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Customer reviews

Rating 4.5 out of 5 stars with 421 reviews

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90%
would recommend
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 421 reviews
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price it comes at. Really noce interface, finger touch technology is superfast, camera is great, octa core processor makes things really fast, looks are great. Overall a nice phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Yes! The Honor 8 with it's Emotion User interface and it's highly accurate fingerprint scanner along with it's octa-core (4x2.3 GHz Cortex-A72 & 4x1.8 GHz Cortex A53) processor definitely fits the criteria of a great phone! We thank you for shopping Huawei! (SP) HuaweiCustomerCare

  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my wife. It's the perfect screen size. Camera is great and I love the expandable memory. Phone feels very fast. I own one plus 3.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's wonderful to hear! Thank you for the 5 stars, Mosca. We're pleased to hear how much she is loving her Honor 8. with the dual 12MP camera's we're sure that she is capturing some excellent images. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great Smaller Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best smaller Android phones I've used. The cameras are great. The fingerprint reader is second to none, and the battery life is incredible. If you like android, smaller screens, and want a high quality device, this is your phone!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Yes! Along with the 5.2 inch screen the smartphone contains a great dual lens 12 megapixel camera. Thanks for shopping Huawei! (SP) HuaweiCustomerCare

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! There is nothing to complain about. The style and build of this phone is lovely. The size is just right and the phone is not too heavy or thick. I purchased this phone while traveling. My other phone gave out and I was happy to purchase this phone at Best Buy in NY. Im liking the sapphire blue color.. Ive had this phone for over a month now and there are no visible scratches on the screen. I dont even use a screen cover. I purchased a 32 gb memory card with the phone. Photos and video capture are good. Definitely recommend.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your awesome review! We are happy to hear that you love the phone's aesthetics and that the videos and photos the phone's 12 megapixel dual lens camera captures are good. Thanks for shopping Huawei! (SP) HuaweiCustomerCare

  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets with this phone -- used it for about a month so far and I've been a happy camper. Good battery life, crisp screen, great camera... not sure what else (besides being water proof) a person would want in a mid-priced phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Great choice! The Sapphire Blue Honor 8 features an exclusive design that is a work of art. The premium, slick body of the Honor 8 is made with heavy 2.5D glass on front screen and back surface, finished aluminum alloy, and ultra-narrow bezel design for a much stronger body and a smooth, seamless feeling. We recommend you purchase a third-party waterproof case to ensure it is protected from accidental liquid damage. Have fun with your new device! (NS) HuaweiCustomerCare

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing Fast Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the fastest smart phone I've ever owned! The K Chip with 4 GB RAM enables you to open multiple apps running at the same time without freezing. Downsides: the camera megapixels could be better and definitely need a case - the phone is pretty slippery. But compared to all the fancy phones out there ranging $699+, this is a great bang for your buck!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We are happy to hear that you consider the Honor 8 the fastest phone you've ever owned! We understand that you feel the 12 megapixel count could be higher however if you take advantage of your cameras features such as laser autofocus and dual-LED (dual tone) flash the image quality of your photos would be greatly enhanced. As for the slipperiness of the phone, we suggest you go to a third party merchant and buy a protective case for your phone which will add traction to the grip. We are very exuberant to learn that you received a great deal on your device and we thank you for shopping Huawei. (SP) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Overall nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall phone has been very good. Purchase about month ago. Phone was better before Nougat 7.0 and emui 5.0 update as far as battery life goes. Before update navigation to work with Waze app only used up 3% battery life. Now drops 5-6% after update. Similar overall decrease in battery performance in general. So, most likely related to update. Overall phone is faster than my Moto X Pure. Battery life was allot better than Moto X Pure before update. Now on par with Moto X Pure after update. Haven't fully explored phone, but so far impressed. Luckily haven't experienced network/wifi connectivity issues others have experienced. Phone also is also compatible with Samsung Gear Fit 2. If the battery issue is resolved, I'd give it a rating of 5.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Azyuan,

      Thank you for your feedback, it is really appreciated.

      One of the greatest features of the Honor 8 is the amazing fingerprint scanner, it is the latest fingerprint technology, you can unlock your Honor 8 in only 0.4 seconds. The auto-learning skills of the fingerprint sensor improve the recognition of your fingerprint over time.

      Regarding the issue with the battery life after the update, we recommend you to perform a roll back to your device, if you need assistance with this process we kindly suggest you to get in touch with us and we will gladly assist you with the process. You can give us a call to this number, 1-844-524-6667.

