you have a lightening fast internet, you will come to know its real might on this machine. This laptop doesnt come with a stylus, so i bought a bamboo ink. The response to thincknes of lines is amazing. Tried a bit of gaming too like CS GO, and it didnt dissappoint. I got it just for 1200 bucks on sale, so its bang on bucks for that rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great convertible that can handle HDMI

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    Posted .

    I have the laptop connected to a USB-C hub that connects the cat5, power, two Logitech receivers, and HDMI.Handles those connections just fine off of a single USB-C port. There is an additional USB-C port on the laptop itself. As well as a HDMI port although I am using the one on my USB-C hub in order to only have to unplug one cable on the go. The HDMI is a 60" 4k monitor that I have split into desktops. This system handles it with a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Fab

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    Posted .

    This product is absolutely amazing. It works much better than expected. I specially love the display as well as the facial recognition protection. Only I am able to get into my computer. Don’t hesitate to purchase this product. You will not be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fast laptop, great sound but many miscue

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    Posted .

    outer of the screen too small so when hold the screen to move the laptop the contend scroll down because its a touch screen. mice pointer is white color and so small difficult to find it on screen. when folding to a tablet the keyboard keys still loose make it difficult to handle the tablet mode. power button should be in diffirent location there are lot of time accidentally turn off laptop when moving it. the 2 USB C so close to each other so when plug in the adapter for USB it cover the other USB C.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great design marred by poor quality control

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    Pros: Powerful, long lasting battery, bright and rich screen, keyboard, and tack pad Cons: Left speaker is on the fritz; sometimes it doesn't work at all or sounds like there is a loose connection. Video camera has a purple tint in all but the brightest of rooms. In low light the screen noticeably dims, causing me to manually readjust back. For a flagship HP product I would anticipate better quality. Now I need to figure out how to get these issues resolved under warranty. Not what I would have anticipated a month or so into ownership. Based on Google searches my issues are not rare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Revolutionary Computer

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    Posted .

    Sleek, elegant, precision computer. Great speed. Responsive to touch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Product

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    Posted .

    I bougth this notebook 15 days (03/13/2018) ago. It turn on only 3 times. I spoke with a bestbuy asistant, bug dont give me solutions. I am very deception Smith bestbuy. Please, send me a mail to give me a solution. The notebook is in guaranty yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent best features I found for the price

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    Posted .

    I had gone with the previous generation via open box with the 7550U cpu and because of the huge enhancement to the architecture Intel released with the 8550U I had to return it and go with this model. Some processor design gymnastics was done to go from a 2 to 4 core processor by lowering the idle frequency but jumping up the turbo frequency. Just check out some of the bench marks out there for the 8550u compared to the 7550u and its astonishing. However as I will mention later in the review some of these benchmarks can be misleading. So I'm going to write this review a little differently by listing what I absolutely love about it and then some challenges I see coming up trying to put all this power in an ultra book chassis. Pros: laptop charges through USB-C, convertible 2-1,Lightning fast ssd, 4 core 8th gen intel processor, Thunderbolt 3 port , onboard audio I am enjoying, stunning 4K glossy display, and a rakishly built chassis, comes with high quality travel sleeve. Ability to add an external eGPU....yes I said an external eGPU, the Spectre x360 has played very friendly with this technology(in short ability to run desktop graphic cards through thunderbolt 3 port, lots of success stories out there) From an ergonomic and design perspective, I would recommend seeing this laptop in person, the Spectre series, last generation and this generation, are absolutely beautiful. Really have not encountered anything negative yet however I am seeing the following potential issue, Synonymous to having a big car engine under the hood but not enough road to test it out. For the car it would be available road, for this laptop it would be temperature constraints on the cpu I'm getting excessive cpu throttling(meaning to cool unit cpu speed is cut, so although it can turbo up to near 4k frequency you might be pinned at 1.8k because of cpu throttling). Running initial tests on temperatures I am seeing this. For multi threaded driven applications I see this not being much of a problem. But single threaded may cause premature throttling. I'm still looking into this, I would recommend an external vacuum cooler to explore solutions to this). I haven't spent much time in the BIOS yet but some BIOS all intel step technology to be disabled which could alleviated some of these symptoms but research is showing HP has removed this from the BIOS. For my test I had the cpu load at 100% per core, and my cpu was pinned to near 1.8 rather than the full cpu capacity. The laptop was doing prime number analysis on a 4 cores in a well ventilated room and position. If anyone finds heating solutions for this please let me know! I am curious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8th Generation Intel i7 Spectre 360

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    Posted .

