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HTC - One (M9) 4G with 32GB Memory Cell Phone - Gray (AT&T)-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 86 reviews

84%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 86 Reviews
  • Rating: 5 out of 5 stars

    The best One yet, solid, stunning, FAST

    Posted
    SharkByte

    The M9 is the first smartphone I've owned that has every feature and quality I've ever wanted out of any phone available. The camera is a big improvement over the M8, and the sound quality is still unmatched by every other phone and even better than it was on the M7/M8. The style and design is stunning! It's lightning fast, has a beautiful screen, allows for HUGE expandable storage and is backed by the best protection of any smartphone out there (HTC Uh Oh...FREE replacement for first 12 months, or $100 towards next phone if you don't get a replacement)! The camera software allows you to create a custom option and save it based on your own preferences. None of the reviews attacking the camera takes this into account when comparing to others...they use default settings so they're not showing you what this camera or its versatile software are capable of. Blinkfeed is more user-friendly than ever and the HTC Themes interface is the perfect all-in-one design studio for your screens, giving you control over wallpaper, icons, fonts and custom themes to personalize your entire experience with ease. Sense Home is an intuitive location-based widget that will display your most commonly used apps (and suggest others) based on your current location (work, home, etc.). Battery life varies based on usage but I've gotten mostly through the day with fairly heavy usage including a lot of streaming and gaming and music listening. This phone has taken a beating by a lot of hypocrites who said the M8 was a stunning design, but now are disappointed that HTC didn't overhaul it. Since when does a stunning design have an expiration date? The M9 doesn't have a quadHD screen but seriously who needs a 5" screen in your pocket that's probably better than your TV at home? The Samsung and iPhone cameras are said to be far better but what sense does it make to ignore everything else that makes a phone great just to have a camera that's only better when strictly compared with another, especially if the M9 CAN take excellent pics? Decide for yourself which is the best phone FOR YOU, don't let Apple and Samsung tell you which is the best or listen to reviews written by people who just follow or favor what's popular.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the phone because of some snafu over at AT&T regarding a phone upgrade before the deadline (they don't offer contract upgrades anymore). After some shipping errors and a horrendous time with customer service, they basically gave me money to buy this phone from Best Buy while it was on sale. So the phone works just like it's predecessors in terms of apps and functions. If you've owned the M8 or any other recent HTC phone then you'll be at home. The transfer process is easy as it is with all HTC-HTC phones. I had purchased the Blackberry PRIV as my new phone initially because I loved blackberry phones back in the day. One thing I didn't realize and took for granted was native media players and gallery options! I am not fond of google play and picaso so when I returned the PRIV and bought the M9 I did extensive research to make sure it had both it's own media player and it's own gallery (like the M8). The phone gets hot when the screen is on (GPS) which is to be expected. I guess my only gripe with the phone is that when you transfer everything (apps and settings) you'll still have to sign in to everything you use and set up email accounts again. If you're looking for a new android that will handle your everyday needs and have limited knowledge of the android system then this phone basically does all the work for you. If you're an android aficionado then you'll probably do your extensive research and get this phone if it appeals to you. TL;DR great phone!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Durability at it's best!

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase

    Love how durable this phone feels, doesn't feel fragile and cheap. I use to have the M7 and huge improvement. Camera is 100% better, with the M7 i hated taking pictures, options were limited, hardware was flawed, pictures were grainy. M9 had some issues with the camera, but with HTC recent software update it fixed the camera issue, also helped with the phone heating up, still heats up a little with heavy use, but no where near as much as out of the box. the back feels slick, so definitely would recommend getting a case right away, kept feeling like it was gonna slip out of my hand, but the phone has a good form so gripping it is easy, The phone is fast, not the fastest out there but is enough to be happy with. Pros. Durability Camera much better than previous versions HTC Sense (All Social/News posts right on your home screen) HTC Boom Sound, listen on Play Music Awesome sound Fast Processor Cons Heats up under heavy use Slick back Battery could be better

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Has some quirks!

    Posted
    Stew2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had three versions of HTC phones, HTC Inspire, HTC One M7, and now the M9. While I still love the aluminum case and it's solid feel, I am dissapointed that some of the best features of the M7 are curiously gone (like Zoe and the Blinkfeed tiles that flipped in a 3d way rather than slide in 2d). The camera has been upgraded but I used to get some amazing sunsets with the M7 version. The new camera features are not overly impressive and flash photography is spotty at best. Hopefully they will push out a fix for that soon. HD video produces lines in the video while viewing on the phone. Moving the power button to the side was a mistake in my opinion. I hit it every time I pick up the phone and it is just below the volume buttons. I still like most of the features of the phone but think they are going backwards in some areas.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Device

    Posted
    Tavs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first android phone, I have only iPhones till this time. I am very pleased with this device, speed, design, screen size, photo quality, customization.. overall is the best phone I've owned. RAW format pics and 4k video are pretty awesome on a phone. It does heat up a bit more than other phones, but its not that bad. Screen quality is great. One thing I would change is the position of the Power button as it is very easy to accidentally turn it on or off, specially when turning the phone sideways to use the camera or watching a video.. I would also turn off the capability of changing the ringer volume while the screen is locked. That is very annoying as it is really easy to accidentally turn the volume all the way down. Other than those 2 minor issues the phone is great and I am very happy with my switch from Apple to HTC.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    AMAZING!!!

