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Customer Ratings & Reviews

HTC - One (M9) 4G with 32GB Memory Cell Phone - Gray (AT&T)-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 86 reviews

84%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 23 Reviews
  • Rating: 4 out of 5 stars

    Great phone

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got the phone because of some snafu over at AT&T regarding a phone upgrade before the deadline (they don't offer contract upgrades anymore). After some shipping errors and a horrendous time with customer service, they basically gave me money to buy this phone from Best Buy while it was on sale. So the phone works just like it's predecessors in terms of apps and functions. If you've owned the M8 or any other recent HTC phone then you'll be at home. The transfer process is easy as it is with all HTC-HTC phones. I had purchased the Blackberry PRIV as my new phone initially because I loved blackberry phones back in the day. One thing I didn't realize and took for granted was native media players and gallery options! I am not fond of google play and picaso so when I returned the PRIV and bought the M9 I did extensive research to make sure it had both it's own media player and it's own gallery (like the M8). The phone gets hot when the screen is on (GPS) which is to be expected. I guess my only gripe with the phone is that when you transfer everything (apps and settings) you'll still have to sign in to everything you use and set up email accounts again. If you're looking for a new android that will handle your everyday needs and have limited knowledge of the android system then this phone basically does all the work for you. If you're an android aficionado then you'll probably do your extensive research and get this phone if it appeals to you. TL;DR great phone!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Durability at it's best!

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase

    Love how durable this phone feels, doesn't feel fragile and cheap. I use to have the M7 and huge improvement. Camera is 100% better, with the M7 i hated taking pictures, options were limited, hardware was flawed, pictures were grainy. M9 had some issues with the camera, but with HTC recent software update it fixed the camera issue, also helped with the phone heating up, still heats up a little with heavy use, but no where near as much as out of the box. the back feels slick, so definitely would recommend getting a case right away, kept feeling like it was gonna slip out of my hand, but the phone has a good form so gripping it is easy, The phone is fast, not the fastest out there but is enough to be happy with. Pros. Durability Camera much better than previous versions HTC Sense (All Social/News posts right on your home screen) HTC Boom Sound, listen on Play Music Awesome sound Fast Processor Cons Heats up under heavy use Slick back Battery could be better

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Has some quirks!

    Posted
    Stew2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had three versions of HTC phones, HTC Inspire, HTC One M7, and now the M9. While I still love the aluminum case and it's solid feel, I am dissapointed that some of the best features of the M7 are curiously gone (like Zoe and the Blinkfeed tiles that flipped in a 3d way rather than slide in 2d). The camera has been upgraded but I used to get some amazing sunsets with the M7 version. The new camera features are not overly impressive and flash photography is spotty at best. Hopefully they will push out a fix for that soon. HD video produces lines in the video while viewing on the phone. Moving the power button to the side was a mistake in my opinion. I hit it every time I pick up the phone and it is just below the volume buttons. I still like most of the features of the phone but think they are going backwards in some areas.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    GOOD JUST NOT GREAT YET?

    Posted
    GIBTOWN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this is my second HTC phone i loved the first one maybe a little to much. the functions are taking me a little time to get used to. camera is fine takes great pictures video as well. phone gets hotter a lot faster than my first phone when you surf net or use as a hot spot. i have had some problems with calls going digital sound and than dropping i use my phone a lot for work so this is annoying. battery life is great over all happy with my HTC

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, solid phone

    Posted
    TLMart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Upgraded from the HTC One M7. I haven't experienced any of the issues that some other people have with the M9. I'm not a big camera user, so whether or not its as good as iPhone or Samsung doesn't mean much. Like the M7, the speakers are a big deal for me as I use my phone for music when I'm in the workshop. Personally, I love the fact of having a microsd slot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone as usual by HTC!

    Posted
    gags
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As usual this is another premium smartphone from HTC. awesome build quality, great camera and no lag with the awesome processor and 3gb ram. Known gacr: Not so good battery life, but overall a decent device at this price Also yiu can get a free unlock from AT&T and use it with any GSM operator worldwide.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Customizable Themes

    Posted
    Tortuga
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The reviews I read about this device getting hot are true in my case; however, not so hot that the phone becomes uncomfortable to hold. Fast phone and my favorite thing aside from the great sound from the external speakers is the ability to customize the themes on the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone, just don't drop it.

    Posted
    chuckaroonee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought the phone, loved it instantly but handle with care. I dropped it 3 days later & the screen cracked. luckily I got it replaced with the HTC Uh Oh program & I am very happy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Phone, Gets Overheated, Poor Battery Life

    Posted
    KJRN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The HTC One (M9) is a good phone with lots of features. However, it does have a tendency to get super hot when charging and with lots of use. Battery life is poor, and needs to charge 2 times per day with average use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone

    Posted
    Jenni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great phone bought does everything a Samsung would. Only thing i did not like was the speakers kept making a harsh noise while playing music.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Deal

    Posted
    mp911
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my third htc phone. Bought the phone instead of signing up for next and 30 payments. Happy with the purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good android phone

    Posted
    sshc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    HTC products are always good and is this one is no exception, only thing is it gets hot with continuous usage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the camera!

    Posted
    LilaNyx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love this phone! Lightweight and nice colors. Wish it came in other colors though. And the camera is amazing!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Has many features that make it easy to use

    Posted
    Jane
    • Verified PurchaserVerified Purchase

    I really like the ease of the program and the amount of applications available

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Worth of money

    Posted
    Abee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    But this version in the htc has some wifi issues and hence check whether that issue is fixed

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great camera nice design

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I enjoy this phone it has a fast processor a cool raw camera mode. Definitely recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Battery life.

    Posted
    Shannon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Takes hours to charge and then doesn't hold the charge for very long.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    One of the best phones at this price.

    Posted
    Zubindavid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Everything is great except for the battery. It dies on you too soon.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall it's a good phone.

    Posted
    Stevee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sleek and fast phone, like the screen and size of the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great buy

    Posted
    trubestbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I couldn't wait to used it i love my item bestbuy is the best

    I would recommend this to a friend