Customer Ratings & Reviews

This is the best piece of exercise equipment, I've ever purchased. It is easy to use, smooth and quiet. I signed up of their programs and all are great. you can select by time, location, what you wan to focus on. You get a total body workout. I've been using it just over a month. Absolutely love it!

I've put in almost 30 days of rowing on this machine. I never rowed before but wanted to get into it because of the whole body workout you get. I do like to kayak and be on the water in general and this machine- with it's LOR (live outdoor reality)- helps me to feel as if I am there with the crew or just enjoying scenery by myself. You have to purchase the monthly online membership but it's been worth it. There are many beginner videos that will bring you up to speed with how to row so you are doing it right. There are also many different varieties of rows to pick from depending on what intensity you would like to achieve that day. All of the instructors are amazing to learn from and row with. You can create teams to stay accountable and they set goals to reach which makes it fun. I would easily buy this again. Set up is easy. The box it comes in is HUGE - I appreciated the delivery.

Pros: Was able to assemble myself with attached instructions. High quality machine with smooth operation. High quality monitor. Better than most machines I have tried at gyms. Seems sturdy and that it will last. Comfortable to use if you are wearing shoes. Beginner videos of proper technique are good. Cons: Requires a $40+tax monthly subscription to be able to use Hydrow screen/content. Unable to play your own music or content on screen. I am not sure if the machine will show your stats without the subscription. Also I have tried maybe 10 videos and mostly find the trainers not engaging. The trainers mostly talk about random non-interesting stuff (for example one ranted about a New Zealand rugby team for 20 minutes) with some occasional instructions. Also they are rowing on real boats mostly and not the machine, and as a beginner I would appreciate being able to mirror on the machine. I don't think the subscription is worth it for the quality of the content so far. Overall: seems like great machine/hardware with some lacking on the side of the app content/software.

2 days is not much time to evaluate any new purchase but already I can see the attention to detail the hydrow team put into this product. Everything simply feels right. The set up out of the box was almost too easy and logging in, establishing an account, and then adding profiles was very intuitive. I was concerned about leaving the machine on as recommended as I didn’t want the light from the monitor shining all night and once again I discovered their attention to detail, it shuts off automatically. Better yet it returns with just a tap of the screen. The unit is frankly almost a work of art and while we have it in our gym off the master it could be in any public space. More than just a pretty face however the unit is very smooth and stable for a big guy like me, and the step by step approach to the training videos and the coaches really adds value and quality to the product. Even the auto tracker that knows which session is next for each user is a perfectly designed feature. I was hesitant to add yet another subscription to our home but after just a couple of days I can easily understand why. It’s very much like having your own private trailer sitting there right in front of you providing input and encouragement. Add to this the simplicity of matching the rowing movements and then add in the scenery it makes this all come together. I think this team has a monster product on its hands, really can’t believe they have reached this level of quality In all areas in their first year. I’m looking forward to making this journey together.

Bought the Hydrow to workout at home due to pandemic. I love it! It's a great and tough whole body workout. The streamed live and recorded rows are instructional and engaging. The instructors are top athletes in the rowing world i.e. Olympiads, D-1 team members...The machine itself is beautiful to look at. It is so well made and sturdy, quite heavy, but has wheels you need to move it. The screen is huge so you really feel apart of the row. As well as joining live streamed rows, the library of recorded workouts is quite large and they seem to be adding to it everyday. There are workouts off the machine to.

I’ve bailed on my studio and gym memberships with all the unknowns of C19. I love rowing so I after researching what seemed like all ergometers available, I opted for the Hydrow. Delivery and setup was incredibly easy thanks to Best Buy. The design and mechanics of the machine are top notch, one of the quietest ergometers I’ve used. I love the monitor and software that brings a new twist to rowing. Thanks to the coaching, my form has notably improved in just the past three weeks. The other great thing is how customer focused the company is. In speaking with other owners, the company actively cares about the quality of their product and their customers’ satisfaction. I’ve got no regrets with the purchase!

Great Rower, smooth, has huge display, soft padded seat and glides smoothly. Little overpriced, but this is the new gimmick with the big electronic displays and interactive software and high prices. Has a nice footprint. Its very, very heavy, so you need at least 2 people to move it. We will see how it holds up once I use it more.

This rower was a breeze to put together, and looks really nice and easy to use. The only downside, I was never able to use it. The rower just would not, completely, turn on. You would flip the switch, hear it warm up, and then no sound…no visual display on the monitor. You could tell it was powered, because the Bluetooth light kept blinking in it…the monitor just did not turn on and I couldn’t choose any resistance options. It glides well. The row handle is comfortable in your hand…mine just didn’t seem to work(either a faulty unit, or my outlet couldn’t support it…though it supports other appliances/electronics). I did reach out for support, but unfortunately none of the troubleshooting worked. Customer service was very helpful with my return. It’s huge, and I can’t return it on my own, so they came to pick it up and brought it back to the store for a refund. Fabulous customer service. Maybe next time for the rower.

This is a beautifully designed machine. It is well made, works even better than expected, and I love the workouts. I have rowed over 150 k meters so far. Well-designed training programs are part of the membership (which you need to pay for to get the value out of the machine-$500k/year, but the gym I quit was 4X that cost). I enjoy the live rows, too. The downside is that the machine is very heavy and bulky. If delivery to the preferred location in your home and assembly is available through Best Buy, it is worth the $. That was not an option in my area, so I had to hire a moving company to get it upstairs, and I then managed to assemble it myself (petite 50-something woman), but it was a struggle. Despite that, I would highly recommend this product.

