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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 952 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K touch screen, powerful performance, and sleek design. They appreciate its gaming capabilities and user-friendly interface. However, some users have concerns about its overheating issues, limited battery life, fan noise, and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 952 reviews
  • Cons mentioned:
    Battery life, Overheating

    Rated 4 out of 5 stars

    Good but hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is definitely great. Works well, definition is amazing, the computer is super fast. Only down side is it gets very hot and battery doesn't last as long

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop, excellent screen and audio the only things it didn’t like about this laptop are it’s battery life and the fact that it heats up fast while doing simple tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen

    Rated 4 out of 5 stars

    Easy to set up and great video

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just what I was looking for - even got it on sale. It has a sleek design and feels solid. The screen is very clear and the touch pad very responsive. So far so good with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heats up

    Rated 4 out of 5 stars

    Great but be aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, however gets very hot. Purchased a cooling deck so no issues now. Battery goes quick but not surprising with how fast and bright this laptop is.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! So fast and it can handle so much at one time. Battery life is decent and I really enjoy the 2 in 1 design and using the pen that comes with it. People also comment on how sleek and nice this computer looks as well. Great piece of technology here.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Poor battery and sound but great performance and s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking laptop...Great picture quality...Great specs and performance especially for the price BUT POOR BATTERY LIFE AND SOUND...MAKE SURE TO BUY A WARRANTY FROM BEST BUY BEFORE YOU PURCHASE THIS LAPTOP. The performance is Great but like I said battery life is poor I'm getting 3 to 4 hours even on battery saving mode... The sound is not Great its okay and after I updated it, it started to act up and sounded low and static like...I tried to restart and reset it but it never sounded the same even though it was an okay sound before. BUT IF YOU DO PURCHASE THIS LAPTOP PLEASE PURCHASE A WARRANTY FROM BEST BUY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Powerful
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of apple products so I decided to give Hp a chance. This laptop doesn’t disappoint, it’s more powerful and has more features than my MacBook Pro. The only downside is the battery life is terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Great looking laptop with compact design. Beautiful screen, boots up fast. Unexpected bonus, came with a nice leather carrying sleeve with space for HP Pen. Purchased on sale for great value. Very happy with purchase and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Amazing display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That OLED 4K screen is absolutely gorgeous. Haven't done gaming but I'm sure it'll run just fine. I read some people say it got loud, but that only happened when it was installing all the updates. Hasn't done that since. Overall, it's amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Prettiest laptop ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this laptop so far. I think its the prettiest one I've ever had and the performance has been good so far. I haven't used it for the more demanding tasks it was intended for yet but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as my new work computer, it is fast, touch screen and can be used as a tablet! Super versatile and would be great for work or a student! I highly recommend. I had HP before and I loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    HP 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, the oled screen colors are out of this world. The laptop is beautiful and fast. I use it with an eGPU and I can’t be more happy. Portable and then at home I can still play games no problem. H

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it's speedy, sleek and has enough memory for what I need. The only thing that I've noticed is that the fan runs quite often and it can get hot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    It exceeds my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the keys, and the start up with face recognition saves time. The beautiful photos on the screen are more clear, and I am enjoying this computer's speed and size. I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great editing laptop.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many things to say about this computer, most of them good. First, it looks great and the screen is beautiful. I have the oled option and it is stunning. Second, it performs well and has the capability to switch between performance modes which is nice. Now, the main bad things. The fan can be very loud and it can get hot at times. Also, the webcam is not great in any lighting that isn’t perfect. Often is blown out or too dark. Otherwise, great buy, don’t regret it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about a month, so far it's been great. Screen looks sharp, super fast booting with the SSD, battery life is great, and the touch screen is nice. I wasn't so sure about having to use two keys to use the function keys; turns out it can be changed in BIOS so they default to F1-F12 and you use the 'FN' to do the alternate functions. I do programming and my development software uses the function keys for many things. If I could change one thing, I wish I could trade one of the USB-C ports for another USB-A port. Only having one USB type A isn't all that convenient if you have to use a hub to expand them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    Excellent laptop - Best lightweight laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife who loves this. Screen is excellent, very fast and is exactly what she wanted. I converted an apple fangirl! Does run a little on highest settings so be careful if using on your lap.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Overall great, with a usable 10 key pad on a 15 in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it a week now. I like the easy interface on setting it up with various software. The screen is incredible. It's fast, but the laptop I am coming from is 10 years old. I like the design and look. It isn't actually not black, it's brown. The power button is in a weird spot, the back left corner. Not a lot of ports, but not bad. I like the 2 in 1 function, but a little heavy for that. I seem to get about 8 hrs for battery life. Comes with a chargeable pen and a "sheath" to protect it in for travel. It might sound funny, but it was one of the only 15 in laptops that had a useable 10 key pad. Others were too narrow for my big fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Spectacular screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love the screen on this computer. It's all working well so far. Battery life not great, but I knew that going in to the purchase. Worth it for the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Keyboard so easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighted key board is easy to see. This laptop is very light weight. I do wish it had more then just one usb outlet

    I would recommend this to a friend