    Did a lot of research prior to making my mind to go for the 15.6 inch 4k Spectre 360 with 8th Gen i7-8550U processor. My other options that I was interested in was the Dell XPS 15 (9560) or the Lenovo 920 (coming out soon). The Dell XPS is a powerhouse machine with i7-7700HQ processor & GTX 1050 GPU but the 15 inch does not come with 2in1 option...also I have not heard about when dell will refresh with model 9570,,maybe with i7-8700HQ whenever it launched in 2018..The Lenovo was interesting as well as it will have the i7-8650U & that awesome hinge for the 2in1 but i backed off because of the 14 inch display...I was set to get a 15.6 inch 2in1. So now to this Hp Spectre...my favorites on this are First the craftsmanship of this machine..its beautiful & very steady...very luxurious. I tried it on display at Best Buy & fell in love with the low key keyboard & the trackpad...both of which are way better than Dell & Lenovo. Secondly the 4k screen of this HP is awesome..Dell is right there is well with thin bezels but I do not like the camera at the bottom of the dell. The spectre's touchscreen & ability with windows ink is awesome..the touchscreen works as a charm on all 3 modes. Top notch display I would say. The laptop is very thin overall the screen & design overall compliments each other. Thirdly the 8th generation intel processor upgrade here is awesome...4 cores, its fast & the SSD is super duper quick on shut down & start up.. I do not do a lot of graphics or video editing but I do use a lot of tabs on internet browsing & multi task with excel & word at the same time...In the 5-6 days I have used this with multitasking, this laptop handles it smoothly..did not experience any lags or throttling. Other Notes - Online on BB it states to come with a stylus but as I read on the first couple of reviews that the stylus was missing, I had BB rep open the box in BB & yes the stylus was missing. They offered me the Wacom Bamboo Ink pen which is actually better than the HP active pen so I was lucky to get it free. I would recommend you do the same if buying in the store. The stylus synced via bluetooth with no issues...works like a charm. Battery life is ok...I keep the machine at 4k setting so it gives me less than the stated battery life in the specifications. I have not had any cons yet but will update so if I do face anything. Overall this Spectre 360 15 with 8th gen i7 processor is a beauty with great processing power so my needs. I would definitely recommend to anyone that has ~same needs. This is my 2nd HP laptop so I am glad I stayed with HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right For Me

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    I got back into photography 2 years ago and realized that I would need a laptop to use for Lightroom CC/Photoshop CC when traveling. My desktop was aging, so the new computer needed to be powerful enough to replace the desktop. My Photoshop use is not very sophisticated, mainly focus stacking and panorama stitching. I looked at Macbook Pro, Dell XPS 15 Touch, Lenovo and a few others. For a while I talked myself into the Dell because the specs were amazing, but in the end settled on the Spectre 15 with the 8th Gen Intel processor. It was a lot less money, but had lesser specs, but it was appropriate for my use cases. I don't play video games or do engineering, so I didn't really need the $2,000 plus type machine. The NVMe hard disk leads to amazingly fast boot times and IO operations. The new processor does well on multi-threaded apps and somewhat less so on single threaded apps, but the app I use with the greatest processing needs is multi-threaded (Photoshop) so this system works very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best PC Laptop on the Market

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    Being an Apple guy, I needed a Windows machine for my work from home job. Let me save you the research (studied the reviews on PCMAG and PCWORLD as well as the forums), as I’m self-diagnosed OCD when it comes to researching things to death. This is the best, hands-down Windows laptop and may I dare to say best laptop period (yes, including Apple). Lightning quick start ups and shut downs, multi-tasking is effortless and is very quiet. The touch screen and phenomenal 4K clarity is the icing on the cake. Paired with the new 42.5” LG monitor (Amazon) as an extended screen, wireless Logitech mouse and keyboard, this is a powerhouse setup. I keep the spectre flipped up (keyside down) and reversed into tablet mode and use it as a second screen and the “brains” to my main 4K LG monitor. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb laptop for business and some gaming

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    Posted .

