Customer Ratings & Reviews

Perfect for a gamer who doesn't game a lot. Easy to set up and use.

Plays Diablo 4 amazingly and Call of duty. Great for multitasking

Great laptop, if you get one that works. Bought it, brought it home, blue screened multiple times trying to set it up. Very frustrating after buying it brand new, drove 45 minutes back to the store and swapped it for another new one. New one has been amazing so far.

Best Buy is the best. I highly recommend to everyone.

Wonderful price for solid computer with basic gaming capabilities

great product , great price , such a good deal!!!!

Would recommend to buyers, i bought it with discounted price

Just the right size and the 16 GB of memory makes a difference

Works really well. Runs sims 4 super well with no problems.

I really wanted to like this laptop, I love the sleek look and how tactile the keyboard is. Unfortunately, I’ve had a fair share of issues with it, where the first laptop I got wouldn’t even turn on - and the second laptop would show that I maybe shouldn’t have bothered with a replacement at all. The screen is absolutely terrible with only 65% sRGB coverage. I did try experimenting with all sorts of different color settings and profiles, but nothing can inherently fix a poor screen. Many colors are washed out, especially saturated purples and blues, to the point where it feels like I’m looking at a paper printed in CMYK rather than a screen in RGB. And it’s not just desaturation, but the colors being incorrect as a whole. Discord has an icon that is normally saturated indigo - on this screen it appears as almost sky blue. I’ve never had a laptop with color inaccuracies this bad - I’d generally recommend you look for a model other than this one.

I have had countless issues with this laptop for the last 5 or 6 months. The included gaming software has created more issues than it has solved, and I cannot open any games without significant issues or system errors. I recommend spending a little more for something nicer. I am currently shopping for something else... I regret this purchase.

While this worked OK for a few months, I made the mistake of plugging in an R-45 jack to access a wired network. When I unplugged it, the laptop went into a permanent standby mode, power light continues to flash. Placed on charger and the charger light flashes. Unable to reset, and I will be taking this back to the store for a refund.

Good laptop, a thought it had a metal chassis though.

I bought this for a Christmas present for my grandson. Three weeks later it’s in for repair. I was Leary about buying an hp. The salesperson assured me they were improved and very good now. Cannot recommend

This is a Pretty solid Computer for the Price I got it for.

nice color and sound but not really impressed. Much heavier than my previous laptop

Great gaming laptop! Runs everything I need it to.

Perhaps my fault, but I find this laptop to underperforming for what was advertised. I run a basic autocad lt and it struggles. The sound is pedestrian.

Good computer if the screen doesn't just give out on you like out did me and Best Buy wanted to charge me $600 to get it fixed. I paid $800.....

not that great, if you want a gaming laptop i would suggest saving more money for a better version!