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Customer Ratings & Reviews

Your price for this item is $638.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 843 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-843 of 843 reviews
  • Rated 1 out of 5 stars

    Key Ghosting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, excellent laptop with one fatal flaw; key ghosting. You can't press 3 keys at once, especially not of the third on is the D key. You'd think a gaming laptop could register multiple keys at once smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp victus worst laptop 5mos dead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ho victus feb 25 its now june 12 it dies hard start ups black screen no help from best buy or hp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered laptop on a sale. Best buy canceled my order do to there incompetence. Sale ended and they are unwilling to honor sale price i originally bought it for. Horrible customer service.

    No, I would not recommend this to a friend