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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.1 out of 5 stars with 19 reviews

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58%
would recommend
to a friend

Customers are saying

Customers are not satisfied with the laptop's performance, describing it as "very slow" and "glitching constantly". The battery life is also a concern, as it "dies quickly" when not charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Cons mentioned:
    Flash memory

    Rated 2 out of 5 stars

    Great laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your first computer but be prepared to purchase an external hard drive as this does not have one and it has only 4gb of flash memory. The mouse pad isnt very sensitive so it doesnt move as fast as your fingers.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    slow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my daughter but she was very unhappy and complains that its very slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy, Light

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Light weight. It was easy to set this up with the step by step instruction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop was a christmas gift for my daughter. She loves it and easy to use. The 14 inch is a great size and has Windows 10. I'll recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Until It's Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October 2019. Worked great until October 2021. Black screen with "Boot device Not Found" and "Install Operating System" message. It's a nice laptop and I'm buying a Windows 10 operating system, which is still cheaper than buying a new laptop. Will see how it goes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop the color is pretty and it’s really light to carry

    I would recommend this to a friend
  • Cons mentioned:
    Difficult to use

    Rated 2 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the HP Stream 14' Laptop is okay. Would have liked something that was a little easier for me to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the laptop. The processor in it was slow and would heat up and constantly shut down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    E-learning

    Rated 5 out of 5 stars

    Great little computer for my granddaughters homewo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my granddaughters to do their e-learning. They've worked out very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Easy

    Rated 5 out of 5 stars

    Good battery time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use! I really like this laptop. It’s exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop, love the Extra safety Feature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact, this laptop came with extra security internet feature, camera take excellent focus points and the surfacing is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely and helps me keep all my work intact, lightweight

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money i pay the performance is very poor i can get better and spend less

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lagging

    Rated 1 out of 5 stars

    junk dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lags on startup just a really useless computer not worth the money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Home school

    Rated 5 out of 5 stars

    I love the color!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for home school and it works just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down worst laptop ever. Keys are sticking, and feels cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    RileyNguyen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products for the price that I payed for thank you for everything

    I would recommend this to a friend
  • Cons mentioned:
    Lagging, Slow

    Rated 1 out of 5 stars

    Almost completely unsuable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this computer to work for me, but it runs like I'm using dial-up. I'm talking multiple web pages crashing, taking 30 seconds at LEAST to load a webpage, and text that I'm typing not showing up until about 15 seconds after I've typed it. It seriously functions like it was made in 2005. All of these issues were readily apparent right out of the box, and have only gotten more frustrating to deal with. At first, I thought I was overloading it since I use it for work and need to have multiple tabs open at once, but even when I use it leisurely at home it functions worse than my old laptop that had a dying motherboard. I can't even use the HP Stream to stream, because any media it tries to load just lags and buffers. Stay away from this laptop and go with something more functional.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    I’m very angry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer for less than 2 years and the motherboard already died. It ran very slowly, glitched constantly, and would die quickly if it wasn’t charging.

    No, I would not recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.1 out of 5 stars with 47 reviews on hp.com.

    See all hp.com reviews
    hp.com
  • Customer reviews from hp.com

    User rating, 3.8 out of 5 stars with 4 reviews on hp.com.

    See all hp.com reviews
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