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Customer Ratings & Reviews

HP - Tango X Wireless Instant Ink Ready Printer with Linen Cover-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 109 reviews

92%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 24 Reviews mentioning:
mobile printing
  • Rating: 4 out of 5 stars

    Easy to print from mobile devices

    Posted
    LillyRose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quick and easy to print anything online from anywhere in your home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer, Compact

    Posted
    Colby1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This printer was extremely easy to set up and connect to desktop and cell phone Very compact and nice looking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great printer

    Posted
    Gram50
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love it especially when printing from the phone and from the computer

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Printer

    Posted
    taylor0507
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My Tango printer was so easy to set up to both my printer and my phone. Now I get great prints on a super quitet printer that is so easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Most convenient, sleek printer

    Posted
    KRhea
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you are looking for a printer that is easy to print from your smartphone, here is the one. Also HP has the ink program that I highly recommend. Also when printing from your smartphone, like coupons, letters, etc, I have found no distortion and the quality is awesome.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great printer

    Posted
    XVR7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Works with any mobile device (as well as computers that connect wirelessly and iPod touch) You might need to go onto YouTube and Search for this printer on how to set it up. You need the HP App and account in order to print. After that, it has great pictures.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EZ

    Posted
    KtodaC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Prints good clear images and easy to use with your phone. I have an iPhone XR and it works seemlessly. I gave it 5 stars but I haven't used it very much so I don't know about the ink capacity or reliability. It's no nonsense and packs away nicely.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New generation of printers

    Posted
    MrAnubisKitty
    • Tech Insider NetworkTech Insider Network

    At first glance, this is a sleek, attractive device that doesn't look at all like a printer. It comes with a gray cloth cover that allows it to blend with the decor of a home office. It works with various assistants,like Cortana and Alexa, and even goes with the cloth covers of recent Alexa devices, like the Echo. This printer does require the use of a smart phone and a downloaded app to get started, but this was clear before getting the device. If you're not comfortable with this, you might want a different printer. After initial setup, you can print from your computer wirelessly also. With the app on your phone, you can send pictures and documents to the printer, even when you're not home. The cover is removed before using, and it sits under the printer, so your pages will come out on top. It comes with a few pages of photo paper to try out. Another feature is the Instant Ink subscription service, which is optional, but fairly inexpensive, and gives you the ability to print photos from your phone for free, without counting toward your monthly usage. Not only can you print pictures, you can scan documents using your phone, then print out. This is such a versatile device and would make a great addition to your home office.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good quality, print on the go

    Posted
    ARBaldridge
    • Tech Insider NetworkTech Insider Network

    This basic printer is very easy to set up with your smartphone. Took less than 10 minutes. I did have problems connecting the printer to my computer and laptop though. It does print pretty fast and comes with a carrying case so it can travel with you pretty easily. With the HP app you can scan on your phone and then print it through the printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid and Small Footprint Printer