    Posted
    JAM00
    • My Best Buy® Elite MemberElite Member

    Granted I've always been an HTC fan, touchwiz & LG'S optimus UI are just too laggy. I use my phone for school, work (travel), personal fun and this new HTC One M9 is the best. I've had the one M7 that never gave me any major issues, got the M8 which was phenomenal, went back to the M7. Now when I received this pre-released model, i expected some issues, glitches, etc. so far nothing. some how they took the same 1080p screen and made it better, battery life has been amazing, camera is the biggest upgrade from their past phones, this camera is just as amazing as their others, but with more pixels.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD JUST NOT GREAT YET?

    Posted
    GIBTOWN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this is my second HTC phone i loved the first one maybe a little to much. the functions are taking me a little time to get used to. camera is fine takes great pictures video as well. phone gets hotter a lot faster than my first phone when you surf net or use as a hot spot. i have had some problems with calls going digital sound and than dropping i use my phone a lot for work so this is annoying. battery life is great over all happy with my HTC

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice but with problems

    Posted
    Yankee
    • Verified PurchaserVerified Purchase

    Overall the phone is great, it has upgraded features compared to the M7. The only issue is the sim card, I've had it replaced twice and still have the same issues. It doesn't save my contacts, tells me that it's at full capacity when it has nothing saved, on occasion it has deleted all my contacts. If you get this model get the uhoh plan until they work all the bugs out. If not it will be very expensive trying to find and fix the issues...

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Phone For Android Fanatics

    Posted
    FamGonz6
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Even though the HTC One M9 was not much different from the M8, I didn't own an M8 and moved to HTC from a Samsung Galaxy S4 Mini. I have not seen the update to Marshmallow yet, but my last phone wouldn't update beyond Kit-Kat, and I have Lollipop running at the moment, so I'm happy. Great battery saving features, some GPS issues occasionally, but I see that on various phones and devices. The next HTC phone will likely be a big hit too. Love that I can use my SD Card!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, solid phone

    Posted
    TLMart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Upgraded from the HTC One M7. I haven't experienced any of the issues that some other people have with the M9. I'm not a big camera user, so whether or not its as good as iPhone or Samsung doesn't mean much. Like the M7, the speakers are a big deal for me as I use my phone for music when I'm in the workshop. Personally, I love the fact of having a microsd slot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    awesome phone

    Posted
    wi11323

    This phone is a beast. Extremely fast and powerful. Nice build quality and fits in the hand very well. The camera is nice, but could be better. Battery life is very good as I'm getting about 4 hours on screen time.it does get a little warm while using it, but that's with a lot of phones. I highly recommend this phone

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    note worth for $250 also

    Posted
    sri444
    • Verified PurchaserVerified Purchase

    I bought this phone when deal was $250. I read camera problems and heating issues but with software update those should not occur. After i switched on the phone and kept for charging it heated up like anything. I did software update . Heating was bit normal but still high than usual. camera quality is very poor compare to M7. I prefer nokia lumia 640 which $30 compared to this $250 phone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    2 years in, Still going strong!

    Posted
    J6toes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I made the right choice with this flagship. I've had this phone for 2 years and it is in great shape. I haven't parted ways with it, since I use the infrared blaster to control all my tv and stereo equipment. The updates come quickly from HTC, and the front facing speakers have made watching videos a treat.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    inexpensive smart phone

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased primarily for price and SD expandability. I was told I could sync this with my iMac/iTunes with additional software, but after 3 hours of tech support, it seems it will not. Lesson learned, if you want compatibility with an Apple computer, buy an iPhone, if you want an inexpensive smart phone, then this is a good buy

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone as usual by HTC!

    Posted
    gags
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As usual this is another premium smartphone from HTC. awesome build quality, great camera and no lag with the awesome processor and 3gb ram. Known gacr: Not so good battery life, but overall a decent device at this price Also yiu can get a free unlock from AT&T and use it with any GSM operator worldwide.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Customizable Themes

    Posted
    Tortuga
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The reviews I read about this device getting hot are true in my case; however, not so hot that the phone becomes uncomfortable to hold. Fast phone and my favorite thing aside from the great sound from the external speakers is the ability to customize the themes on the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    my neice loves her phone

    Posted
    zahan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the guys at the store were helpful when my neice"s phone lockuot and no one could open it we enden up having to get her a new phone being that she isin suothern cal and we are northern they walk us thorugh everything when we bought the new one and sent it to her your guy at thr folsom ca store are the best

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for Social Media Managment

    Posted
    CaronModMedia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a smartphone, specifically an Android, to help me manage multiple social media accounts and gauge mobile search engine optimization via Google. The HTC has been smooth and user friendly so far, with lots of memory, easy interface and a nice big screen. A great alternative to apple!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    work good

    Posted
    hersseswireless
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    this phone is very good purchase. Camera is good 21 mp ,memory 32 gb and you van put sd card for pictures and videos . Only thing negative is the device take hot in 10 minutes of continuous use . Battery run all day without problems . And for mi the size is perfect. Sound is amazing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone, just don't drop it.

    Posted
    chuckaroonee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought the phone, loved it instantly but handle with care. I dropped it 3 days later & the screen cracked. luckily I got it replaced with the HTC Uh Oh program & I am very happy!

    I would recommend this to a friend