I've recently purchased my Hydrow and I'm loving it! I'm not one to write reviews but given that I had concerns investing in a higher priced item like this one, I figured I would offer some insight for anyone else looking to make this purchase. Delivery was super easy and came on time, the machine comes inside a huge box and extremely well packaged. Set up took a few minutes but be careful, this machine is heavy!! My husband and I are both heavier sized and were concerned about how we would feel using the machine being plus size, I can honestly say that you can use the machine just like anyone else and other than adjusting your posture here and there everything runs super smoothly. I hope you enjoy your Hydrow just like we are!

The company definitely backed up the price tag on this product. Easy installation, high quality and sleekness of design. Coaches are relatable, high variety of workouts, and such a cool concept with the live rowing environment. Only dinged rating *slightly* because I needed to hardwire into the internet for maximum experience. If the location of the rower won’t have a strong WiFi connection, you’ll have some issues with a less snappy screen response time and some freezing during workouts. Since I’ve hardwired it (you could also get a booster for WiFi, but that’s another cost), it’s eliminated all connectivity issues. There are definitely lower cost rowers out there, but in my opinion this is top of the line. I would recommend this rower to anyone in the market.

Excellent Product! A wide variety of workouts and very easy to use. The 22 inch screen really helps me enjoy the experience of being on different bodies of water and vary the pace of my workouts.

My wife and I looked at several brands of rowers before choosing Hydrow. Great rower that is smooth. Hydrow offers both basic rowing lessons and you can pay for personal lessons if your form is off. I am glad we chose to purchase through Best Buy. After joining the Hydrow community online, I learned the some have been waiting weeks even months to receive the delivery of a rower in the box. Best Buy delivered ours in less than a week and completely assembled and set it up. We are total tech members which added a extra 2 yr warranty. Very satisfied with both Hydrow and Best Buy.

Great rowing machine - quiet, sleek design, comfortable, and easy to use. The display has great resolution and the workouts are motivating. Non-rowing workouts also are very good.

Extremely pleased with the whole Hydrow experience. I’m someone who enjoys working out but I am more successful and motivated if I have a “coach” telling me what to do. The video library is large and varied so I can easily row 6-7 times a week and never feel like I’m repeating the same routine. Hydrow instructors are personable and entertaining and make 30 minutes fly by. Hydrow is the most comfortable and solid feeling rower I have ever used. Very quiet, it is easy to hear the instructors even during the most rigorous workouts.

Since pandemic life means gyms are a bit risky, I spent a lot of time researching home cardio equipment. I have only rowed a few times at the gym and heavily researched bikes, ellipticals, rowers, and treadmills. In the end, I opted for a rower for the combination of upper and lower body work. The Hydrow just kept coming up at the top of my list. I could have ordered a less expensive rower but figured I'd be kicking myself for just not spending the difference to get the Hydrow. I ordered on Jul 30 and included Geek Squad delivery an set up. It arrived as scheduled on Aug 16 and the 2 young men from Geek Squad had it up and running; and all the packing materials cleaned up and toted away in just 45 minutes. I have used it every day since delivery. I planned for the monthly subscription and it is worth every penny for the variety of rower and mat workouts and athletes. No other gym equipment or video workouts have ever been motivating enough to make me want to use them every day. The Hydrow app (only on Applie iOS) and the app on your Hydrow are easy to use. Also, the online community is supportive and inspiring! Come join us on the virtual water - you'll be glad you did!

With gyms closed, record summer heat, and smokey air from wildfires, it was getting hard to find ways to productively blow off steam while getting some quality exercise. I researched many different home exercise options, and am so thankful I found Hydrow. I took my time deciding whether it was right for us, read many reviews and even drove to a local BestBuy to test out the floor model. I was able to get it much faster through BestBuy than from Hydrow direct, though they did not meet the original date in my order, so was able to pick it up about a week after ordering. A friend with a truck delivered it, and my husband and I assembled it. It is VERY heavy and not very easy to move, so have a good place in mind for it before it arrives. Make sure you have dependable Wifi or can plug it into your internet connection, as the classes are streamed. We have been working out on it for about 7 weeks now and couldn't be happier. GREAT full-body workouts with terrific athlete-coaches in beautiful settings makes it so appealing. You can dial up shorter or longer, and easier or tougher workouts, depending on what works for you. Husband and I have each already rowed over 100K meters, and are headed toward the 250K milestone. The Hydrow Crew FB page has a great community of supportive, friendly Hydrow users where tips, insights, and positive energy are shared daily. My only regret is that I didn't find it sooner!

I’ve bought so many exercise machines and aids over the years. And after a few times, they start to collect dust or act as a convenient place to store laundry. This machine has been transformational. The quality of construction is good - but the class and engagement experience is fantastic. I’ve used it every day for the last four weeks. I’m addicted to the classes and racking up the rewards (flask after 100km etc). I’ve got my base fitness back and feel my body stronger and leaner. It’s high price, but If you can afford it then the value proposition is compelling.

I love this rower! It is easy to use, gives me a full workout and I am starting to see positive results.

I love my Hydrow! It’s design is sleek, and it’s quality is outstanding. A monthly subscription is required and well worth it. There are on demand work outs as well as live rows. I love that the workouts I watch are actually on the water, not in a gym. It’s beautiful to watch, the workouts are great and easy to follow. Highly recommend.