Customer Ratings & Reviews

8gb of ram is too little for this kind of laptop, I added 8gb extra, in total 16gb and it runs great.

Not so good it stopped working the very next month after purchasing

It’s a good laptop but not for gaming. This laptop will run games horribly. I can’t play any game above 30 fps. Only game it will run is Minecraft.

We had two of them and they didn't last too long, just average

I bought this laptop for gift to my nephew. Laptop stopped showing display after 2 months of very light use. Best Buy agent did not accept for return since outside return period of 30 days and it went for repair through Geek Squad/HP and found motherboard and RAM was not working. Wasted money and time. Not sure if it will stop working again!!

Not a bad laptop but for gaming? Nope get yourself something a bit faster

It automatically went to syncing my other devices and I didn't want that so had to reboot it and now I cannot get Microsoft Office back.

Runs very hot. Video card does like to play nice - even at lower game settings. This is supposed to be a 'gaming' laptop. I was not expecting much but was still disappointed. Spend more and do better. I do not recommend unless you just want to play solitaire.

best buy has to be the worst customer service there is on this planet. this is a good laptop but buy it somewhere else. best buy will not honor any of their guarantees.

Not working properly, laggs alot the display i is sometimes not even working

I buy this Item on Dic 12th for my son for a Chtistmass gift. The Fedex company just decide to lost my package and I had to wait 3 weeks for get my money back. The seller work diligent for solve this problem.

Runs a little slow. Not as fast as I thought. Only have 3 apps download. For $900 not bad as a starter gaming laptop. If you want something with quick speed spend more money.

Gets the job done; however the touchpad is very sensitive and can stick.

Less than a year and the hinge is cracking. Also bad battery life. Also huge plug to wall.

This computer is not worth it this computer has not pass 2 months and I'm already having issue with the computer randomly turning off and the power button blinking

This was the slowest computer ever. My 2012 MacBook is faster than this, I ended up returning it and they were very helpful with that process.

The battery doesn't last long and the processor is slow, I thought the core i5 and video card would be fast but I found it slow.

Used it as a quick graphic design computer. It died in 6 months

Was working well, but there is short circuit in keyboard. Typing Q is shutting down the laptopn

nice laptop it very light so can bring anywhere price good