      As well you can ask for support in our live chat, or via email, you can find both options on the following link.
      http://www.hihonor.com/us/support/index.html

      Thank you for choosing Honor! BG HuaweiCustomerCare

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated for a while between several of the unlocked phones available at Best Buy. Settled on this one mostly because it seemed to take real nice pictures. Paid 300 on sale, have not been disappointed in anything.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thans for comment. The Honor 8 is designed for the user who wants a quality product at a reasonable price. Not to mention amazing features like camera. We're pleased to hear that the Honor 8 has not disappointed. (CB) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this before Huawei products were banned. Good: -Performed great and got various updates to operating system. -Dropped a few times without anything breaking. -Like the stylish design -Got for good price $199 over 2 years ago. -works on tmobile network Bad: -After 2 years, battery will die after about 1 hour of use searching the web. Too bad phones are moving away from easily replaceable batteries. You pretty much have to get a new phone every 2 years since the battery has to be replaced by then. -Wifi calling won't work on tmobile network

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Affordable Flagship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these, one for myself and one for my wife. I upgraded from an Asus Zenfone Laser and her from a Galaxy S4. Extremely happy with our purchase. These phones have a premium flagship level feel along with the performance to go with it for a fraction of the price of the Samsung and Pixel phones. Highly recommended. Battery life is fantastic. I wouldn't hesitate to recommend or buy again. I do recommend a case though. The phone is all glass and can be slippery.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We're thrilled to hear you love your Honor 8! It has top of the line fingerprinting technology, and a dual-lens camera that takes spectacular photos and 720p video. (CB) HuaweiCustomerCare

  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    The next big thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a great value, takes better pictures than my iPhone and has a great design

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Yes! The Honor 8 definitely is a great value with an awesome dual lens 12 megapixel camera! Thanks for your business and for your review! (SP) HuaweiCustomerCare

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm tired of paying $600-700 every two years for a new phone and a two year contract that is overpriced as well, so we opted for this phone at half the price as the I phone or Samsung. So far we are very pleased. It takes amazing pictures. Better than either the aforementioned phones and does everything else to the same level. I like it better than my I phone 6+, especially at half the price. We travel internationally a lot, so the dual sim cards and wi-fi hotspot are excellent features. Only complaint is that when you turn on the Wi-Fi hotspot, it drains the battery much faster. We just leave it plugged into the computer or the wall plug in that case. Great purchase.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear customer,

      Thank you for your awesome review on your Honor 8.

      You are right, the dual camera on the device is amazing, the build-in ISP, aligned with the depth measurement ISP, improve the focus, speeds and processing to your photo taken.

      To improve your battery life in those cases that you can not plug your phone we recommend you the following:

      Please open "Phone Manager" and then touch "Battery manager". There you will be able to:
      >Optimize performance: Touch "Optimize". Your phone will check for power consumption problems and automatically optimize performance. To further reduce power consumption, see "Optimizable issues". Select "View" or "Optimize" to adjust the power settings manually.
      >Restrict applications: Touch "Protected apps" and turn off the switch next to the applications that you do not want to run in the background when the screen is locked.
      >Close power-intensive applications: Touch P"ower usage firewall (power-intensive apps)", select the desired applications, and then touch "X" to close them.

      We hope you keep having a terrific experience with your Honor 8.

      Please share with us some of your amazing shots of your adventures on our social networks: Facebook.com/usaHonor and Twitter.com/Honor_usa.

      Thank you for choosing Honor. NF HuaweiCustomerCare

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Both Device and Best buy are awesome :) :) :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, it's been two weeks I'm using it, performance is awesome, stunning looks, great camera and having good battery life, what else you need from a budget device :)

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Balram,

      We are thrilled to know that you are enjoying having such a fabulous time with your Honor 8.

      As you mention, your Honor 8 has an outstanding dual camera with a hybrid auto-focus that enables laser focus for short range, precise depth focus for long range, and contrast focus, to help you take better pictures even in complex lighting conditions.

      Your Honor 8 was designed to stand out from the rest, keep enjoying it!