    This is a beautiful and very well made laptop. Mine has been running like a champ so far, not a single problem. Fantastic screen, albeit some minor light bleed on the lower right, but that's typical for IPS displays. Keyboard and touchpad are top notch, plenty of ports and a full size SD slot, which makes it very nice for photography. And because it has an Nvidia MX150 built in, it's surprisingly good for games. Generally you'll be able to run most older games at 1080p 60fps at high or better settings, and in some cases even at full 4K (i.e. Burnout Paradise). Newer games can vary, but think generally 900p - 1080p at mid to high settings at 30 - 60 FPS (i.e. Tekken 7 @ 1080p 60fps mid-high settings).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Powerful, Long-Lasting Laptop

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    Posted .

    The Spectre is a laptop that doubles as a tablet. I don't expect to use it much in tablet mode, if ever. Consequently the touch screen is often more an annoyance that a positive feature. I sometimes touch the screen while pointing out something to a colleague only to accidentally make an unintended change to the display. But that's just one of a few minor quibbles. The primary reason I bought this machine was the 500 GB SSD drive. The laptop boots up in seconds, and operations that involve a lot of I/O to the hard drive are very fast. (I mostly use this machine to run ArcGIS Desktop for the class I teach in Geographic Information Systems.) The laptop has a slim form factor which makes it lightweight despite the relatively large 15" screen. My last laptop was a 13.4" screen that was adequate to the job, but the extra real estate offered by the 15" screen is much appreciated. In fact, I had to reduce the Display from its recommended 3840 x 2160 setting to 2048 x 1152 to make it easier to capture readable screenshots. The screen was quite legible at the higher resolution, but the text was too small to project in PowerPoint presentations. Battery life has been quite good. I haven't tested the battery from 100% charge to near 0%, but I've routinely worked 4 - 5 hours without charging. About the quibbles: The matte finish of the device is very attractive, but it shows handling marks that were easily disguised on my previous HP Pavillion's textured surface. The trackpad no longer has dedicated left & right mouse buttons, but instead they are integrated as the lower part of the trackpad. This seems to be the trend with most modern laptops so it isn't a differentiator when buying, just something you may need to adapt to. Finally, the design makes it unusually difficult to raise the screen and open the laptop. There is a small incised space at the front for inserting a fingertip, but raising up at that point usually lifts the entire device rather than raising the screen. None of these quibbles should discourage you from purchasing this otherwise fine laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine! Easy to setup and get going.

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    I am the person who becomes a subject matter expert before I buy a product. I read every review on all of the top laptops on the market. I went to Best Buy to physically check them out. Honestly there a lot of awesome laptops out there. Before I went to do my scouting I had narrowed my prospects down to the latest generation Dell XPS 13" or the HP Spectra 360 13", 2 in 1. Once I got to the store I was like, WOW! So many awesome machines. I found my two top choices and they were as advertised, beautiful incredible machines, but neither of them were going to be on sale on Black Friday! Hmmmm! So I looked at other machines. Whew! Now my head was spinning! What am I really looking for? Laptop, Tablet, 2 in 1. The reason I was looking at Laptops was because my Ipad was old and outdated and it was time to upgrade. I had decided on going the Laptop with a touch screen route during my evaluation of what my needs were for various reasons. One of the most important being that I have a Windows 10 Desk Top computer for my primary system and I wanted a seamless interface. Other considerations were; I wanted a usable and functional keyboard, I wanted touch screen for convenience, I wanted a computer that could handle anything short of gaming, I wanted awesome graphics, I wanted optimal memory and SSD storage, I didn't want to break the bank. While I was looking around after being wowed by the Apple products I went back to the Windows 10 machines and found this Hp Spectre 360, 15" 2 in 1 with the specs that I was looking for. It was a beautiful machine but was 15" and bigger than what I thought I wanted. But it did have the memory card reader that the 13" machine didn't have. And, it was going to be on sale on Black Friday. I left the store and went home and read all of the reviews on this machine. It's not the fastest top end machine on the market, but those machines are $1000.00 more than this machine. For the price range it is one of the best machines on the market. About the only negative I read about it was that it gets a little warm in your lap while using it, and it does, but it's really not that bad. Bottom line: This is an incredible Bad @$$ machine!!! You can use it as a laptop or tablet and if you have a Windows 10 system in your office or home the interface is incredibly easy. So far I am loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints with it so far