    Posted
    RalphHenry
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    This is an excellent printer if you bear in mind it's design points. It's not as versatile as a multi-function printer with Copy/Scan/Fax/Print functions accessible from your device and from an LCD panel on the device. This printer has a power connector and that's it. It must be configured wirelessly and you simply use your cell phone and the HP Smart App to configure your printer - it's very easy. In fact I think very soon there will be more printers that reduce costs by requiring the user to use a smart phone or computer to configure it and remove the on-board display; makes good sense. I should mention that the printer has a light that for example when glowing blue indicates you are connected over WiFi. There is also an Info button on the printer that you can press to get a configuration printout including the IP address. If you see a yellow blinking light there is a problem. I solved it by turning the printer off/on (there is an on/off switch). Some design points of this printer are simplicity, elegance in design and the utilization of a smaller footprint (it's 15x8x3 inches). The Tango X model comes with a very nice fabric cover that folds over the printer when not in use to make it blend with your decor. However, the cover can't be in place when the printer is being used (part of it does sit under the printer). A design point that may have been nice would be to have a paper drawer under the printer so that the cover could be in place even when printing; of course this would mean additional motors to move the paper - so tradeoffs in simplicity and reliability. I love this printer as a second printer that does not take up much space and can be placed almost anywhere for example on an end table or even a nightstand. It already came in handy when I needed a quick printout and of course my main printer needed paper added, I just used my Tango X and was heading for town without delay. Using the HP Smart app is very nice. It's great on the phone but not so great on Windows, since it can't recognize Doc or TXT document types. It's great for printing photos (jpeg) from any device. A nice feature on your phone using the app is to copy a document page by taking a photo and this is sent directly through the app to the printer - very convenient. By the way, when I configured the printer using the Windows HP Smart app, it was fully configured and I could just use Word to print a doc file, so there is really no hole in functionality. The WiFi is either 5G or 2.4G so that's better than most printers that have only 2.4G capability. If you sign up for HP Instant Ink, any ink used printing photos will get you ink refills at no charge. So that's a marketing idea HP is using for this device only, as far as I was able to find out. You could use it exclusively for photos and get totally free ink mailed to you. The photos I printed were excellent but not quite as good as HP Photosmart printers I have used. It comes with a nice user guide that's all you need really to use the printer, the HP Smart app is your user guide in fact. One tip on inserting ink cartridges: it's very easy if you place one finger behind the socket for the ink cartridge, don't just push on the front of the cartridge - you'll see what I mean. I saw some reviews where people had minor troubles that are alleviated by using my tip. I really like this little printer and it's solid, it's not a toy though it's size may make you think so. It's useful as a second printer for me, but could be a great main printer if you don't do lots of printing as the spot for the paper only allows 40-50 sheets. I would recommend this printer without hesitation but consider the design points I mentioned.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good printer for home use

    Posted
    Samson
    • Tech Insider NetworkTech Insider Network

    Setup was pretty easy using my phone and the app based setup system. I tried the "scanning" feature-basically you take a photo of a document with your phone and it can print from that. It worked like it should, I was impressed with that... but no "real" scanning capabilities that you may be used to. Print speeds were not that fast, but that is what I expected for a printer this small and compact. Its not marketed as a printer for an office or business setting. It will work perfect when used in the home or home office. Overall, it has a small footprint and is an attractive looking printer, especially with the cover on... When the cover is on it that makes you think its not really a printer... it almost looks like a smart speaker similar to Amazon echo or Google Home.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool printer, but won't replace a full feature one

    Posted
    MIXMASTERICE
    • Tech Insider NetworkTech Insider Network

    This is a really cool, compact printer that works well with say a phone or tablet. Everything is fairly seamless and handy. It does print a little slow and you can't pre-load a large amount of paper like a traditional printer. There also isn't a scanner on this one, but considering it's size and target audience, that's kind of to be expected. You can take a pic from your phone or tablet of what you want to print and it will work that way. Connecting to a PC isn't as seamless. It's kind of a hassle and for PC users this probably won't be what you want to use as an everyday printer. There's no screen and no way to connect it physically to a PC and lacks physical buttons for actions. This is more of a niche product aimed at phone/tablet users, so for what it's it does pretty well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Printer, Zero Agent Support

