Customer Ratings & Reviews
- Model:
- KIW-L24
- |
- SKU:
- 5217800
Customer reviews
Rating 4.4 out of 5 stars with 326 reviews
(326 customer reviews)to a friend
Customers are saying
Customers frequently mention the Honor 5X's reasonable price, great camera, and long battery life as positive aspects. They appreciate the convenience of dual SIM cards, its user-friendly interface, and the fact that it is unlocked for global use. However, some users have concerns about occasional lags, overheating issues, its large size, outdated software, and overall performance.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good phone, cannot replace screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone but cannot find glass screen replacement as Huawei has no market share in USA and the retailers nor repair shops have materials to repair. I would pass on Huawei until this gets better.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello R2D2,
Thank you for the feedback, we are glad that you are enjoying your Honor 5X!
Please share with us your favorite features through our official channels.
http://consumer.huawei.com/us/index.htm
Hotline Support
888.5HUAWEI / 888.548.2934
E mail
supportusa@huawei.com
Facebook/Huaweimobile(us)
Twitter/Huaweideviceusa
P.T.
- Pros mentioned:Battery life, Camera, Price
Rated 5 out of 5 stars
Best Smartphone for under $175 with NY Sale Tax
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is sweet stand up toe to toes with Redmi Note 3 for a much lower price...Thank You Bestbuy for the lowest price. Great Phone with good score 40032 on Atutu benchmark v6.2.1.. International unlocked 4g-LTE Smartphone with Great Camera for photos/Videos. Plus Long battery for watch TV soap/ Drama/ Movies without getting hot.. I recommand this phone during sale with NYS tax is under $175.at Bestbuy the lowest cost in USA. You can easily order the phone case on line or other major stores.
This review is from Huawei - Honor 5X 4G with 16GB Memory Cell Phone (Unlocked) - Silver
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the feedback, masters! We believe for the price, the 5X can not be beat. And from your review it sounds like are equally impressed. Sounds like you got your 5X for a great deal, for $199 your getting a great value, but at $175 how can you go wrong.(DM)
- Pros mentioned:Camera
Rated 5 out of 5 stars
Top gear in a budget price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: I have no way to affiliate with the phone company, but I got the phone from the manufacture directly in the early day. Below is the review I wrote after two weeks' usage and tests: It is a great phone. But it has been a hard task for me to pick up the best feature of the Honor 5X phone. If I have to choose, the cameras may be on the top (considering the price), then the battery, then the build, the quality, the performance, EMUI and user-friendly designs. All of them are really close on my ranking, and all of them should be above the average of phones in the similar price range in my personal view of point. The detailed review follows. The nice cameras: 9/10 After searching among most recent phones, this phone's camera is surprisingly among those of the pricy ones. I have used the phone cameras in big conference rooms, typical class rooms, on street and many other places in my daily life. The cameras work great! In the classroom, it is very helpful to take a Panorama on the blackboard. I did one with a long blackboard--the resolution is set to be relatively low and my hands were shaking at the end. The text is good enough for notes taking! But there is still some room for Huawei to improve on the optical stability of cameras. I taken some photos on street at lunch time. The camera readjusted the strong sunshine on top automatically so that you don't feel too bright, but I did! On the software side, there are also useful features and apps using the cameras. You can make photos in Valencia, Sweat, Sentimental and other flavors and beautify photos in real time. It also has the dedicated design for taking photos for food. Most interestingly, there are pre-installed apps for using the phone as a mirror, magnifier and flashlight if you need. I always want to see the back of my head, but I couldn't do it until I have the phone. I just use the Mirror function and put the phone on the other side of my head and touch the screen to have a snapshot over the front camera, and then I can see if there is any grey hair on the back side in real details! The Mirror function is different than a normal camera because normal camera function may automatically re-focus for a fixed effect, but with the Mirror, you can zoom in and fix the focus if you want to see more details of the photo. Moreover, if you blow over the microphone, the Mirror really "condensate fog"! The long-lasting battery and energy-efficient design: 9/10 I have tested the energy consuming and battery lasting time in a normal usage mode, a heavy usage mode and standby modes. All gives impressive results. With a normal use (wifi, camera on, Twitter and so on) in a conference event from 7:30am to 9:30pm, the phone still has 72% battery left over in the end. I have also tried a little bit of crazy, with wifi on for facebook, twitter, and sharing photos, no apps closed if openned, uisng Endomondo to track my travel path using GPS and using a lot of apps, for the worst and heaviest usage, I still has almost 20%-30% of battery left after a day. I did a 22min wifi calling test, the voice was clear, battery only dropped 3% to give an estimated airtime of 666min which can be improved if GSM signal is used. Basically I don't worry about the power supply in a day for