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Customer Ratings & Reviews

HP - Stream 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC Flash Memory - Linear Grooves Pattern, Infinity Purple-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 297 reviews

81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-6 of 6 Reviews mentioning:
wifi
  • Rating: 2 out of 5 stars

    Terrible wifi connection

    Posted
    Dano
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had computer 3 weeks and it has either been unable to connect or has disconnected from wifi at least 20 times. I've to constantly reset connection status, router, or wireless adapter to have internet access.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    It’s been about a month

    Posted
    Lenna
    • Verified PurchaserVerified Purchase

    I like the laptop over all however since I got it home, every few hours it would disconnect for the home WiFi. It's a little over a month now and it won't stay connected to the WiFi for more than 10 minutes. I purchased this for school and work, it's extremely frustrating.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cheap laptop

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The WiFi will not stay connected to your network. I tried multiple times resetting the device and my network to no luck. Went over parents to use their WiFi and it only connects for a minute or two before going offline. Purchased one of these about 3 years ago and it never had this problem wish I could just fix that one

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Wi-Fi Terrible performance!

    Posted
    Michael
    • My Best Buy® MemberMember

    I would not recommend this laptop to anyone, it is really cheap made (pure plastic) and the internal components are terrible. As an example, every time you turn on the laptop you would need to re-connect to Internet. Tremendous connectivity and performance issues. Spent $50 more, and get a decent laptop. Returning the item today, after 72hs of use.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Louis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This laptop is absolute garbage! I never write reviews but this is the worst laptop I've ever used! Slow, Wifi drops out constantly, no fan so it runs extremely hot. Had it for 2 days, I lost WiFi connection more than I was able to use it. Had to have HP remotely access the laptop TWICE, to try and fix it and even they couldn't figure out what was causing multiple WiFi networks to just randomly disconnect. Finally their advice was to completely wipe the computer out and try again. Sorry, when it finishes deleting everything, it's going back to the store!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Paperweight

    Posted
    Rich
    • My Best Buy® MemberMember

    Bought less than 24 hours ago, currently reformatting and it will be going back today. Will not stay connected to internet, regardless of settings or wireless network used, even proven reliable networks. HP's tools help, but won't actually fix the problem. I've spent better than 12 hours trying to get this thing usable. It was initially incredibly slow, both in processing and screen speed. All mouse clicks had to be followed by a several second waiting period, otherwise you would get ahead of the machine. Screen was visibly slow-you can watch the mouse drag across. Windows can be switched out of "S" mode for free, which helps. Once all the bloatware was taken off and power settings changed to allow it to run alright it wasn't too bad machine as long as you don't need a reliable internet connection. All this was on a brand new out of the box machine with the only added program being Google Chrome. I've had less problems out of 5 year old computers than I had in the first 5 minutes with this one.

    No, I would not recommend this to a friend