    Posted
    uicc676
    • Tech Insider NetworkTech Insider Network

    I followed the instructions to install this printer and had tons of problems. I downloaded the HP Smart App on my Android 6.0.1 and the initial setup failed. The on screen instructions say setup will take several minutes but it sat on the first step for over 20 minutes just clocking. While it was still clocking, I downloaded the 123. hp.com software on my Win 10 laptop and initiated setup on it. The moment my Win 10 laptop made the connection with the printer the setup on my phone started working. They then both completed separately and I was able to print from both my phone and laptop. The photo picture printed on the Tango X from my phone was good quality, but documents printed from both the phone and laptop had random text shadows. A print Quality Test and Alignment didn't solve the problem. After doing several print jobs from several devices I realized that the text shadows were always in the same place on the same document but in different locations on the page on different documents. This suggested that it was a setup/driver/communication issue and not a print head, alignment or cartridge issue. At this point I went online and couldn't find anything about this issue on the hp website so I initiated a Chat Session with HP support. After giving my product info and describing the issue, the chat agent said the product was new and they didn't have any support information to assist me ( he said he had checked with his supervisor) and referred me to telephone support. When you call telephone support and press 2 for tech support they refer you to online support but if you just stay on the line a while the automated system will give options for agent support - BUT HP Tango is not one of the options. I chose the deskjet option and got an agent who obviously didn't have a clue, and didn't speak English very well either, but we were able to communicate. After giving her all the info and issue she put me on hold a while then came back on and said her system went down and promised to call me back in 30 minutes. Needless to say she never called me back. HPs' training must be awful. At the very least both the phone and chat agent should have been able to direct me to the HP Print and Scan Doctor download which I found on my own. The setup on my laptop put a Tango icon on the desktop and I opened that and found the HP Print and Scan Doctor download link under the Tools tab. I downloaded that and ran the program and it diagnosed and fixed the problem on the laptop. @@@@@@@@ some type of conflict problem. @@@@@@@ However after running that fix on the laptop and then checking my phone, the phone could no longer communicate with the printer. After much fiddling with settings and deleting and readding the printer, I finally deleted the Smart App from the phone, reinstalled it, and manually put the printer in setup mode to reinstall it (there's a wi-fi reset button on the back of the printer, press & hold 5 seconds to enter setup). Now it is all working as it should and I can print wirelessly from any laptop or desktop on my network or my phone. Nice, but it was a lot work getting it right. The print quality is good - use the best quality setting not normal - but the speed of printing for documents is just average or maybe even a little slow. If you want to have agent support you might want to wait a while before you buy this printer. Also while searching for answers on HP support I noticed they mentioned that the Smart App may not work properly on Android 7 or higher phones. Glad mine is Android 6 or I really would have been pulling my hair out! My three stars may be generous, I was torn between 2 and 3. I like the product but there are definite issues with the product and support which is why I wouldn't recommend. I do like the Instant Ink feature that I signed up for.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi there,

      First of all, thank you so much for your detailed review. This information is very helpful to our product development teams, and we'll be using your insights to improve the experience for future customers.

      I'm sorry that you had some issues getting set up. However, I'm pleased to hear that you do like the product.

      I also want to apologize for the support experience that you had. As you were one of the first people to try out the product, I believe that you may have received the product even before our agents were fully trained. This isn't good enough, and I assure you that we'll be investigating our training process as a result.

      I do hope you enjoy using your new printer and If you have any other concerns, please don't hesitate to get in touch again at hp.com/contacthp

      Kieran
      HP Care HP

  • Rating: 5 out of 5 stars

    Fantastic Design and Features

    Posted
    JeffersonNorCal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted a full function all-in-one printer with a small footprint. I also wanted to get an HP because my last two printers have been Epsons and had frustration with their print heads, ink smearing, menus, tech support, etc.... Anyway, this is truly an innovative design. Makes complete sense to not build in the expense of a screen when we all have smart phones. It prints easily from my phone as well as laptops and iMac in the house, and all my visitors computers, tablets and phones as well. It also quickly adapts to different paper sizes. I'll occasionally pop in some 4x6 photo paper and print shots immediately from my phone which is fun for the kids. I have the model with the cover/flap and it helps hide it, but it may become bothersome in the future to continue to uncover it every time I want to print. The printer looks pretty nice without it with minimal buttons and configurable light behavior. Exactly what I needed. Quite happy and I even signed up for the ink subscription. Hopefully I'll be just as happy in a year.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect all around printer!

