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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 58 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the affordability of the 26" Mountain Electric Bike, describing it as an "amazing value" and a "good value for the price." The ease of assembly is also highlighted, with customers appreciating that the bike arrives mostly pre-assembled and requires minimal effort to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 58 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Seat comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Bike

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike overall, holds charge and gets me to where I need to go. The seat is rough though.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Johnny, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 4 out of 5 stars

    Good bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great E-bike, charges easily and was simple to setup from delivery. However, the cords running from the handle to the battery are long and have gotten caught on things before. We zip tied them up and that seems to keep them out of the way, but wish they were more hidden or tied in

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Alexis, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Rated 5 out of 5 stars

    Solid mountain bike, power assist great for south

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Adult son loves it on the hills kn south county. Not dangerously fast and can still get exercise but the power assist is great! Looks like a regular mountain bike. Warning, plan only covers battery and electrical mechanism so still yet to be to determimed if worth the price. Not sure how much replacement batteries are, but did get the plan for 2 years.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Electric bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only been able to ride it a hand full of times . I go about 4 miles 3 or 4 times a week . So the charge does last several days. But low quit working about the 3rd ride. So it only has med and high. But the price was fair.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Rated 3 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bike a few weeks ago. I took it home and didn't have time to put it together until about a week later. I assembled it and charged it but it does not work. I took it back to Best buy and they told me that I cant return it or exchange it. They told me that I have to contact the manufacturer even though I paid for the Geek Squad protection. It doesn't make sense that Best Buy charged me for the Geek Squad protection but they tell me that I have to go to the manufacturer for any repairs or exchanges.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Rated 4 out of 5 stars

    Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal. Small size . But ok for this prise. lol kek

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Aarons Awesome E-Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The e bike is awesome son loves it too bad my son was just hit by a car whil riding it and bike was destroyed but my son is ok luckily. Looking to buy him another one soon as i can afford it.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi David, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 5 out of 5 stars

    Paid and stolen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome I hadn’t even gotten home yet to open it! Once I arrived home it was stolen!!! So there goes $600 to whomever ripped off my bike from my patio. I wish Best Buy had a signature requirement that way thing like this would not happen!

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Joseph, really sorry to hear that you are having a problem with the delivery. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is on the pricey side and had to be put together, but if you know what you’re doing, it’s not really a hassle. Its a really good bike and works perfectly.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 4 out of 5 stars

    E-bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very durable. Good value for the money.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Larry, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Rated 5 out of 5 stars

    My 14 year old loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! My son uses it to school here in florida and he has zero complaints. We owned it for few months and battery is still good and reliable .

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper 26" Ebike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent E-Bike for an even better price during t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent electric bike great price!!!!Easy to assemble be sure you have the exact tools needed for the assembly. Battery charged in 4 hours and was ready to go.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Brad, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great electric bike for daily commute

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for daily commute to work. Moderately easy assembly with most parts pre-assembled. Swift delivery. Comfort ride. Can't ask more at this price.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 4 out of 5 stars

    Good option for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight-forward assembly but the directions weren’t necessarily clear. Solid bike quality wise. The battery could be better, but good enough

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Rated 3 out of 5 stars

    What's a title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Problem with a Bolt frozen on the axel and missing a part. called Hyper and sent pictures and discussed the problem. They said they would review and get back but it's been 4 days and heard nothing.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Rated 5 out of 5 stars

    Very sturdy and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bike great speed even for my weight I weigh 300 and still goes pretty fast

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Amanda, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4min/mile, up to 3hr of battery usage and overall a great bike

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Chen, Thank you so much for the 5 star review and feedback on the Hyper Mountain bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 5 out of 5 stars

    Amazing E-Bike for your value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riding my E-bike is amazing. I'm disabled and this is truly a life saver. Im able to bike ride with Grandkids!!!! Thank you. Worth every penny!!!

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Cons mentioned:
    Brakes

    Rated 1 out of 5 stars

    Barely a decent normal bike. No throttle.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is just cheap all around. When the bike arrived the front brakes didn't work but i wasn't going to worry about it because tou dont really need them fine whatever. The reason I just had to return the bike was after I inflated the rear tire the tube exploded and no I didnt add too much air. You get what you pay for but this bike definitely wouldn't be worth the original price considering what you can buy for the same price. I honestly would have kept the bike if it was in perfect condition because I just wanted an entry level bike to see if I like the hobby. Also it doesn't have a throttle which kind of defeated the purpose of buying an ebike in the first place.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and economical, value for money Kids are so happy

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

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