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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 279 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Sprocket 2-in-1 Photo Printer's excellent print quality and ease of use, with many praising its convenient size and affordability. The app's user-friendliness is frequently highlighted. While some users found the viewfinder challenging, the overall positive feedback points to a well-received product. The printer's compact size and light weight are also frequently mentioned as positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 279 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Treasure Memories and Milestones Effortlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since welcoming a newborn, we have been trying our best to capture and save the milestones. My hubby and I loves being able to capture and print out his photos right away. Family members who don't have smart devices or don't have access to printers love that they can easily grab a copy of our favorite photo / moment using the HP Sprocket. We totally love and highly recommend this product. The refills for the photo paper is affordable too!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Bad Pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture are not very clear, I have a lot of wasted paper and this camera is going back to the store. It is a wasted of money. The photos come out pretty fast. If the photos would be amazing I would keep it but I have more bad photos than good. My photos on my phone looks really clean but when I print them they are horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got it for a party, we use it both ways, we printed pictures from my phone and we use it as a camera. Good quality photo printed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nowhere near worth the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the pictures that you take by looking through the viewfinder are not what’s printed. The image is about 1/2” off. Second, the picture quality is horrible. I wish I had kept the packaging so I could return it. I was hopeful that the first couple of pictures were just getting calibrated. I read all of the reviews before purchasing so I thought I was covered. Hopefully my review helps you to rethink and spend the extra money on a better printer. The writing in the photos I’m including have writing on a piece of paper that was written in black. They appear red and relatively unreadable in the pic.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I'm so sorry that you've had a disappointing experience with the printer's photo quality so far. We always hold ourselves to a high standard of quality with our printers, so it's unfortunate that we fell short here. Moving forward, let's see what I do to help remedy these off-quality prints.

      What I'd first recommend for improving print quality is updating your printer's firmware. We're always improving both print and color quality through these updates, so it's always good to stay up-to-date.

      The following links will also help guide you through additional print quality improvement tips:
      - Print Quality Improvement Guide: support.hp.com/document/c05660842
      - How to Print Best-Quality Photos: youtube.com/watch?v=MAwFPRbQpvg

      If the print quality doesn't improve with these suggestions, and for the other issue noted, please contact us for support. We're always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very versatile and fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Sprocket 2 in 1 is a compact portable printer. I received one in order to provide my honest opinion. It prints on 2x3 sheets - this particular size of printout is alot of fun! I can easily print photos right off my phone whenever I want to. Just open the app and select a photo or photos and watch as the photos are printed out. They are really cute and easy to tack up on bulletin boards etc... But this is even more than a printer - it is also a camera. I can now take selfie photos with this camera and the photos print right out. So not only can I use it as a printer but also as a camera. This is perfect for our life with our horses - we can take our selfies right then and there and get immediate results! All of our friends are going to be standing in line waiting for photos with their horses!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    HP - Sprocket 2-in-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take a lot of pictures for work! So it may seem ridiculous to you that buying a new camera is a big deal for me. I need a quality piece that can travel with me as I go without having to lug heavy pieces of equipment around. This device goes easily in my handbag and I can hand it to a stranger, ask them to take a snap and they’ll be able to manage without too much trouble. Bonus: its prints the photo on the spot!! The only problem I had with it was the snap button but a little Geek squa help had me on my way snapping photos. I think this would make a great gift and even teenagers would love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Viewfinder

    Rated 4 out of 5 stars

    Good camera/printer for tweens & teens

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a complimentary Sprocket 2-in-1 Photo Printer in order to review it. I had high hopes for it, based on the regular Sprocket Photo Printer that we already own. They perform the same, in that you can print photos directly from your phone via the HP app. The photos are of passable quality and have a peel-off sticky back, which my girls love. The 2-in-1 goes one step further, allowing you to take photos directly with the camera/printer. I wish that HP had taken the time to develop it a little more thoroughly. The viewfinder is a bit awkward to use, and I've heard that it often gets stuck in the open position from others. Overall, I think it's a great gift idea for tweens and teens. If you're looking for high quality photo prints, though, this is not the printer you want to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Lots of fun!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the product in exchange for my honest review. We already have a Sprocket, but the 2 in 1 looked easier to use. Both are fun, but we prefer the 2 in 1. My kids are 10-15 and enjoy using it to take pictures of the animals. I like it for making small photos of the kids and pets to insert in a frame to decorate. The picture size is perfect for small snapshots. I like how easy it is to us and it's size. Overall, we are very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Viewfinder

    Rated 4 out of 5 stars

    Great instant camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually surprised by the quality of the prints this little camera produces. It's very simple to set up and get to snapping photos. Takes roughly 10 seconds to print, only downside there's no screen and the viewfinder is hard to see through.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Viewfinder

    Rated 4 out of 5 stars

    It's not for everyone but it works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So if you want instant pictures that are small and can be stuck to things this camera/printer is for you. The view finder only shows a fraction of what will print ( it you can take pics with you phone and print them) and the color is not always perfect, but it takes and prints fairly good pics in less than a minute. Only holds 10 sheets so it's like a Polaroid but a different process. No shaking like a Polaroid picture. Probably great for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great for planners / memory keeping!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase - no regrets! Just need to update your contrast settings on phone to get it right but it’s decent quality, easy to use and no set up. Needs no ink so it’s very convenient and perfect for on the go! Highly recommended if you’re into memory keeping or planning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Awesome Camera for fun picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and a simple camera to have fun with picture and good funnies memories. Good size for traveling or any activity, Simple to use for beginners. lightweight and awesome quality.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Nice all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this camera and thought it would be a great gift; however, the person I gave it too did not want it since the camera viewing was small; so, it was returned. I think the weigh and size is prefect perhaps for a younger group of people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my wife and she loved it. The picture quality is great and very easy to use. Would reccomend getting and using for all uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality was nice. My only wish is that the pictures were bigger. Easy to use and to download pictures off of.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Viewfinder

    Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nostalgia of having instant pictures is always fun. Love taking these while out with friends and these pictures come out pretty clear. The view port is worthless so you have to just kind of hold it up where you think it will take a decent shot.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fun Novelty Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given the opportunity to review this printer. I bought this for my kids to use with their friends and cell phones...the app allows you to edit the image and add frames. The photos print quickly, and are decent quality, but are very small. The kids love it though, and since I purchased it for them, I'm happy with it! I like that it offers the ability to add an additional storage card, and can be used on it's own or with an app.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Poor Camera, Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift from my boyfriend and it's a great as a printer; however the camera quality isn't that great. The pictures you take with the camera itself come out as slightly blurry as if the camera didn't focus all the way. Pictures you take through your phone's camera app come out fantastic though. Considering my boyfriend got this when it was on sale makes it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Wonderful gift for our daughter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our 7 yr old daughter who loves to photograph, scrapbook and keep track of our family. It has made her and our entire family, get in on the fun, the camera works great, is easy to operate, reliable and the film is super simple to change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Exactly what you think

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute. Easy to use. The camera prints out the cutest pictures. It’s nothing fancy, but I love it. The app to download to your phone is so easy and setting up is a breeze. I am so happy with my purchase!

    I would recommend this to a friend
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