    Posted
    MemphisTechieRN
    • Tech Insider NetworkTech Insider Network

    Since moving, I didn't want to clutter my office with my old printer - which was a giant relic "3 in 1". The HP Tango, on the other hand is very compact - to put it mildly. But, don't let the size fool you! Inside the small body, this printer packs a punch. My first test was a 4 by 6 photo on the included bonus photo paper. The "instant ink" technology dries IMMEDIATELY. Seriously. The image looked like it came directly from your local photo shop. In other words, Perfect! Even better, this photo came directly from my android phone to the printer. Speaking of which, the setup was a breeze. Install the app to walk you thru. Then install the print cartridges - align the print heads and BAM install complete! Don't just think this is a photo printer though, you can also print regular documents as well. You can connect all the devices in your home - be it phones, laptops, desktops, or tablets. It truly cannot get any simpler than this. If needed, you can join their program where the printer will automatically let HP know that your printer is running low on ink, and they will send more. If this is your type of thing - then this may be extra convenient for you. To me, it's just... Sort of... weird feeling so I opted out. Either way, this truly is a great all-'round printer that should fit everyone's needs. Did I mention you can scan and copy via the app too? Could this be the death of the 3-in-1's of ol' ?? To me, yes. For you, I'd say go and get it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smart Printer for the Tech Savvy

    Posted
    Airlar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this printer for personal use. It's wireless, so you don't have to connect it to your computer with a cord. It does have a power cord to plug into the wall, though. I like that it is managed via HP Smart App and you can print from mobile. It's nice that you can print from anywhere in the house and have your document waiting for you. The linen cover is nice, but it acts as your paper output tray, so be sure to have room to lay it out on your desk or counter. I like the colored lights for different operations. It's lightweight. The sales guy told me the Plus would last longer and the price difference between it and the regular Tango was the included linen cover. You would have to purchase that separately with the regular Tango. The paper input tray is my least favorite feature as you have to load it vertically on the top of the printer. It doesn't have a tray that hides the paper from view. Not really a big deal, but I'm guessing the lack of a traditional paper tray keeps it lighter in weight.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent compact printer!

    Posted
    Dawntastic1
    • Tech Insider NetworkTech Insider Network

    I absolutely LOVE this printer! It is much smaller than your typical printer, yet better than the larger ones in many ways. The cover for the printer is unnecessary but nice none the less. Set up was a breeze, I used my iPhone and the coinciding app. Installing the ink was a snap, literally, it snaps in. I used all of the 5 included photo papers quickly as I had to learn to use the app and the first 3 photos were cut off or aligned incorrectly, user error on my part. But I must say the photos are beautiful! Seriously, they are professional quality.The ink was dry instantly. It printed the SnapChat filter flawlessly too. I immediately ordered photo paper from Best Buy to start printing more photos, no more paying for crappy ones at the local drug stores, I can now print them right from my phone in the convenience of my home. You can print documents from you phone or computer as well, which also look great, no bleeding ink. You can sign up for the instant ink with HP and get 50 pages per month for $2.99, that's the lowest plan, but you can print as many photos from your phone as you want and they don't count against your page number for the month. Its kind of confusing but I signed up anyway because the first 2 months are free so I figure I'll know if I like it by the time my free trial is up, worth a shot since you get more free ink!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Sleek, with great prints

    Posted
    Aaronxx7
    • Tech Insider NetworkTech Insider Network

    Very sleek compact printer, with lots of options when paired to the HP app. The printer has no screen, but does have a few buttons. it's designed to be used with smart phones, and setup anywhere. It comes with a sturdy cloth covered carry folder, and a few sheets of 4x6 photo paper. It was very easy to direct connect to it, and pretty easy to set it up to work on my home network (which makes it easier for everyone in the house to use it, plus you can enable the "print anywhere" feature, where all you need to do is email your printer a picture or document while you are out and about, and it will be printed at home for you) I must admit, I had some difficulty after setting up my printer. With a software update that for some reason, did not complete. After a few restarts by unplugging the unit, everything was fine. I printed a test page, the letter quality was very nice, similar to that of a laser printer. I also printed 2 photos from my phone, the prints are exceptional. They seriously looked just as good as the photo booth prints. Overall this printer is very impressive, and if you add HP's instant ink option, how can you go wrong. I am not letting my bad update process effect this printer's score, because I think that was a unique problem , and the printer has been great since