most of using cases. For the standby modes, I tested two modes. One is with Wifi and GPS on (no SIM card installed over the course), the battery went from 51% at 9:34 on Feb 15 in the morning and to 44% at 6:19pm the same day with a few automatic app updates. Only 7% of power drop in 9 hours. The other mode is just to have every app closed, no wifi and GPS, turned on for about 5 days. It still have about 90% of power at the end of test. However, I forgot to turn three apps off during the process and it drills the power a little. It predicted there could be 30 more days alive time in the same mode based on the linear regression of past usage pattern. Shining metal body and strong-built cores: 9/10 If you have the phone at hand, you won't refuse the light but solid and quality feeling. Huawei has really put a lot of efforts on building metals bodies of phones -- see the premium Mate and P series of Huawei phones. I also did a couple of simple free drop tests from heights about 1.5m and 2m (much taller than my head). The video can be found on YouTube. A much complete 4-step drop test by Huawei guys can be searched on Google. After the 10m drop, the screen was cracked but still responding. I did not go that far. But from my drop tests, I didn't see any scratch or crack, the phone is still fully functional. It is built in tough! Fresh-feeling EMUI and user-friendly design: 9/10 It has been convenient for me to directly use the fringerprint reader, pre-installed apps and swiping around over the phone on the EMUI Android system. The EMUI and pre-installed apps are really convenient for me. Despite the phone screen is large, it comes with a one-hand UI. The power saving features and the free Huawei backup storage offer are really a nice support for using the phone. There are some useful settings as well. For example, on Accessibility, you can choose Gloves mode, so that the phone can respond correctly if you wear a glove and need to touch the phone in an unusual way. With motion control setting, you can set Flip to Mute, Shake to Rearrange icons, Double Tap to Turn on Screen, and Draw various Letters on the turned-off Screen to Turn on Flashlight, Music, Dialer and other functions easily. These designs are similar to OnePlus phones. Overall, I think this phone is built with almost the best hardware and quality with truncations of investiments on NFC, gyroscopic sensor and storage space. You can purchase a NFC card and up to 128GB SD card to extend the storage space if you really need. I don't feel the gyroscopic sensor is that important for now. One thing I need to remind you is that this phone comes with dual SIM cards support but not with dual wifi bands support. If you need to use other wifi bands, this is a restriction. For my case, I have downloaded a 2.7GB upgrade package from Huawei over wifi in ~20min at a university, I don't need dual wifi bands in my working environment. So far, I haven't found any other phone which has similar build and price at the same time in the US market.
This review is from Huawei - Honor 5X 4G with 16GB Memory Cell Phone (Unlocked) - Silver
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for such a detailed review, It really shows how great you feel about the 5X. Your feedback is very much appreciated and we will be forwarding it to our product team. (DM)
- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Excellent phone at amazing value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Fast processor (8 cores!), lots of RAM (2GB!), and doesn't come pre-loaded with a bunch of junk. The camera is really good, and I love having the fingerprint reader on the back. The phone is huge (size of iPhone 6 plus) and resolution is great. The battery life is very good, and I love the phone manager application that prompts you to close programs that are consuming the battery in the background. The value is amazing. I couldn't believe I got such a great phone for less than what you pay on most insurance replacement plans for a refurb. Cons: The phone is huge, which can be a drawback to some. The standard android emojis are lame. The speakerphone is marginal. The bluetooth connection in my car will always connect to the phone, but at least half the time it doesn't connect for Media and I have to disable, and re-enable bluetooth to get it connected. Cases were hard to find, but I did find a good case for it on that South American river site. Overall the Pros well outweigh the minor annoyances and I would definitely recommend this phone and would buy it again in a heartbeat.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello, we're thrilled to hear you think the Gray Honor 5X is an excellent phone at an amazing value! For under $200, this is one of our most popular devices. Enjoy high-performance, low-power through SnapdragonTM big.LITTLE octa-core processor manufactured using 28 nm technology. We understand your concerns about the phones drawbacks and will forward your information to our product development team to further evaluate. Thank you for your positive review and we appreciate the kind feedback! (NS)
- Pros mentioned:Battery life, Build quality, Camera
Rated 5 out of 5 stars
Best budget phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this phone as my secondary for about 1 month and counting, and I have to say the Huawei Honor 5x is better than my primary phone. Brighter sharper screen, longer battery life, faster Internet speeds, better build quality, and the phone speed is faster and last finger printer sensor is quick to unlock the phone. The features I mentioned make this phone a pleasant surprise. I may get rid of my primary phone and keep this primary time will tell.
