Customer Ratings & Reviews
- Model:
- 2RY54A#B1H
- SKU:
- 6276400
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Tango Wireless Instant Ink Ready Inkjet Printer's ease of use, excellent print quality, and compact size. Many appreciate its wireless capabilities and straightforward setup. Positive feedback also highlights its quiet operation and reliable performance. A notable drawback, however, is the lack of a built-in scanner.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worthless. I've wasted so much time trying to get it to connect to the network again and again. Out of the box it worked fine, but now it never connects. Have to reinstall the HP Smart app constantly. The simple fix instructions do nothing. Buy another brand if you can help it, the forced HP app is junk.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Wireless
Simple, Elegant, and quick
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So after about 5 minutes setup, instantly ready to print. Used my iPhone to set it up and was able to print pictures right from my phone Color is pretty good for suck a small printer. Looks amazing from the outside, so with the wireless connection it is a great printer to just have on the counter in the kitchen. Easy to use for anyone.
I would recommend this to a friend Trouble connecting to Wi-Fi
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem with any other devices in my house. This one struggles with connecting to Wi-Fi.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can understand why that would quickly become frustrating, especially considering that other devices in your house connect fine. With that in mind, I’ll offer some resources and information I hope will help.
First, I suggest you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
bad investment in ink and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink does not last at all, if you want a printer to print a couple of times a month I suppose it works but for me it is not a good investment, I managed to print 4 photos and the ink began to fail and the black one if I could print 20 pages I don't get to 30 ... it really is a terrible purchase. I joined the program to get my ink before it runs out and I have been without ink for 9 days. it really is a bad investment.
No, I would not recommend this to a friendLost Drivers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I'm having such a terrible time with this printer. for the first couple of months it worked fine, but then all of a sudden, it had a need for updated drivers. i did that, but then it said it couldn't find wifi connections and once that was corrected, it wanted to diagnose for new software drivers. I'm completely over this terrible printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Tammara.
I’m sorry to hear that your printer stopped working. It’s easy to understand why the driver problem you describe would be quite a shock, especially considering the printer worked fine for a couple of months, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including software and connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good item for price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very complicated to use. I do not recommended this many printers have options svan ,this is NG
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates here:
- support.hp.com/us-en/product/hp-tango-series/20486540
I also suggest that you visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I recommend that you reach out to us so we can work through any necessary troubleshooting with you. On our site you can get help from a virtual agent, get troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Won' t Keep Wi_Fi Connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it's great. So Disappointed that Most of the time it Does Not Work. Taking it back. It's wireless and I probably will Not get wireless again. I ALWAYS have trouble getting printer to setup with WI-FI :( Have called Geeks and HP Customer Service. They apparently have issues getting it set and STAYING set up. Too bad, I loved at 1st and nice small size.
No, I would not recommend this to a friend- Cons mentioned:Scanner
Don't waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not stay connected. We are not able to scan with it. Would not recommend.
No, I would not recommend this to a friend - Pros mentioned:Size
Wireless printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get printer to recognize my computer. Too bad because size was perfect!
No, I would not recommend this to a friend Download App faulty; makes printer unusable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP App for downloading the printer kept failing, making the printer impossible to use. I returned the printer to Best Buy. It also received a terrible review. This information should have been provided to the customer prior to the purchase. This printer needs to be taken off the market - or the HP App has to be totally replaced.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m so sorry to hear you encountered such difficulty setting up your printer, and that you returned it. I can understand how the experience you describe would be terribly frustrating, especially considering you’d just bought the printer. If you find yourself in a similar situation with an HP product in the future, here are some potentially helpful resources.
First, you can find troubleshooting guides (including one on setup) plus user manuals, video tutorials and other materials for this printer here:
- support.hp.com/us-en/product/hp-tango-series/20486540
For persistent problems, you can contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
Keith
HP Care
hp.com/support
Piece of Junk!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this printer for a year. The print quality was never great but ok for documents and recipes. Started streaking badly so added new ink, went through the cleaning and alignment process and streaks/missing colors are so bad, I can’t use. Total waste of money!!!
No, I would not recommend this to a friendFind another product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps going offline, difficult and annoying to have to reconnect every other time we needed to print something. Got rid of it and went back to a more traditional printer (which we also use wireless) and are much happier
No, I would not recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was hard to connect wirelessly. Returned for a different printer
No, I would not recommend this to a friendHassle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept getting disconnected from the wifi and so I returned it. It was a hassle
No, I would not recommend this to a friendWiFi issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not have wired connection capability. Be aware of it!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
We are really sorry to know that the lack of USB cable connectivity has caused your rating to be this low and therefore having a bad experience.
Please keep in mind that this printer is designed to match requirements in terms of connectivity and mobility at the same time, so to get the maximum performance, you would need to use it with mobile technologies such as smartphones or tablets.
To get the best performance and result, please access the official product page at:
- https://support.hp.com/us-en/product/hp-tango-series/20486540
And of course, do not hesitate to contact our support in case you have any kind of problem with our Tango. We will be happy to assist you through: hp.com/contactHP
Antonio
HP Care
hp.com/support
Ink too expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is hard to set up, hard to use, way too expensive for the ink...
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is terrible. It dries quickly. If you are a casual user do not buy this.
No, I would not recommend this to a friendLasted just 13 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print heads already no good. Blank pages on both color and black and white prints.
No, I would not recommend this to a friendnot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not obvious that its not a copy copy machine
No, I would not recommend this to a friendConnection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon set up when first purchased printer connected to Wi-Fi just fine. Maybe I shouldn't have shut it off but didnt see any reason to waste energy. Getting help from HP was a joke. Geek squad just the same .
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Shar.
I’m sorry to hear that your printer has failed to maintain a wireless connection after you turned it off. I can understand why that would first be puzzling and then quite frustrating, so I’ll identify some resources and offer some information that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
You mentioned attempting to get help from HP with no resolution. I can’t tell from your review whether you used our online support system or attempted to reach an agent by phone, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support