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Impressive & Compact Home Printer

    Posted
    CriticalEye
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    My initial impression was that this is a very minimalist, attractive looking printer. It's definitely geared for home or home office. The appealing wrap-around linen cover makes it look like a large book of some sort when it's not in use. The Tango X works best with phones & tablets and not desktop computers. I attempted to print from my desktop without success. Before setup, it's best to download the HP App and create an HP Connected Account. Initial setup didn't go perfectly according to the instructions, but it was still largely painless. Most print jobs are surprisingly fast and crisp looking, with one exception. Printing a full page black & white photo took so long, I stepped away and had plenty of time to make a cup of coffee. The Smart App is very helpful & will also let you know when paper or ink is low. The only negative: there is no USB port or other way of connecting directly to a device. So, if there is a connectivity issue with WiFi, you're down for the count. Also, a minor issue, but the little tag with the HP logo on the linen cover has a tendency to catch on print jobs which causes a back-up on the following pages. Overall however, this is a good choice for a home printer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Overall good printer

    Posted
    chefcg1
    • My Best Buy® Elite MemberElite Member

    First off let me say that I have researched my purchase decision to death! I have read every review of pretty much every printer for the last 3 years. I'm replacing my decade old Canon MG6120 that has served me well, but with some irritations over the years and recently a print head error I can not get rid of. I'm not a heavy printer at home, but do want the ability to scan and print when I want to. The biggest issue with pretty much printer I have ever used/owned is the buggy software. Why on earth is it so hard to install printer drivers that actually work the way they should? Every printer out there has complaints about this issue and especially Canon printers. This alone is why I did not get the top rated Canon TS9120. My next choice was the HP7155 which received overall good reviews. During my research I came across the HpTango-X. What a little gem. uses basically the same printer heads as the the 7155 and has the same resolution. I got to thinking do I really need a built in scanner? my cell phone can take care of that with the free app. Reviews on software installation were good with the exception of PC installation (more on that in a few). So this pretty much fit the bill. Received my printer yesterday. Package was a nice manageable size! Set up is a breeze, unpack plug in, put ink in, install HPsmart app on devices. I set it up on my ipad pro, ipad mini, iphone Xs Max, and my wifes iphone 8 plus in under 15 minutes. Now I had to set up for my windows 7 PC. Since I run windows 7 and not windows 10 I went to the HP support for the printer and downloaded the driver for windows 7. Installation took under 10 minutes. Very easy and worked like a charm. I honestly do not understand the reviews of individuals complaining that it was complicated to install on a PC. . it isn't! Actually it was probably the easiest PC install I have ever done. After all this was set up I did my print alignment which took a minute or two and all was good to go. I printed a couple test items and print quality was as good or better than my old Canon. It printed much faster than my old Canon at best quality. Don't get me wrong isn't lightning fast, but it starts to print almost immediately unlike my Canon which would take forever to start. All in all very happy so far. As for Pros: Simple set up sleek design space saving good quality printing (that's why we buy a printer) Cons: Cost ($199 for the one with the cover? $50 seems really really steep for a cover! I can honestly see maybe $20, but $50 is a little ridiculous). Print speed No physical scanner (software app really negates the need, In today's day and age we all pretty much have $1000 cell phones with top of the line cameras built in. @@@@@@@ So far so good I would highly recommend this to anyone looking for a good basic printing solution for your home.

    I would recommend this to a friend