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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 267 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the HyperDrive Dual 10 Port USB-C Hub's ability to support dual monitors, its ease of use, and extensive port selection. Many appreciate its compatibility with various MacBooks and its overall performance in expanding connectivity options. However, some customers note that the hub can get warm during extended use and that the price point may be high for some users. A few also mention limitations regarding refresh rates and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 267 reviews
  • Rated 4 out of 5 stars

    Works well, challenging setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having all the ports this unit provides and an additional HDMI port for a second monitor. Setup was not easy. The instructions for getting the software loaded up could be much clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Three Screens - Thank You

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to connect my MacBook Air to two monitors with this device, and it’s has been working smoothly. I hope to upgrade to have native two-screen support, but until then, this device will do! I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    So grateful for Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new Mac-Mini and purchased two monitors to replace prior system. I had been directed by Best Buy staff to buy what turned out to be the wrong item. Geek Squad team reviewed and recommended a more appropriate while more expensive, it was the right unit. They guided me how to install in and complete the set up ON MY OWN, saving me the expense of another in home visit. Everything working beautifully. I am so grateful. I continue to be impressed by the courtesy and professionalism that I benefit from in my dealings at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Mac and Windows Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with the Mac Book Air M1. No issues. If you use this with a Windows laptop, personally, don't install the software. It works great with both!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Akheart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted to drive two monitors of my M1 MacBook. This seemed impossible without upgrading to a new M3. By chance, I saw this in the store . It works quite well, with an occasional failure to drive the second monitor. Rebooting seems to do the trick. If it weren’t for the occasional glitches, definite 5 star. Does what it claims it will!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as described. I haven’t had any issues with it and it’s working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very Versatile Hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many different devices needing different ports, this hub is wonderful. It has USB, USB-c, HDMI, ethernet, and can even do SD cards. It has covered everything I need, especially now that I have a Surface, which has limited types of ports. However, it is pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding USB-C Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub allows me to dual extend two monitors, granted there is a refresh rate limit on one of the HDMI ports, if you're using it for basic office work it should be no big deal. I'm using this on an ASUS Zepryrus gaming laptop, downloaded the software and everything worked like a charm. I have it outputting to 2 4k Monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    new user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for connecting Macbook to USB. Other ports for connecting HDMI AND SD cards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hyper drive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this! Works perfect. So happy. I would recommend people to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Hdmi

    Rated 5 out of 5 stars

    Great for Two Displays.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work to use with two monitors and my MacBook Pro. I plugged it in, downloaded the driver and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    HDMI 2 is only a mirror of main display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a lot of ports, but beware it does NOT add support for 2 additional independent displays. HDMI 1 supports 1 additional independent monitor, but HDMI 2 only mirrors the main display when running the InstantView app that screen scrapes the main display. I returned it thinking there was a problem with HDMI 2, but it is by design. I am keeping the replacement, but know what you are buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. AC adapter should be included.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is ok. I would expect including the AC adapter. Now I have to look to find the correct AC adapter for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Power

    Rated 5 out of 5 stars

    It does what they say it does.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what they say it does. I use two external displays with my MacBook Pro. It took a couple of hours for me to figure it out without reading or researching much. It does not serve as a power source like some other hubs or docking stations.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Mirror Computer Screens

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product for using multiple monitors. Mirror or using them as an extended screen works great

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Mac Lap with two monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this to reduce the number of devices attached to our docked laptop using two HDMI monitors however due to a limitation of the laptop, we had to use one on board HDMI and the other from this hub to get both monitors to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Get it right in 15 seconds..........

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hub IS the best one for my new M2 MacBookAir and the Best Buy salesperson knew it right away!! It was one of the fastest, and easiest tech purchases I ever made!! I have had it now for 4 months and it works perfectly and was worth the highish price. No fuss, no bother, just the right item for my situation. Thanks Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Dual Monitor Support for MacBook Air M1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to use dual monitors with my MacBook Air M1 and was so disappointed to learn it's not supported with the Heircool docking station my work provided. Saw this on a YouTube review and purchased the same day, worked perfectly. Dual monitors work great. I also have a webcam going into the USB, and it connected right away. A couple things to note that I woudn't have known had I not watched the video. 1. You have to open the file on your desktop and click "Instant View." I had to download a small update. 2. The HDMI ports are not equal. I have a vertical monitor, but only one of the ports supports rotation, so if both monitors don't have the Rotation option in your display settings, switch the HDMI ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent USB-C dock for M1 MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for M1 MacBook users. I've had my M1 MacBook Air for a few years and was always frustrated by lack of 2 external monitor support. I found a review of all USB-C hubs which accomplish this task via software. I bought this product today and downloaded updated software and plugged in my 2 ASUS monitors and it worked on the first try. I turned the laptop off and then back on and it loaded the 2 external monitors with no issues. I am 100% satisfied with this product as it does what it is supposed to do and is easy to use. I notice zero lag on the second monitor. I also added my printer and mouse dongle to the hub as well as USB-C power source.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of display and response of devices has not be degraded. Multiple displays is a fantastic benefit this device enables. Only thing I wish was a bit longer cable. I understand the limit length design for ease of portability, but I suspect most have this sitting on their desk from where they primarily work.

    I would recommend this to a friend
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