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Customer Ratings & Reviews

Your price for this item is $814.99
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 665 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 665 reviews
  • Rated 5 out of 5 stars

    Good find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price for solid computer with basic gaming capabilities

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this laptop, I love the sleek look and how tactile the keyboard is. Unfortunately, I’ve had a fair share of issues with it, where the first laptop I got wouldn’t even turn on - and the second laptop would show that I maybe shouldn’t have bothered with a replacement at all. The screen is absolutely terrible with only 65% sRGB coverage. I did try experimenting with all sorts of different color settings and profiles, but nothing can inherently fix a poor screen. Many colors are washed out, especially saturated purples and blues, to the point where it feels like I’m looking at a paper printed in CMYK rather than a screen in RGB. And it’s not just desaturation, but the colors being incorrect as a whole. Discord has an icon that is normally saturated indigo - on this screen it appears as almost sky blue. I’ve never had a laptop with color inaccuracies this bad - I’d generally recommend you look for a model other than this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well equipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and the 16 GB of memory makes a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Sims 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Runs sims 4 super well with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, a thought it had a metal chassis though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Pretty solid Computer for the Price I got it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps my fault, but I find this laptop to underperforming for what was advertised. I run a basic autocad lt and it struggles. The sound is pedestrian.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer bad service practices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer if the screen doesn't just give out on you like out did me and Best Buy wanted to charge me $600 to get it fixed. I paid $800.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that great, if you want a gaming laptop i would suggest saving more money for a better version!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. Something was wrong that made its connection to the Internet super unstable. Saw online many had the same issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop wrong screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speck but the low resolution on the display kills it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst victus with a 4050 on the market. Don’t recommend it at all. Get the superior version with Ryzen 5.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crashing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do gaming and editing. It keeps crashing... not my favorite

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Victus is terrible for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible for gaming. If you want to surf the web and email, this will get the job done. If you want to play Diablo 4 on it, forget about it. With everything turned to LOW, the 92 bit memory bus of the video card kills it... couldn't even run it, so sad. If you want the best bang for buck gaming laptop, get the Gigabyte Aero X16, its worth every penny. But beware Gigabyte, hosing customers on service is how they shave the price off their offerings so they can give users a beefier experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mid pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow for gaming off battery it’s not worth the money to be honest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this worked OK for a few months, I made the mistake of plugging in an R-45 jack to access a wired network. When I unplugged it, the laptop went into a permanent standby mode, power light continues to flash. Placed on charger and the charger light flashes. Unable to reset, and I will be taking this back to the store for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking But I had to return it The Video card did not work properly, With that being said the return went very smoothly BestBuy has a great return policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer focus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the computer..but my purchase experience at Best Buy was terrible! 30 min waiting for the staff to find the unit in store. No communication…really disappointed n Best Buy!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive my item. Best Buy did everything they could to not give me my item or refund back worst experience ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen yellowed in the corner by day 3 of normal use. 1 Hour of battery life for games.

    No, I would not recommend this to a friend