Customer Ratings & Reviews

Forget Samsung, Apple and, their overpriced phones! The Huawei Mate 10 pro has best in class battery life, top notch camera, beautiful to look at, great built quality, and it is blazing fast with the Kirin 970 octa-core processor. Buy it unlocked and avoid all the stuff the carriers put on phones. I have had the phone for almost a week and I love it! I am still discovering all the features. On a sad note, it doesn't seem to work well with the Nova Launcher but just a minor gripe!

This is my second Huawei phone. I still own and love the Huawei Mate 9, it was and is the best cell phone I have ever owned. The UI is the main reason why I love the Mate 9 . After owning several iPhones and a Samsung Note3 I can clearly say without hesitation that Huawei's UI really makes phone operation easy and fun. It's because of my great experience with the Mate 9 that I could not wait until it broke before I purchased the Mate 10 pro. I like it's functionality it only bests the Mate 9 IMO in two areas an increase in RAM from 4 to 6 gbs and a new kiron micro processor that uses AI . Some might say that image quality is better but I have not seen a significant improvement there. What I do see is a continuation of their great MUI. "If it's not broke don't fix it" proves to be the maxim that Huawei utilizes when developing new tech and sustaiining profitability. From my POV it appears to work for them #2 in the world even with trade restrictions. With that said, Huawei does have an area that requires serious attention if they want more of my dollars. I am not pleased with their customer service department. Since I purchased the phone and was exceptionally pleased I thought I would also purchase their watch. I am fully aware that a watch is not a phone, however customer service is still customer service and that should be the same whether a person calls them for their watch or their phone. My customer service experience was poor (I'll leave it at that). Nonetheless, their phone's ease of operation and overall performance has out weighed my negative customer service experience and all and all, I couldn't be happier with my phones. I'm not clear on why our government took the stand they did against them. Since we live in an open commerce and tech world one would think competition from Huawei would be considered fair play. It appears to me that Huawei has raised the cell phone quality game up to a level that the other cell phone manufacturers are not ready or are able to match and someone with power cried foul. Huawei has offered the consumer a great phone at a great price. I can afford a $1000 phone but "I'm just not gonna buy one" because it's stupid. One drop and that $1,000 phone is toast. I say that to say this, our delusional phone manufacturers and service providers can and should learn from Huawei and wake up! The consumer is who purchases your phones and your service contracts so show a little empathy before pricing your services and phones outside of the average purchaser's pocket would go a long way to harmonize this hyper inflated cell phone market. Thank you in advance from someone who will purchase any and everything else until you do. .

I've only had the phone for a short time but so far so good. I was a little concerned about all this NSA/ FBI talk about the phone being a security risk. I think Facebook and Google gather more information than Huawei at this point. I'm not worried at all using this phone...I believe all phones track you to an extent. Anyway, back to the actual phone. Battery life has been amazing so far...two days on the same charge. I am not a power user by any extent, but use my phone for mainly texting, calls, music and light gaming. I am impressed with the screen quality as well as the speed of the processor in it. I wish that it came with an SD card slot...but 128 GB should be fine for what I use it for. Great phone....will post an update if anything changes !

Amazing storage, camera quality, display, sound from phone speakers alone!! I've had this phone for 2 years and I still haven't filled up the storage!! I use it for taking pictures on family vacations and download alot of apps!!

Bought this 2 weeks ago. No regrets. Excellent battery life. Super fast charging really helps. Phones is super smooth and fast. Probably as fast as any flagship out there. For 550, was a great deal. Still early, no issue so far. Will update if any issue.

If you’re looking for Great camera smartphone with very vivid and sharp contrast screen look no further, but; but there is one thing that I didn’t like about this phone is the lack of SD Memory card and no support of Dual Sim Card, I have no idea why they missed to add that feature one or the other at least, too bad!

This phone is great! I've had it for two weeks and have not had any issues. The 6gb of ram means this phone is quick. The screen looks fantastic. The camera makes me look like a pro photographer. Would recommend!

Everything about this phone is incredible. The build, the speed. Awesome camera. But, it doesn't work correctly with Android Auto. I returned just because of that. You can get it to work with silly work arounds, but I found it unacceptable.

The phone is pretty fast and sensitive. The RAM is quite enough for me when chatting and doing multiple tasks meanwhile. Hopefully will not slow down after a while.

This celular phone has all the features of a more expensive phone (128 GB internal storage, 6 MB RAM, 6 inch screen, etc.) For half the price of similar.

I upgraded to the mate 10 pro from the mate 9. There isn't much of a noticeable difference in processing speeds to me as both are very fast when browsing and using apps. The main difference is the camera. The mate 9 camera was great but the 10 is amazing. There is no expandable memory on the mate 10 which is disappointing but it has 128 gb of internal memory. I am a heavy phone user, lots of apps and lots of photos (about 7k) and I'm barely at 50 gb. Overall it's a good phone, if I were upgrading from a lower priced phone it would be a good idea however I don't think the price point was worth it to go from the mate 9 which was more than adequate and still holds its weight today.

i got this for my mom and she is really happy and camera is fantastic, eveything compete samsung s9 or iphone 8, prlce is unbeatable .

My previous phone of almost 4 years bit the dust, so I was in the market for a new Android phone that would last me another 3.5+ years. After a lot of research (And a great sale), I decided on this phone, even if it's got a bad rep in the US. Long story short, I'm glad I did. This phone is fast enough for what I need it for. Lasts 36+ hours on a single charge with medium to heavy usage during a day. And with Android 8, it will still be relevant for the time I need it to be.

Absolutely delighted with the purchase. This is my 3rd phone from Huawei and again the quality and performance is stunning. Fast phone, good battery life and incredible picture quality.

The Channel Secure application will terminate one minute after Authentication. The Target Application logoff should be configures to end the application session. Authentication Error Handling Users who fail to authenticate will be redirected back to the login page,

I've had this phone for about a year, I must say that it has vastly exceeded my expectations. I love the overall look and feel of the phone, the fact that it comes with a case is great as well. The functionality of the phone is wonderful, super easy to use and powerful enough to run everything I've thrown it's way. The camera is great also. Overall a great phone, would definitely recommend.

Bought this for family. When set it up, it was pretty fast and smooth. The reaction of fingerprint is very sensitive and took maybe less than 0.5s to unlock the phone. Overall, so far, good.

Larger battery fast processor. Closes APS easy . Equavalent to a s9. But cheaper

It is the best phone at price $649 I bought. It is so sad when now it is $499 only (after 4 months) It works perfecty and I bet you all this camera is better than Iphone X many times.

To this day this phone still works! I'm impressed that it still manages to hold a charge so well after three years of nonstop use