This review is from Huawei - Honor 5X 4G with 16GB Memory Cell Phone (Unlocked) - Silver
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We think for the price the 5X can't be beat, it's great hearing our customers feel the same way. Thank's for the excellent review, tbhnod. (DM)
- Pros mentioned:Battery life, Camera, Price
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable unlocked dual sim phone. Switching between sims is a breeze. All phones should have a fingerprint sensor like this. It does more than just unlock the phone too. The battery lasts well more than a full day for me and is fairly quick charge. Folks, don't pay full price for a flagship phone on a postpaid cell plan. Get yourself an nice midrange unlocked phone like this and go with prepaid. You'll save big bucks.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We are very pleased to hear how much you are loving your 5X, phonephingahhs. We believe that the for the price, the 5X is the best option around. And as you mentioned, with the excellent fingerprint sensor, the 3000 mAh battery and the dual sim option it can compete with a lot of phones well above it's price range. (DM)
- Pros mentioned:Camera, Price
Rated 4 out of 5 stars
Great bargain phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of paying $600-700 every two years for a new phone and a two year contract that is overpriced as well, so we opted for this phone at a quarter of the price as the I phone or Samsung. Paid less than $200. It has expandable memory, unlike the I phone 6+ I just returned to sprint after 2 years, dual sim card capabilities, takes pictures as good or better than the I phone and costs a quarter of the asking price. What's not to like. It's not as fast processing info as the top level I phone or Samsung but it's not that much slower. We're talking milliseconds. I'm happier with this phone because I know I'm not stuck with one service provider and I don't have to pay another $300 to keep it like I would have with Sprint. Sprint is such a rip off and provides poor signal and equally poor customer service. Good riddance.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear customer,
We are so happy to hear that you are having such a great experience with your Honor 5X.
We agree with you, the 13-megapixel camera of your smartphone is amazing, the different filters that it has will allow you to enhance the minute details and colors of each photograph.The plus in this device is its powerful 3000 mAh battery that will become your Honor 5X in your perfect companion.
Keep enjoying your Honor 5X. NF
- Pros mentioned:Build qualityCons mentioned:Performance
Rated 4 out of 5 stars
Good budget phone overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good: 1. Build quality is better than comparable budget phones like Blu Life One X, which i have tried before. 2. Good specs. Bad: 1. Photos taken with the native camera app have light blue tint. Using a different app from the store might help. 2 .Crashed few times during the initial setup. Heard the recent update improved the performance significantly and the crashing. EMUI has it pluses and minuses. I switched to the Google Now launcher which i like better. Overall this is one of the best budget phones you could buy for the price,
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Dayanithy, thank you for choosing the Honor 5X. Here at Honor, we love hearing from our customers. We're terribly sorry that the photos you've taken on the native camera application has a light blue tint. Also, we apologize that your app has crashed a few times. We advise that you shut off your device for 15-20 seconds and then turn it back on. This should refresh your device. If that doesn't work, we advise that you do a master reset. To do a master reset, please follow these steps:
1 On the home screen, touch Settings.
2 Under All, touch Backup & reset.
3 Touch Factory data reset > Reset phone > Reset phone. Your phone will be restored to
its factory settings, and then restart automatically when the process is complete.