      Thank you for choosing Honor :) (NF) HuaweiCustomerCare

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery is good, lot of memory, powerful, fast, excellent workmanship, nice looking, great camera, Huawei is the best phone I have ever use.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We couldn't have said it any better. We appreciate the love and thankful for the 5 stars. We are very proud the Honor 8 and it's wonderful knowing that our customers are loving it. Thanks for the feedback, karchow. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Price
    Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Great value great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for about half the price of Samsung or Apple. I have not had any issues with it so far. I would suggest getting a cover for it right away, as it is very slippery

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thanks for the review. Yes the Honor 8 is a great device! The Honor 8 has a rapid, smart file-processing system for a smooth user experience. and yes you defiantly want to get a good case to protect your investment. We know that you'll continue to love your Huawei device. (CB) HuaweiCustomerCare

  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Awesome Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an awesome product, you can buy it with your eyes closed and you won't regret it. Best smartphone I've ever owned. Fast, great camera, premium build, no lag at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Switched from IPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing phone with great quality built, blazing speed, and with one third of the iPhone 6s which I switched from. Made saying that this phone is really better than than the iPhone and also it showing that how much apple is over pricing their products. Get it and you will never regret it. I prefer the Sapphire blue. :)

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Terrific feedback, Hussein! We're pleased to hear that you made the switch to the Honor 8 and that you are so happy with it. That blazing speed comes from the Hisilicon Kirin 950 cpu and when you pair it with the 4GB of RAM you've got a top contender on your hands. Thanks for the review. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great phone at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Honor 8 coming from a Nexus 6p. I have to say I am impressed. Here are my list of pros and cons. Pros -Feels great in the hand (not too big and not too small) -The phone is fast. I don't think I've experienced a slowdown. -Expandable storage up to 128GB or dual sim if traveling. -Dual Camera (with the dual camera you can get a "Wide aperture" effect that blurs the background and makes them look great as well as other effects and features. -Battery last longer than a day (I usually finish the day with 40 - 60% Battery left. -Quick Charge - Charges battery in no time at all. I think it's like 47% from 0% in 30 minutes. -Fingerprint reader is lightning fast, also a programmable button and other fingerprint button functions (press, double press, long press, swipe down and up for notification shade, swipe side to side to switch between photos). Seriously so convenient to not only unlock my phone but launch the camera or voice recognition as I'm pulling the phone out of my pocket (2 of my 3 programmed apps). -IR transmiter is a plus. For those times you can't find the TV remote -Beautiful design. (I bought the blue one) Cons -You need a case for this phone as it has a glass front and back (many of the deals for this phone currently include a case) -Better get a screen protector (Although you can register your phone within a month of buying for a 3 month screen replacement protection) -Glass screen protectors don't stick all the way to the edges due to the curved glass design (not the biggest deal to me but you might think differently) -EMUI 4.1's launcher is kind of like IOS with no app drawer, but seriously just download another launcher. (EMUI 5.0 Android 7 is great! Currently running the BETA as my daily firmware with NO problems at all. Officially releasing in February) Can't think of other cons at the moment. I am loving this phone, so many great features and functions built in. The upcoming EMUI 5.0 improves in many areas making a great phone even better.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the fantastic and detailed review, Daryl. It's great to hear all of the features you are enjoying from your Honor 8. If you have not yet gotten a case for your Honor 8, we recommend checking our our official site for some option, www.hihonor.com. Also we would like to make one clarification, you mentioned this phone being a dual SIM phone. Please note, that the US version of the Honor 8 is not dual SIM. It only accepts a Single nano-SIM. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    Good phone for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price, new to this phone, seems good so far. Got for a beginner phone user, they are happy with camera, speed, sound, weight. Time will tell how it works.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you so much for your feedback 12345. Your feedback is very important to us and we can assure you that you made the correct choice by choosing Huawei our priority here at Huawei is to fullfill the customers needs and to provide the best quality and the best devices in the market with the best features. Remember that you can also view more detailes about the Honor 8 at our website www.consumer.huawei.com/us. Once again I would like to thank you for your preference and I hope you have a wonderfull day. HuaweiCustomerCare

  • Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Flagship phone, just slippery...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my prepaid service and am impressed with everything about the phone - minus one detrimental feature.. Although aesthetically beautiful, the glass back on this phone is so slippery that the phone will slide off of ANYTHING that is the slightest bit unlevel. This resulted in a drop with screen breakage less than 10 hours of having the phone. Even with the cracked screen I still love this phone. Once a case is applied the problem is solved, and replacement parts are readily available and cheap. Amazing phone and features. Flagship build quality, specs and features without the $700 price tag.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your positive review! We are happy to hear that you like this smartphones aesthetics and it's technology such as the 12 megapixel camera it contains. We are sorry to hear that you dropped your phone and we see that you've resolved the issue by purchasing a case. We are happy to hear that you consider this phone amazing with amazing features! We thank you for shopping Huawei! (SP) HuaweiCustomerCare