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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the X4000b Bluetooth Optical Mouse's Bluetooth connectivity, ease of use, and battery life. Many appreciate its comfortable design and size, as well as its compatibility and price. However, some users experienced connection issues and occasional lag. A few also noted concerns about the scroll wheel and the mouse's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,820 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was easy to setup and use on bluetooth. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    something wrong with design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    batteries will not maintain contact if not using and i couldn't add some wedge type something that helped

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Generally works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Behavior of mouse is generally good, but at time screen scrolls to the bottom regardless of how I try to compensate with the mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forget this on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Bluetooth mouse. It kept disconnecting itself. Most annoying. Returned and bought a Logitech Bluetooth mouse. Works great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great untill it broke. Very fragile wish it was more durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    can be temperamental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to change the batteries sooner than I thought I would. Luckily, it uses regular battteries

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts on several computers I could not get the mouse to operate. It would make the connection, state it was downloading drivers but then never function. I look to download the driver but it apparently does not exist. Gave up after two days and returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not stay connected to PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently looses Bluetooth connection with the PC. I have switched to a Microsoft wireless mouse that works great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    An ok mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well when it doesn’t keep disconnecting me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Bluetooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup on macbook. Purchased because MacBook did not have usb port required for my existing mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly. At times, it disconnects and you need to turn it off and on.

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 1 out of 5 stars

    Disturbed my WiFi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kinda knew it might affect my laptops wifi signal, but I wanted to try it out anyway. - - - - - - - - Also, I didn't like the scroll wheel - I think it should be all rubber instead of hard plastic with a small rubber band around it. - - - - - - - I wanted this to work - because I wanted to free up a USB port.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to find this Bluetooth mouse at a reasonable price as I don't like the hassle of a nano receiver type mouse. All was well at first but after using for a while I discovered that the mouse loses connection on a regular basis. Have not been able to solve this problem so the mouse is not being used all that often and the nano receiver type is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    doesn't always connect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seemed to work fine but then there would be times where it wouldn't and then happend so much i jsut got wireless with usb and never had issues with it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but the size is too big, but in fairness I should have seen that

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Regularly disconnects from Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this mouse with two of my laptops, and each time the mouse consistently disconnects from Bluetooth. When it does, it requires a reboot of the machine or a reconnection through the hard-to-find Bluetooth settings in Windows 8. It's great while it works, but it does disconnect far too often.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A Mistaken Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the Bluetooth mouse on sale at Best Buy. I have several products from HP and am happy with them. It was an impulse purchase. When it works it works well. The but is that it drops Bluetooth sync with my ASUS notebook, iPhone 6S and iPad 2 after working for varying periods of time. Needless to say, it is no longer part of my computer accessories.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was working with my computer but something it stopped working so I decided to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like very much Mouse goes to sleep and you have to shake it to wake it up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good feel but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the mouse feels really good in your hand, the bluetooth tends to drop connectivity.

    No, I would not recommend this to a friend
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