If these tips don't solve your camera and crashing issues, please give our Honor Support Team a call at 1-844-524-6667 for further assistance. (ED)
- Pros mentioned:Camera, Price
Rated 4 out of 5 stars
Great Phone, Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone for my mom to use. She's not the most tech savy person, but is familiar with Android. Coming off a Nexus 4, this was a huge upgrade for her. The screen is really nice and same goes for the camera. While this isn't a in the ranks of say an S7, for the price you can't go wrong. Also I love that there's no bloatware. The fact my mom was able to pick this up and figure stuff out right away made me feel this was a good choice for her. If you're in the market for a new phone, but don't want to shell out the $700 for a high end one, this is perfect.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We are so happy to hear that your mom is enjoying her new Honor 5X! Thank you for your 4 star review, we greatly appreciate it. The Honor 5X is a great device at a great price! (AI)
- Cons mentioned:Laggy
Rated 4 out of 5 stars
Great for simplicity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for a month and a half now and I have to say it is not to bad. I am able to surf the web play light games and listen to music. It holds internet connection well and with the fastest update it has gained more qualities that were present in the s6 that I had before this phone. I have only two problems with this phone. The first is the call quality. Sometimes my contacts voices fade in and out while I am talking to them with the phone up to my ears. That has been easily rectified by my Bluetooth ear phones. The second problem is that occasionally this phone becomes a little laggy. It comes and goes. I however did not have this problem when I first review this phone and it maybe the many files I have stored on here. A sd card is a must. It cannot hold much on it while also operating smoothly. I have dropped this phone with out a case once on concrete and other than a ding on one corner it was fine.The fall was waist high. I have since then put a simple case on it and left the screen protector that came with the phone on it and it survived every fall with no sign of injury and I drop my phone a lot.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello, Thank you for the 5 star review on your Honor 5X! A sleek, robust housing crafted from diamond-polished aluminum alloy, normally reserved for aircraft, a 64-bit octa-core CPU, 3000 mAh battery+SmartPower 3.0, and 5.5"HD (1920*1080) display is perfect for gaming, music, and streaming videos. A second-generation FPC rim-free touch fingerprint sensor offers better performance, greater accuracy, and a 0.5-second unlocking time. Take advantage of the unified speaker chamber, unique smart power amplifier, and bottom speaker design for crystal-clear audio quality. If you notice a lag on the device, we recommend shutting the phone down to refresh it. Also, make sure your battery settings are set to "normal" and you have your caches cleared. If you have any more questions, please reach out to our Huawei customer service center at +1-844-524-6667 and they can further assess the situation. (NS)
- Pros mentioned:Price
Rated 4 out of 5 stars
Good cheap phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as I thought, camera it's alright, the price was ok, have enough amount of storage to get basic apps, overall it's ok
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for the 4 stars, Chuy. Our goal was to provide a phone with great features at an even greater value. We're please to hear that you are a fan of it's value. (DM)
- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Feature loaded at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this cellphone for a month now. The battery lasts 3 days without charging with data always on. Can last a whole day with excessive usage. The camera is powerful and can click some amazing pictures during the day. Nigh time photography is not bad either. One of the best selfie camera I have seen. Metal body keeps the phone cool at all times. And charges from 0 to 100 in about 3 hours. Call quality is good. And you can do more than just unlock with the fingerprint sensor. Click pictures, check notifications and much more. Haven't noticed any lag during my use. Well done Honor.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you very much, Kt8926! It's great to hear all of the great features you are loving with the 5X. We believe that at the $200.00 price point, the 5X can't be beat. We hope you continue to take great pictures with the 5X, especially those selfies! (DM)
- Pros mentioned:Camera, Dual sim
Rated 5 out of 5 stars
Excellent phone for two SIMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, it has awesome design, great display screen, fingerprint sensor, LED notification indicator, GREAT camera, microphone and sound. It has an iOS feeling when using it, so for those who are coming from an Apple product can easily get around the phone and its gadgets, which are pretty neat, it even has a mirror app! The 2 SIMs functionality is pretty neat, it gives you accessibility to choose which network should do (4G priority, roaming, etc). It also has this Smart setting which let's you know, depending on where you are, which Network should you use for the call.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .The Honor 5x is an excellent device.The 1080 by 1920 pixel resolution does make it a great display screen. (SP)
- Pros mentioned:Camera, Price
Rated 5 out of 5 stars
Smooth, Slender, and Seriously great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone goes beyond my expectations of a lower price model. I am an everyday user, but I don't need to spend a lot of money to love a phone. This phone runs smoothly, the camera is great, and I haven't had one problem with it. I have had it for about a month or two. My only complaint is that the speaker quality isn't the best. If you can get over that then I would definitely purchase this phone. I went from a Nexus to this and I can say this is just as good.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Terrific! Thank you for the fantastic review, Ashm. It is always great when we hear that we've exceeded our customers expectations. We that you continue to capture great pictures and video with the 13MP camera! (DM)
- Pros mentioned:Battery life, Price
Rated 5 out of 5 stars
Best value out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My brother told me about this phone and how inexpensive it was, I have been buying used phones because I don't want to get caught in paying for "free" upgraded phones. After reading reviews I went done and bought one. Absolutely great phone, just as good as any other I have used. The charge lasts forever, compared to my last Samsung. It has been so awesome I bought 2 more for when I break this one or this break their iPhones again, the whole family will be on this phone or honors next one.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .That's great! The Honor 5X is one of our most popular smartphone devices for under $200. An integrated SmartPower 3.0 technology with eight-point power saving plan to helps to reduce power consumption by 30 percent. We highly recommend you check out our new Honor 6X and Honor 8 smartphones for your next device(s). Thanks for the feedback! (NS)
- Pros mentioned:Price
Rated 5 out of 5 stars
Nice Android Phone with Great Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use nice interface and quality build on this very affordable Android handset! Unlocked and ready to use anywhere!