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    I ordered it online on Thanksgiving and received it 4 days later with expedited shipping. So I haven't had a lot of time to determine its full capabilities or discover any flaws. One thing to point out is that the keyboard does not have a numeric keypad. Since my 15" HP Envy did, I assumed this would too. That was my fault. So I have a Bluetooth keypad on order. (If you decide to get one, note that most of them say "Bluetooth" but only work with the supplied receiver which would tie up the one USB 3.0 port. There are some though that will work directly with the built-in Bluetooth.) Having SSD instead of a hard drive obviously makes startups much faster. Being 512 GB should handle most needs. This computer is rated as ready for "Mixed Reality" mode (Microsoft's virtual reality), and indeed it passes the Windows test for meeting the requirements. (It will of course require buying the $450 headset and installing 2 GB of programming.) There are only 2 USB ports, a USB-A (3.0) on the left side and a USB-C (3.0) on the right. So if you don't want to tie up the port, you'll need a true Bluetooth mouse that doesn't require using its own receiver. Having built-in Bluetooth is also nice since you can connect to your cell phone to download pictures, etc So far my only gripe is that not only does it not have the numeric keypad, but the DELETE/HOME/PAGE UP etc buttons are not where I'm used to them being. If BB is reading this, you need more help in your stores at this time of year and need to get your online computer system fixed before next Thanksgiving. But that's another story.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Laptop, Dissapointing Issues

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    This laptop was fast, ascetically pleasing and fun to operate while i had it. As a web developer and graphic designer, this laptop really appealed to me and i waited half a year to get for the right price along with Lenovo Yoga 720. Unfortunately, it had a couple issues that were hard to overlook for the money i paid for it. I actually went through 2 before i decided to not bother with it anymore. For some reason, the laptops had a hard time being quiet. The fans would constantly run and get really hot, even while only just web browsing. It got really annoying running Photoshop and apps that even used a slight amount of power. The fans would get louder constantly until you close what your were doing. Only for it to do it again shortly after. Off the charger, the laptop would emit a high pitch noise if the brightness was turned on high enough. The laptop also emitted some kind of electric, scratchy noise occasionally. I believe it was called "coil whine" and there was a Youtube video that demonstrates what it sounds like. If you are in an open room/environment, you probably wouldn't notice too much but you will when you are working in a quiet room. Tried doing a clean install and install updates to the drivers, but most were completely useless. It may have possibly gotten worse when i updated the BIOs, and the files provided would not allow me to rollback. As for positives, the screen was great to look at and very responsive. The laptop was really fast and the speakers sounded great. Plenty of space & ram to do your everyday tasks. Too bad this version did not provide the pen for me to try Windows Ink. Tablet mode was cool but the laptop was kind of awkward to handle since it is near bezel-less and pretty heavy. I almost hated how you had to be really careful so you would not scruff or scratch the finish on the laptop. You will want to baby this laptop if you care about it. Tried to look for solutions to keep it before i returned my last one but none were available. It's a shame because i really liked it, but it's hard to consider keeping when you have issues and see more coming in the future. Too bad, since it seems like everyone else sending in reviews got the "perfect laptop with no noise". Maybe i was at the wrong end of HP's quality control. Moving on to a better deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE LOVE LOVE This Laptop

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    I'm not really a techie so I'm not going to bore you with megabytes and graphic cards, etc. What I do want you to know is this laptop simply ROCKS. With the SSD drive, it's lightning fast and the 4K Ultra Screen is so amazingly sharp and bright, it's simply stunning. I replaced a 4 year old Asus laptop that was nothing but a problem from day one, and required screen replacements and I think the Geek Squad online support team knew me by name. This machine is SEXY (if I haven't mentioned that) and the setup was simple and I've not had to make a single call for support. YEAH! The dark grey and bronze color combination is simply beautiful. It's really light and doesn't put out much heat. And it comes with the latest in connections, such as USB 3.0 and USB 3.1. Note: There is only one standard USB port. I use a wireless mouse, which would have taken up that one port, so I just got a Bluetooth Mouse to free up that port. The speakers are certainly good, not fabulous, but I don't know of any laptop with fabulous speakers. If I want great sound I use my better quality Bluetooth headphones when I want to watch a video or listen to music. The only thing I might have changed if Best Buy stocked it, is the get the 1 Terabyte version of this laptop. They only stock the 512GB version, which for someone could be a bit low on memory. So, I solved that by also buying a 1 Terabyte SSD external drive, which I now store all my photos and documents on, leaving all the space on the laptop just for programs. This isn't inexpensive, but if you've had to buy laptop after laptop like I have and you want something really special, which should stand the test of time, you won't regret buying this sexy machine one bit! Did I mention how sexy this thing is??

    I would recommend this to a friend

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