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We are happy to hear that you consider the Honor 5X a great value. We loved hearing that this device 5.5 inches of display screen with a resolution of 1080x1920px was more than satisfying for you.The 5X does let you manually change the color temperature of the display to your liking. Thank you for your review! (JJ)
- Pros mentioned:Dual sim, PriceCons mentioned:Laggy
Rated 3 out of 5 stars
Ok for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Doesn't have the bells and whistles of a Samsung, but it can do basically everything the more expensive phone does. Cameras are so-so. Lack of processing power means phone is slow. Purchased phone to be used overseas so it was good to have the dual sim feature.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Enjoy high-speed 2 GB RAM for smooth, responsive user experience. The first Honor metallic phone to feature three different card slots: nano-SIM, micro-SIM, and microSD. This offers improved compatibility over dual nano-SIM solutions. (Full SIM compatibility: A 4G SIM card can be inserted into either of the SIM card slots.) Thank you for shopping Huawei Honor! (NS)
- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Great phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has a pretty quick octacore processor, it's carrier unlocked, and Huawei will provide the unlock code for your bootloader if you're into custom ROMs. I'm running Cardinal AOSP 3.2 with Android 6.0.1 and the battery lasts throughout the day, very happy with this phone. The camera is amazing, it's detail is great for a phone. One of my friends bought this phone after seeing mine, would recommend it to anybody, new to advanced users.
This review is from Huawei - Honor 5X 4G with 16GB Memory Cell Phone (Unlocked) - Silver
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for the review! The Honor 5x is a great value at such a low price. It's got top of the line features like the super fast fingerprint technology, octa-core processor, and a beautiful display, it definitely does draw the eye, we appreciate the recommendation. [sv]
- Pros mentioned:Price
Rated 4 out of 5 stars
For the money, good phone, some issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a Samsung, which might be good with the explosions lately. It's not an iPhone or name some of the other top dollar phone. But for $160 and no contract. Can take two lines and an SD card. Put in 128gb card, no problem. Fingerprint reader works well for my index fingers, have trouble with any other, but might be my fingers. Not the fastest processor in the world, but I don't care. Camera okay. You can change the Launcher, but for some reason if you have 4 additional launchers installed, it will go back to their launcher, which is alright but better out there. Just make sure you only have 4 total installed. Something about pokemon not working, I don't care. Plenty of videos on youtube about it. My only issue is I can't get native voicemail. Had to download AT&T's voicemail app, which isn't bad, but I rather miss when I miss a call and see an indicator on an icon to press. Figure it out sooner or later. Bottomline, no contract $160 phone that does quiet well in the normal everyday tasks. If you're looking for some big processor to run games, look somewhere else. Processor is slower than Samsungs, but fine for me. Did I mention that it's $160 with no contract?
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the great review, and we are happy to hear that you are pleased with your 5X. We believe it is one of the best values around and it's great knowing our customers feel the same way. When it comes to Pokemon Go, if you are having issues with it, make sure to turn AR off and that should allow you to play with no issues. (DM)
- Pros mentioned:Build quality, Camera
Rated 4 out of 5 stars
A good mid-range phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife after her ASUS Zenfone 2 stopped charging. For a sub $200 phone, I was pleasantly surprised by the build quality and speediness. My wife loves the UI and the camera. It's become her favorite android device. You can find newer with more bells and whistles, but for the price, this phone is really hard to beat.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We love hearing when our customers consider our devices a great value. The Emotion User Interface and the 13 megapixel camera are definitely valid features for your wife to love! (SP)